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Asiban Quay Boutique Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Asiban Quay Boutique Hotel

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Deluxe Double Room, River View | View from room
Luxury Apartment, 1 Bedroom, River View | Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
319, Sisowat Quay (Riverside), Phnom Penh, 12000
  • Riverside
    1 min walk
  • Royal Palace
    5 min walk
  • National Museum of Cambodia
    6 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    28 min drive

Room options

View all photos for Luxury Apartment, 1 Bedroom, River View

Luxury Apartment, 1 Bedroom, River View

Luxury Apartment, 1 Bedroom, River View

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View | View from room

Deluxe Double Room, River View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22.9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Asiban Quay Boutique Hotel

Riverwalk Phnom Penh guesthouse in Daun Penh with free parking
This guesthouse features concierge services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Asiban Quay Boutique Hotel offers 10 air-conditioned accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Asiban Quay Boutique Hotel, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Riverside and 313 Quayside
  • Airport shuttle service available for a fee
Asiban Quay Boutique Hotel offers its guests a terrace, tour/ticket assistance, and a garden. Public spaces have free WiFi. Asiban Quay Boutique Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Phnom Penh guesthouse.

Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Asiban Quay Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Jaya Inn Phnom Penh
Jaya Phnom Penh
Asiban Quay Boutique Hotel Phnom Penh
Asiban Quay Boutique Phnom Penh
Asiban Quay Boutique
Asiban Quay Phnom Penh
Asiban Quay Boutique Hotel Guesthouse
Asiban Quay Boutique Hotel Phnom Penh
Asiban Quay Boutique Hotel Guesthouse Phnom Penh

Asiban Quay Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 4 out of 42 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ty, Las Vegas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 2 nights in Mar 2024

8/10 Good

Duane

Stayed 3 nights in Jan 2024

2/10 Terrible

Basil

Disliked: Staff & service, amenities, property conditions & facilities

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't even end up staying there. I didn't realize that they had check-in only available until 11pm. My flight landed at 10:30pm. By the time you go through all the COVID crap and the immigration line and getting your bags I realized I would not make it before 11pm. I attempted to call them numerous times and message them via the Expedia app and they completely ignored me. When I had a layover in Seoul I tried calling. They didn't speak English so they hung up on me. I contacted Expedia and asked them to cancel but said it was non-refundable. They said they would cancel for me if I wanted and I said only if I don't get charged. I want my refund. Low and behold, I did not get a refund so this hotel took my money for nothing due to their poor customer service and now Expedia cannot be bothered to issue me a refund of $48. Ridiculous. I will never use Expedia again for ANYTHING.
Stayed 2 nights in Dec 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Desk attendant knew nothing had to call the night attendant who was out getting something to eat making us wait, there are no chairs or tables nothing to sit down in the lobby. Frustrating and tired having to wait after a long travel. Our room was nice ac did not work well and stopped working I called the desk attendant who reset the circuit breaker and said every hour this needed to be done. The tv remote had no batteries had to call for replacements then 11:44pm while we were sleeping someone knocked on the door repeatedly I called the desk again and was told they needed to spray the room for mosquitoes and came to spray. 11:55pm another knocking on the door repeatedly I again called the desk and was told they needed to spray again for mosquitoes I told them that there wasn't any mosquitoes to begin with and to stop knocking on the door we were trying to sleep.
Stayed 1 night in Feb 2020

4/10 Poor

Marisol, Casselberry

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel seems old, not like in the picture. The air conditioning didn’t work well. There was not hot water . The refrigerator in the room was had a terrible smell and there was humidity on the walls.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel, easy access to major attractions in Phanom Penh.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff and very willing to help (but it took one and a half days to get laundry done). The hotel and room is fine. Cheap and cheerful but I would have liked at least one window in my room. I comment later that the area around the hotel was dirty but this is the case for any hotel in the city due to the city's prevalent economic conditions
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was fine. It's close to everything. We were on the first floor and had a balcony. Hard bed but nothing to complain about. Nice hot shower but water pressure wasn't that great. Aircon was nice and cold. The only downfall was the smell of cigarettes coming through the room sometimes, from where I am not sure, maybe the aircon. There is quite a lot of noise from the street at night. Would I stay here again, probably.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management not clean rooms and just be bad hotel
Stayed 3 nights in Feb 2019

