6/10 Okay
Candacy, Springfield Gardens
25 Nov 2024
Disliked: Cleanliness, amenities
The walls were dirty in spots, dryer kept clothes damp after it was on for three hours, dish sponge was in plastic wrapper but when I opened it, the sponge was damp which I didn’t expect. Garbage disposal was not cleaned upon arrival. When I turned it on, it spit food back into the sink. Hotel is on a desolate street and the entrance is down an alley. There are homeless people sleeping on the corner - since the hotel has no staff there is no way to avoid this. The luggage lockers are supposed to only be occupied by guests for 24 hours max at a time. The lockers were occupied more than 24 hours and I checked very, very often. This hotel functions on the fact that they have no staff so please do not expect anyone from the chat function/call center to help you. I was ghosted multiple times (I took snapshots to prove it) and told on the phone there was nothing they could do. Save your money and stay somewhere with real people that care.
Candacy
Stayed 2 nights in Nov 2024