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Altenhaus Pousada

3.5 star property

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Photo gallery for Altenhaus Pousada

Hiking
Front of property – evening/night
Reception
Exterior
Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Breakfast included
  • Spa

Explore the area

Map
Estrada Das Arcas No. 261, Itaipava, Petrópolis, RJ, 25745-122
  • Castelo de Itaipava
    ‪15 min walk‬
  • Shopping Vilarejo Itaipava
    ‪2 min drive‬
  • Mayor Paulo Rattes Municipal Park
    ‪2 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪82 min drive‬

Room options

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About this property

Altenhaus Pousada

Petrópolis hotel in Itaipava with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Altenhaus Pousada offers 18 accommodations with DVD players and minibars. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Altenhaus Pousada, you're just a quick walk from Vale do Paraíba. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Steps from Vale do Paraíba and 7 minutes by foot from Piabanha River
  • Cats and dogs welcome for a fee (restrictions apply)
Altenhaus Pousada offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. An outdoor pool, a fitness center, and a sauna are also featured at the business-friendly Altenhaus Pousada. Self parking is free.

This 3.5-star Petrópolis hotel is smoke free.

Guests are served free breakfast.
Bistro Altenhaus - This bistro serves lunch and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistro Altenhaus

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • DVD player
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 115.00 per pet, per night, plus a deposit of BRL 115.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 115.00 per night
  • Pet fee: BRL 115.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 100 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pousada Altenhaus
Pousada Altenhaus Hotel
Pousada Altenhaus Hotel Petropolis
Pousada Altenhaus Petropolis
Pousada Altenhaus Petropolis, Brazil
Altenhaus Pousada Hotel Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petropolis
Altenhaus Pousada Hotel
Altenhaus Pousada Petrópolis
Altenhaus Pousada Hotel Petrópolis

Altenhaus Pousada Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 69 reviews
Rating 8 - Good. 12 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great breakfast, pleasant environment.
Stayed 3 nights in Nov 2021

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with beautiful gardens, comfortable room, Jacuzzi in bedroom was a plus! Breakfast very good. Staff excellent and friendly.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property. It is very private and scenic. The views are wonderful. We did not have a car, but the Uber and taxi services were quick and convenient. Also very reasonable if you just need a quick trip into town.
Stayed 3 nights in Jul 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Marcio

Stayed 2 nights in Aug 2024

10/10 Excellent

Mirian

Stayed 1 night in Aug 2024

8/10 Good

Jorge Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é incrível, fica bem próxima ao centrinho e aos principais restaurantes, mas dentro dela parece que você está no meio da mata. O café da manhã é simples mas é ótimo, tudo de excelente qualidade, além de que o hotel deixa disponivel chá, café, e alguns snacks, com destaque especial para o biscoito amanteigado com goiabada que é maravilhoso. Há um espaço ótimo da piscina, que mesmo que com frio, é delicioso para soltar o pet, aproveitar o sol e tomar um vinhozinho. Super recomendo!
Stayed 2 nights in Jul 2024

10/10 Excellent

Joao Medeiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Bem localizado ,pessoal muito atencioso !
Stayed 2 nights in Jun 2024

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa pousada pet friendly, confortável, limpa e bom café da manha.
Stayed 2 nights in May 2024

10/10 Excellent

Paula G

Stayed 1 night in Feb 2024

10/10 Excellent

Meire

Stayed 1 night in Jun 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Meire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
Maravilhoso!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
No geral achei boa a estadia. Pontos positivos: beleza do local, atendimento prestativo do time da cozinha, qualidade das refeições. Pontos a melhorar: atendimento do time da recepção (deveria ser mais amigável, simpático); forma de pagamento (foi cobrado parte na plataforma e a outra parte foi cobrada diretamente no hotel, na chegada - isso, além de antipatico, gera confusão aos hóspedes), o que conversa com o comentário anterior; aquecimento da piscina interna (não estava tão quente e o dia nem estava frio); quartos internos já merecem uma renovação, para melhorar o odor e algumas questões estruturais, como o sanitário meio “solto”.
Stayed 2 nights in Jan 2023

10/10 Excellent

Meire

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Meire

Stayed 1 night in Jul 2022

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel muito agradável, funcionários educados, muito próximo à praia.
Stayed 1 night in May 2022

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

MANOELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos
Muito boa!
Stayed 1 night in Oct 2021

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção
Gostei bastante da pousada. O espaço é ótimo, a acomodação que fiquei excelente, aceita pet,.. Obs.: Eles não aceitam parcelamento. Pode ser que façam acima de um determinado valor, por isso, caso deseja parcelar algo, entre em contato e pergunte.
Stayed 1 night in Jan 2021