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not as it seems. Bad air con and mosquitoes!
Hotel looks nothing like the photos! He furniture and condition of the room was drastically different. There were a lot of mosquitoes and the air con didn’t work well. The door to the balcony didn’t close right and allowed mosquitoes to enter. Please update your photos so people know what they are walking into
Stayed 1 night in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great view and but bad bed!
We had the 3rd floor family room and loved the big room size with kitchenette. Mostly clean with the exception of some major dust in some areas. Bathroom and shower quite good. The sliding balcony door lock was broken but had a bike lock in it's place that needed a separate key to unlock...slightly annoying. The biggest negative to this room was the bed. One of the most uncomfortable we have ever tried to sleep in... very hard. Pillows were also hard. Just awful. Beyond that, it was double hard to sleep with the loud bass music coming from the bar next door and some type of small creature running randomly in the ceiling. No elevator here either... so if you don't want to climb a lot of stairs, don't get a high floor. On a positive note, there is a perfect view of the Tonle Sap river from the balcony and lots to see and do in the immediate area... location for tourism is very good. The staff was always helpful and pleasant.
Stayed 4 nights in Jan 2019

2/10 Terrible

Mr. Hitsch, Bangkok

Liked: Cleanliness, room comfort
Disliked: Staff & service
terrible nongoing construction in adjacent buildin
hotel offers agreeable rooms and service in itself, no complains so far, but when i entered the room i found an non dated letter of the management informing the guests of ongoing construction, starting every day (!) from 0600 to 1900 in the evening. No warning had been given when checking in. True to the letter the next morning right on the other side of the wall of my room terrible noise started, at around 0600. Sounded like the wall would come down on me any minute. I checked out and found a very nice quiet hotel some 100 meters on the riverfront where i rented a suite for only 50 USD. Jaya inn cannot be recommended as long as this construction goes on. When leaving the hotel i saw the halfway erected new building on the other side of the hotel myself.

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel after I paid extra for a balcony view room. Really convenient cuz its close to everything. Staff are helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is central with access to the full range of food options & tourist activites - yet the hotel is quiet and homely, with very helpful staff.

8/10 Good

Harald Hendrik Winfried, Thailand

Liked: Cleanliness, room comfort
Great Stay
Great Stay

8/10 Good

craig, phnom pehn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice newish hotel
As above, very nice except the following, water pooled in the bathroom due to poor drain run off and became smelly, breakfast was at next door cafe and not that great, was overcharged on room and had to ask the have the room made up Otherwise it was great

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Great location right on the riverfront with the royal palace and many choices of cafes and restaurants nearby. The room was lovely with a view of the river and the staff were wonderful especially Monita:-) we would stay here again for sure and recommend to others.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Hotel is new, room was large and very comfortable. We had a great view of the river. Close to lots of restaurants.

10/10 Excellent

Adrian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent budget choice beside the river
A new small hotel/guest house on the river front, the room was an ok size and very attractively designed, with an excellent bathroom. Unfortunately my "standard" room had no window, although this wasn't advertised when booking. No catering facilities but there are cafes next door. Very convenient location for Phnom Penh, and excellent value. The staff were very friendly and helpful with any questions. Great value, and if you don't mind a smaller more basic hotel, an excellent choice.

10/10 Excellent

Wu Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good hotel, if you like background karaoke music during most of the night...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Stayed for 2 nights and can't fault the staff, very helpful and always there to assist with everything. Rooms are clean, river views are amazing but a little bit pricey compared to other hotels on the riverfront. Isn't a wow hotel but it's clean new and friendly and safe feeling. I stayed in another hotel on my first night in phnom phen and my impression on the whole area was one of get me out of here. This one made me revaluate the city. I'd stay here again. :)