2/10 Terrible
Anne G.
29 Nov 2024
Disliked: Cleanliness
Such a disappointment!
This property is close to Temple University which we liked. However, when we got there, we couldn’t get in. The owner gave us the wrong code in his message to us 2 days prior to us arriving there! Then, we could not get into the actual apartment upstairs b/c that lock wasn’t working either! An hour later…still not in! The owner offered to come let us in, but we were running late meeting people that night so that wasn’t going to work. Didn’t want to deal with the stress of the lock not working over the weekend so decided to leave and call VRBO for other options. We asked the property owner for a refund because of the stressful situation, but he refused and responded to us in an extremely rude manner! So disappointed that this was our first VRBO experience and it ended this way! I’ll do more research next time. There was a previous bad review for this property in September, and I ignored it. Will try VRBO again, but I have learned my lesson!
Anne G.
Stayed 2 nights in Oct 2024