New York Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New York Hotel

Lobby sitting area
Lobby
Archery
Superior Double Room
Family Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
No 256, Preah Monivong Blvd, S/K Boeung Raing, Khan Daun Penh, Phnom Penh, 12211
  • Central Market
    7 min walk
  • ភោជនីយដ្ឋាន​ ផ្កាឈូក​ថ្មី
    1 min walk
  • Phnom Penh Railway Station
    12 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    25 min drive

Room options

Premier Deluxe Double

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Deluxe Twin

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite

  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

New York Hotel

Lakefront Phnom Penh hotel in Phnom Penh City Centre with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
New York Hotel offers 69 air-conditioned accommodations with fireplaces and minibars. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at New York Hotel, you're just a quick walk from Sorya Shopping Center. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Enjoy local and international cuisine while dining at New York
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Sorya Shopping Center and Central Market
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 380 square feet (35 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly New York Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This Victorian Phnom Penh hotel is smoke free.

The hotel hosts a free manager's reception daily.
New York - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5 for adults and USD 3 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • New York

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (380 square feet of space)
  • A meeting room

Spa

  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New York Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

New York Hotel Phnom Penh
New York Phnom Penh
New York Hotel Hotel
New York Hotel Phnom Penh
New York Hotel Hotel Phnom Penh

New York Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 127 reviews" "
Rating 8 - Good. 46 out of 127 reviews" "
Rating 6 - Okay. 20 out of 127 reviews" "
Rating 4 - Poor. 7 out of 127 reviews" "
Rating 2 - Terrible. 5 out of 127 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Jozef

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty old hotel. Rubbish
Stayed 3 nights in Mar 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities
Great staff, always polite and helpful. The buffet breakfast is phenomenal, with a view.

2/10 Terrible

Corey, Edmonton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pradeep

Stayed 1 night in Dec 2023

10/10 Excellent

Chipo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chipo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To finish renovation soon, around tubs so that water does not flow off the tubs onto toilet areas.
Stayed 1 night in Dec 2023

6/10 Okay

Jos De

Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were super clean and comfortable, the breakfast was great, we loved staying here. We did look around for a pool though, and were disappointed as this was mentioned on the site. No pool... this just needs updating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overa stayed was great. The staffs are friendly. The location is convenient to the shop, royal palace and the U.S embassy.
Stayed 6 nights in Nov 2023

4/10 Poor

Theodore W

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was so badly kept that upon arrival at the hotel main entrance address, the taxi driver informed me that the hotel was vacant and closed. Windows, building, sidewalks etc were all unclean. Found a side entrance after seeing someone inside. Was told that there were ten guests in the entire hotel. Spiderwebs, dirt, dust, everywhere. Photos on Expedia are not exactly fake but there is an apparent 10-year time gap from when the photos were taken and the present. Very few lights at the hotel and almost no air conditioning. Furniture in lobby extremely tattered and torn. I waited in the lobby while searching for another hotel. Sadly refund was no longer available. Expedia should find a better way to check on their listings.
Stayed 3 nights in Feb 2023

10/10 Excellent

Demonteiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Leng

Liked: Staff & service
Disliked: Property conditions & facilities
Water system is very bad. Water leaked out from the wall. I have to water for 15 minutes each time before hot water comes out. Window at the back not secure. Anyone can walk into the room next door.
Stayed 5 nights in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During those trying times it’s been excellent.
Stayed 1 night in Mar 2020

8/10 Good

Aurelien

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough for a 1 night stay in transit
Nice hotel, very clean and spacious rooms. Large bathroom with walk in shower. The staff command of English is minimum but the target audience of this hotel is clearly Chinese businessmen so perhaps irrelevant. Good breakfast buffet. I would stay again for 1 night but no more.
Stayed 1 night in Mar 2020

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay place
The place was okay and quite centrally located. There was however some things that didn't feel quite okay, the top floor and the breakfast for example was very disappointing and if you looked closely at things you got a feeling that it wasn't built to last.
Stayed 2 nights in Jan 2020

8/10 Good

Michael Helmut

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2020

4/10 Poor

Mosheike

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Nov 2019

6/10 Okay

Home

Liked: Cleanliness, room comfort
Refrigerator was not working entire week.
Stayed 7 nights in Oct 2019

10/10 Excellent

sophea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service
Spacious and clean room.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in central capital, market and malls are walking distance, open parking a plus, friendly staffs,love it!
Stayed 1 night in Apr 2019

8/10 Good

Sameth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean affordable room
Love everything about the place except for the Wifi connection. It was terrible.
Stayed 2 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
זה היה מעל המצופהבמדינה כמו קמבודיה
Stayed 2 nights in Feb 2019