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TownePlace Suites by Marriott Pensacola

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Pensacola

Exterior
Outdoor pool, open 8:30 AM to 10 PM, pool loungers
Lobby lounge
View from property
Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
481 Creighton Rd, Pensacola, FL, 32504
  • University Town Plaza
    ‪6 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About this property

TownePlace Suites by Marriott Pensacola

Hotel in Pensacola with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
TownePlace Suites by Marriott Pensacola offers 97 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Pensacola. During your stay, you're just a quick walk from University Town Plaza. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from University of West Florida and 10 minutes from Pensacola Bay Center
  • Pets welcome for a fee
TownePlace Suites by Marriott Pensacola offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly TownePlace Suites by Marriott Pensacola. Self parking is free.

This Pensacola hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hotel Pensacola
TownePlace Suites Marriott Pensacola
TownePlace Suites Marriott Pensacola Hotel
Towne Suites riott Pensacola
TownePlace Suites by Marriott Pensacola Hotel
TownePlace Suites by Marriott Pensacola Pensacola
TownePlace Suites by Marriott Pensacola Hotel Pensacola

TownePlace Suites by Marriott Pensacola Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 519 reviews
Rating 8 - Good. 163 out of 519 reviews
Rating 6 - Okay. 49 out of 519 reviews
Rating 4 - Poor. 28 out of 519 reviews
Rating 2 - Terrible. 24 out of 519 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
normal
overall, room setting is normal and good enough. one uncomfortable point was poor drain of sink.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really great about fixing a problem we had. All went smoothly.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit confusing to get to.
Stayed 4 nights in Nov 2024

10/10 Excellent

Estora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay
Stayed 2 nights in Nov 2024

6/10 Okay

Traci

Travelled with family
Not up to standards of a TownePlace Suites
This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 6 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Yakerria

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
It was good
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The room was neat and clean
Stayed 3 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

joseph, rogers

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made all the difference. They made sure we were comfortable and have everything we needed. Breakfast was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. When we went to walk to a restaurant for dinner it started raining. The person working the front desk got his own umbrella and gave it to my wife.
Stayed 1 night in Oct 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to run from a hurricane. The staff was very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can hear noise from hallway. Lots of parking. Clean. Kitchenetts
Stayed 1 night in Oct 2024

2/10 Terrible

Misty

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room l, clean and good services
Stayed 1 night in Jul 2024

4/10 Poor

Maiesha

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The service was great. The hotel suite was a decent size; however, there was leftover trash in my room. Also, there was a half eaten breakfast sandwich in the microwave. The sofa bed mattress has brown rust like dust under it and the top of it had multiple stains. The breakfast was not that great either. I’m only giving this hotel a 2 because of the location and the customer service at the front desk.
Stayed 1 night in Sep 2024

10/10 Excellent

Dinita

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine except being locked out for over an hr the guy was wasn't clothes and didn't heare knock. Bad experience
Stayed 1 night in Sep 2024