See all properties

Sheraton Philadelphia University City Hotel

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Philadelphia University City Hotel

Reception
Suite, 1 King Bed with Sofa bed, Corner
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3549 Chestnut St., Philadelphia, PA, 19104
  • Drexel University
    3 min walk
  • Hospital of the University of Pennsylvania
    8 min walk
  • Children's Hospital of Philadelphia
    11 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    14 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Homewood Suites by Hilton University City

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1004)
The price is €160
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites by Hilton University City

About this property

Sheraton Philadelphia University City Hotel

Hotel with a 24-hour fitness center, a quick walk to Drexel University
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Sheraton Philadelphia University City Hotel offers 332 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Philadelphia University City Hotel. During your stay, you're just a quick walk from Drexel University. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi (speed: 50+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the overall condition of the property and the clean accommodations
  • Just a 3-minute walk from Drexel University and 11 minutes by foot from Children's Hospital of Philadelphia
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sheraton Philadelphia University City Hotel. Parking is available for a fee.

This Philadelphia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Sang Kee Noodle House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 3-12 for adults and USD 3-12 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Sang Kee Noodle House

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 5 2024 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 12 for adults, and USD 3 to 12 for children
  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 808699

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Philadelphia University City
Philadelphia University City Hotel
Philadelphia University City Sheraton
Sheraton Hotel Philadelphia University City
Sheraton Philadelphia University City
Sheraton Philadelphia University City Hotel
Philadelphia Sheraton
Sheraton Philadelphia University City Resort
Sheraton Philadelphia University City Hotel Hotel
Sheraton Philadelphia University City Hotel Philadelphia
Sheraton Philadelphia University City Hotel Hotel Philadelphia

Sheraton Philadelphia University City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Keri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janterria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Syed

Stayed 1 night in Sep 2024

8/10 Good

Leland

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great. Many restaurants to choose from and the access to Drexel and U Penn is perfect. The hotel will hopefully go thru a renovation soon and the amenities will be available
Stayed 1 night in Sep 2024

8/10 Good

Side

Stayed 5 nights in Aug 2024

6/10 Okay

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Chenxi

Stayed 1 night in Aug 2024

10/10 Excellent

LI, Chino Hills

Stayed 1 night in Aug 2024

10/10 Excellent

Fabiana

Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service
Front desk employee was excellent
Stayed 1 night in Aug 2024

8/10 Good

VALENCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Access to resources
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Priyadarshee, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This Sheraton is a great place to stay if you're visiting UPenn or surrounding businesses. If you pay for overnight parking, it is good till 6 pm, including day you check out. No stars taken off but a couple of things -- need stir sticks for coffee kits in the room. -- Saw new charge for more than 2 occupants. Small, but c'mon!
Stayed 1 night in Aug 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate hotel. Spotless rooms. Beds and pillows were one of the best I’ve ever slept on. Super nice and professional front desk staff. Gorgeous city view from the 11th floor. They offer garage parking right at the hotel but keep in mind that it is $35 per night to park there as a guest. Parking is not free. We stayed at this hotel for a concert at The Mann and it was an easy 15 minute drive. We would definitely stay here again!
Stayed 1 night in Aug 2024

8/10 Good

Jim, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

8/10 Good

jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioning did not work in one of our rooms.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
M W
Stayed 2 nights in Aug 2024

10/10 Excellent

jianzhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas, temecula

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter was hospitalized and they refused to cancel my reservation. I ask for a credit towards another date. They refuse. I asked to speak to a manager she wouldn't respond nor give me a manager name. Her name was brenda, she was very uncaring. Her assistant Ty was very nice and said try to get something from Brendan. She was not helpful at all and my daughter was in the hospital.I'll be going to my credit card company and posting this revi
Stayed 3 nights in Aug 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty dusty sheets smelled and felt like they were not washed I’m a 65 year old woman dealing with a family sickness in a nearby hospital totally out of my element and the hotel made me have a room on another floor from rest of family I felt alone and I didn’t stay the entire time I paid for that how bad the situation felt to me. I thought Sheratons had a good name but I can see I was wrong
Stayed 2 nights in Aug 2024

4/10 Poor

saji, Garden City Park

Liked: Staff & service
Disliked: Property conditions & facilities
Very old property ,need total renovation
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location was good, although construction was being done outside of the hotel. Staff were exceptional. I hate to complain, but for the cost, the hotel was dated and needed renovation. Sink water did not go down quickly, shower curtain too long causing it to lie on tub floor when showering gathering dirt. Bed sheets smaller than required (flat sheets used instead of fitted). One surge protector used for both lamps and whatever customer needed to plug in. Garage elevator contained offensive odor. Hotel should consider renovation.
Stayed 1 night in Aug 2024