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Kastel Petrópolis

2.5 star property

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Photo gallery for Kastel Petrópolis

Property entrance
Laptop workspace, free WiFi, bed sheets
50-inch Smart TV with digital channels, TV
Reception
50-inch Smart TV with digital channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Kitchen

Explore the area

Map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Liberty Square
    ‪8 min walk‬
  • Yellow Palace
    ‪8 min walk‬
  • Petropolis Wax Museum
    ‪9 min walk‬
  • Petropolis (QPE)
    ‪9 min walk‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • 75 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite

Laptop workspace, free WiFi, bed sheets

Presidential Studio Suite

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Laptop workspace, free WiFi, bed sheets

Superior Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.3 out of 5, Excellent, (1000)
The price is €156
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

Kastel Petrópolis

Petrópolis hotel in Historic Center with free breakfast and a 24-hour front desk
An indoor pool, a restaurant, and valet parking are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Kastel Petrópolis offers 60 air-conditioned accommodations with hair dryers. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include showers with rainfall showerheads.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Kastel Petrópolis. During your stay, you're just a quick walk from Vale do Paraíba. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Soba- Culinária Japonesa
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include an elevator
  • Guests have great things to say about the helpful staff and the location
  • Steps from Vale do Paraíba and 5 minutes by foot from Piabanha River
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Kastel Petrópolis also features an indoor pool and an elevator. Parking is available for a fee.
Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Soba- Culinária Japonesa - This restaurant specializes in Japanese cuisine.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant

Restaurants on site

  • Soba- Culinária Japonesa

Things to do

  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Kitchen
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels

Food and drink

  • Dining table
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Kastel Petrópolis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 230 reviews
Rating 8 - Good. 46 out of 230 reviews
Rating 6 - Okay. 15 out of 230 reviews
Rating 4 - Poor. 6 out of 230 reviews
Rating 2 - Terrible. 6 out of 230 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

PRISCILA ABREU

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, conveniente, perto de tudo, o restaurante dentro do hotel ofereceu um cardapio variado e a comida estava gostosa. Eramos 3 pessoas no quarto e o café da manhã estava incluido mas não foi suficiente para os 3.
Stayed 4 nights in Oct 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, new
Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Bernardo Cretton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização!
Hotel muito bom pela proximidade do Centro e Rua Teresa, mas durante nossa estadia um dos elevadores apresentou defeito, tornando muito demorada a espera pelo outro. Relatei ao hotel, via WhatsApp, mas não houve qualquer retorno.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
eu e minha esposa gostamos muito do atendimento dos funcionários. outro ponto positivo é a localização, ao lado do Shopping Petrópolis. gostamos e voltaremos.
Stayed 2 nights in Oct 2024

8/10 Good

Danielly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Localização excelente, ao lado do shopping. Cama e chuveiro excelente. Ótima infra-estrutura. Piscina coberta e aquecida. Sugiro mais variedade no café da manhã.
Stayed 4 nights in Oct 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente quanto a localização, instalações novíssimas, confortável
Stayed 3 nights in Oct 2024

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Razoável
Razoável, o café servido no quarto não esta funcionando, demora muito foge do planejamento que fazemos junto a recepção.
Stayed 3 nights in Oct 2024

10/10 Excellent

Merilene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Bruno

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Aceitável! Café da manhã no quarto não achei legal!
Stayed 3 nights in Jul 2024

8/10 Good

LUIZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
NÃO GOSTEI DO CAFE SER NO QUARTO. O BOX DO WC A AGUA FICA EMPOSSADA, NÃO TEM CAIMENTO PARA O RALO (QUARTO 102)
Stayed 2 nights in Sep 2024

10/10 Excellent

ANDRE

Stayed 5 nights in Sep 2024

8/10 Good

Eliasar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Final de Semana em Petropolis
o atendimento foi incrível do início ao fim. Os quartos são super bem com o que tem de melhor para melhorar a nossa viagem.
Stayed 2 nights in Sep 2024

10/10 Excellent

ADRIANA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei o hotel, quarto e localização. Tudo novinho, quarto todo equipado com mini cozinha. Recomendo 100%
Stayed 1 night in Sep 2024

8/10 Good

Renato

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel com tarifa alta, esperava mais zelo dos funcionarios. Por diversas vezes pedimos itens (toalhas umas 5 vezes, travesseiros, ferro...nunca nos foi dado, apenas toalhas para piscina depois do terceiro pedido.) que nunca recebemos. Precisa melhorar muito o atendimento.
Stayed 1 night in Sep 2024

10/10 Excellent

Joao Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Tudo excelente, experiência incrivel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024