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Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Cabin

Bed Count 3 King Beds Maximum Occupancy 10 Max

Comfort Triple Room, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Syvanna Hotel Wellness & SPA, you'll be close to Ukumari Zoo. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Indulge with body wraps, aromatherapy or hydrotherapy at the spa
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym, a sauna and yoga classes
  • 7 minutes by car from Ukumari Zoo and 6 minutes from Cerritos del Mar
  • Airport and local-area shuttle service available for a fee

Property Features

Syvanna Hotel Wellness & SPA offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at the business-friendly Syvanna Hotel Wellness & SPA. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

  • 6 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Syvanna Hotel Wellness & SPA offers 6 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate dining areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Fridges and minibars are provided. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Dining room
  • Minibar
  • In-room dining (limited hours)
  • Fridge
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control

Food & Drink

Guests are served a free continental breakfast daily.

On-site venue – This restaurant serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 10 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10 PM. The front desk is staffed during limited hours.

Syvanna Hotel Wellness & SPA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Front desk opens daily at 6 AM
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Front desk closes daily at 10 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per room (return)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Syvanna Hotel Wellness Pereira
  • Syvanna Wellness Pereira
  • Syvanna Wellness & Spa Pereira
  • Syvanna Hotel Wellness & SPA Hotel
  • Syvanna Hotel Wellness & SPA Pereira
  • Syvanna Hotel Wellness & SPA Hotel Pereira

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 14 years old and younger aren't allowed at this property.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.