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Hotel Castilla Real

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castilla Real

Front of property
Porch
Staircase
Interior
Standard Double Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle 15 Nº 12b -15, Pereira, Risaralda, 660003
  • Victoria Shopping Mall
    4 min walk
  • Sandwich Qbano Marbella
    1 min walk
  • Transportation Terminal Station
    13 min walk
  • Pereira (PEI-Matecaña Intl.)
    18 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Quadruple Room, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Quadruple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Basic Triple Room, 1 Bedroom

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

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Parking included
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4.2 out of 5, Very good, (421)
The price is €68
for 1 night
2 Jan - 3 Jan
Hotel Soratama

About this property

Hotel Castilla Real

Baroque hotel with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Castilla Real offers 24 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Castilla Real, you're just a quick walk from Rio Casino. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Rio Casino and 4 minutes by foot from Victoria Shopping Mall
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hotel Castilla Real. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Pereira hotel is smoke free.

Guests are served free cooked-to-order breakfast daily. An additional breakfast is available daily for a fee.
Hotel Castilla Real has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (904 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 45000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: COP 45000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Hotel Castilla Real offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla Real
Castilla Real Pereira
Hotel Castilla Real
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel Pereira

Hotel Castilla Real Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 117 reviews" "
Rating 8 - Good. 25 out of 117 reviews" "
Rating 6 - Okay. 5 out of 117 reviews" "
Rating 4 - Poor. 0 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel, Miami

Liked: Staff & service
The only good about this hotel and make the difference is the staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this place special, Amazing food ,and closed to great places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Asdrubal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien. Muchas gracias
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato personalizado es excelente y la propiedad es muy bonita.
Stayed 3 nights in Jul 2024

6/10 Okay

Carey Eugene

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.

10/10 Excellent

John, Aventura

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great staff. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff
Stayed 1 night in Jul 2023

10/10 Excellent

Maykel, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely kind, polite and professional. Jorge, Jimmy, Christian, Jackeline, Andrea, etc... We'll definitely be back in the future.... Thank you!!! Maykel & Roxana From Florida
Stayed 5 nights in Jun 2023

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class hotel...very nice for romantic trist.
Nice, very classy hotel. Staff are classic...i felt special.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y la ubicación es muy buena. Cerca de muchos restaurantes y sitios de interés.
Stayed 1 night in Apr 2023

10/10 Excellent

jesus

10/10 Excellent

CLAUDIA

Stayed 1 night in Aug 2022

10/10 Excellent

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay. Hector and other staff will ensure you leave happy and they repeatedly express that to you. I needed a cappuccino but they do not have a espresso machine but Hector went a got it from a near by coffee shop for us a few times. Hotel is clean and they do your laundry if needed.
Stayed 3 nights in Jul 2022

10/10 Excellent

Hernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector and other staff are very accommodating and polite. Hotel is beautiful, clean and bed comfy. You can walk on Circunbalar street and find nice restaurants, bars and malls.
Stayed 1 night in Jul 2022

10/10 Excellent

Neil

Stayed 2 nights in May 2022

10/10 Excellent

Luis Natareno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Geert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful. A hairdryer would have been nice
Stayed 8 nights in Dec 2021