6/10 Okay
Randy F., Chicago, USA
28 Nov 2023
Property is Satisfactory, as expected.
Disclaimer: I have never given a five-star review for anything. You would have to walk on water to get a five-star review from me. The last person to allegedly walk on water lived over two-thousand years ago.
Aside from a few housekeeping items, everything was "as expected". I had to put away the cleaning supplies there were left out on the coffee table; and get the clean towels from the dryer. I had to change the bed sheets because the fabric softener used on them irritated my skin. The strong fabric softener scent was unbearable.
Communication with the host was like talking to a robot. The host seemed unconcerned and was not very accommodating. They did not have a "make-it-right" attitude. I just got the usual empty robotic response:
"We're sorry for the inconvenience."
Be aware of the undisclosed fees after you book the reservation. There is a compulsory damage waiver fee or a security deposit processing fee in addition to the fees you already paid at the time of booking. The host did waive the damage waiver fee only after I requested to cancel the reservation.
This was probably the worst VRBO experience I've had in the 20 years of using VRBO. I will think twice before booking through VRBO again.
Randy F.
Stayed 4 nights in Nov 2023