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4.7 out of 5

"The staff here can't do enough for you, always willing to help including with onward bookings and nothing is too much trouble. Spa massage was one of ... " More

By a verified traveller on Fri 29 Dec 2017

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Deluxe Double Room (Adult only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Adult Only)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room (Adult Only)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room (Adult Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room (Jacuzzi, water not heated, Adult Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Adult Only)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Pavilion. During your stay, you're just a quick walk from Royal Palace. Free breakfast, free WiFi in public areas and 4 indoor pools are available.

  • Free full breakfast served daily
  • Free WiFi
  • Drinking options include 2 poolside bars and 2 bars/lounges
  • Take a swim in the 4 indoor and 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute walk from Royal Palace and 8 minutes on foot from Independence Monument
  • Airport shuttle service available for a fee

Pavilion ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion

Everyone (3)
5 out of 5

Perfect location, staff, pool and massage

The staff here can't do enough for you, always willing to help including with onward bookings and nothing is too much trouble. Spa massage was one of the best I've ever had and breakfast choice was vast especially given one of us was vegetarian. The second pool is tranquil and not crowded at all. Easy walk to the palace and other key places so also a great location. Will be staying here again on our return before we fly home.

Posted by on 29 Dec 2017

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Comment from Hotel Management

29 Dec 2017 by Nassiba

We loved having you here with us too! Thanks a lot for the compliments to our team! We look forward to welcome you again soon! Cheers, Nassiba

5 out of 5

Fab

Lovely little oasis hotel. Very attentive staff who couldn't do enough to help you enjoy he stay. Our first few nights were in room 7 which did have a little damp in the ceiling in the bathroom but they did tell us and gave us a free couples massage and drinks for free to say sorry. They also have us qda tactic private pool villa when we returned later that week after travelling to Koh Rong.

Posted by , from essex UK on 2 May 2017

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Comment from Hotel Management

4 May 2017 by Nassiba

Thank you very much for your kind review. Due to the recent exceptionally strong rains, some infiltrations damaged the ceilings and walls.Our maintenance team is doing its best to fix and repaint the rooms but we will need to let the walls to dry a bit. Now, we do painting works in room 7 and very soon this room will be available for our guests again. Many of our guests like this room very much!

4 out of 5

Posted by on 2 Nov 2018

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Comment from Hotel Management

2 Nov 2018 by Nassiba

Thank you! Come again to stay with us! Nassiba

Property Features

As a guest of Pavilion, you'll find 2 outdoor swimming pools, 4 indoor swimming pools, and a 24-hour fitness centre. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Pavilion. An airport shuttle (available 24 hours) is available for a fee. This 4-star Phnom Penh hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Phnom Penh Railway Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pavilion offers 36 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 4 indoor swimming pools are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Aromatherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for USD 20 per night.

Pet Policy

  • Pets and service animals are not allowed at Pavilion

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Car required
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 16
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 14 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Hotel Phnom Penh
  • Pavilion Phnom Penh
  • PAVILION Hotel
  • PAVILION Phnom Penh
  • PAVILION Hotel Phnom Penh
  • PAVILION Hotel Phnom Penh
  • PAVILION Phnom Penh
  • The Pavilion
  • PAVILION Hotel

You should know

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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