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Extended Stay America Suites Pensacola University Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Pensacola University Mall

Lobby
Studio, 1 Queen Bed, Non Smoking
Exterior
Studio, 2 Double Beds, Non Smoking
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
809 Bloodworth Ln, Pensacola, FL, 32504
  • University Town Plaza
    5 min walk
  • West Florida Hospital
    19 min walk
  • Cordova Mall
    5 min drive
  • Pensacola, FL (PNS-Pensacola Intl.)
    12 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Suites Pensacola Bayview

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1016)
The price is €68
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Quality Inn & Suites Pensacola Bayview

About this property

Extended Stay America Suites Pensacola University Mall

Pensacola hotel in Northeast Pensacola with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has conference space and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Pensacola University Mall offers 101 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Pensacola University Mall. During your stay, you're just a quick walk from University Town Plaza. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, conference space, and laundry facilities
  • 5 minutes by foot from University Town Plaza and a 2-minute drive from West Florida Hospital
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Pensacola University Mall. Self parking is free.

This Pensacola hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Conference space

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 AM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Pensacola University Mall
Extended Stay America University Hotel Pensacola Mall
Extended Stay America Pensacola University Mall Hotel
Extended Stay America University Mall Hotel
Extended Stay America Pensacola University Mall Hotel
Extended Stay America University Mall Hotel
Extended Stay America Pensacola University Mall
Extended Stay America University Mall
Hotel Extended Stay America Pensacola - University Mall
Extended Stay America Pensacola - University Mall Pensacola
Extended Stay America Pensacola University Mall
Extended Stay America Suites Pensacola University Mall Hotel
Extended Stay America Suites Pensacola University Mall Pensacola

Extended Stay America Suites Pensacola University Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 194 out of 972 reviews" "
Rating 8 - Good. 211 out of 972 reviews" "
Rating 6 - Okay. 185 out of 972 reviews" "
Rating 4 - Poor. 192 out of 972 reviews" "
Rating 2 - Terrible. 190 out of 972 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

4/10 Poor

Ramie

Liked: Staff & service, amenities
Disliked: Cleanliness
Inside and outside dirty
Stayed 2 nights in Aug 2024

6/10 Okay

Ramie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property outside was not clean and the room carpet was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Liked: Staff & service
Disliked: Cleanliness
The room we were in was certainly well used. There was even a period stain on the sheets, and not a stain that had been washed either.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not for more than one night.
Poorly maintained. Seemed more like a flophouse than a chain hotel. The shower curtain rod was detaching from the wall, allowing substantial amounts of water to reach the floor. Clearly it had been this way for a long time, as the bathroom floor had suffered water damage. The side of the refrigerator was covered with rust. I'm glad I hadn't booked for more than one night. (I have photos, but the app's Add A Photo button is not working.)
Stayed 1 night in Aug 2024

6/10 Okay

Jaymar

Travelled with family
Disliked: Cleanliness
Smelly hallways
Hallways had real bad smell. It was disgusting.
Stayed 1 night in Aug 2024

8/10 Good

Pat

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The place had bed bugs I informed the front desk took pictures of the bugs waited for the manager to call but he never did. I clean the bed washed the linen sprayed bleach and alcohol all over bed. I just upset because no one tried to reach out or anything. I had videos and photos.
Stayed 3 nights in Jul 2024

2/10 Terrible

Latesha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy, noisy, in a bad area, and the staff were extremely unprofessional. As soon as I got there I canceled my reservation after seeing the facility and my room, I was disgusted.
Stayed 4 nights in Jul 2024

4/10 Poor

Brian, West Hills

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

santiago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
I have never seen such a filthy carpet! The bed was ok but too small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Montel

Stayed 1 night in Jun 2024

10/10 Excellent

Taurean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Had fun
Stayed 2 nights in Jun 2024

8/10 Good

jesus, haltom

Travelled with partner
Good enough for sleep and shower!breakfast is grab and go snack not a real breakfast
Stayed 1 night in Jun 2024

2/10 Terrible

Clar Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy location with homeless people hanging around the property. Elevator not working on morning of departure so had to carry luggage down 3 flights of stairs. Dark hallways. Definitely would not book again.
Stayed 1 night in May 2024

10/10 Excellent

Mariline

Travelled with family
Disliked: Amenities
The front desk clerk was very personable at check-in time. She’s is a keeper!!))
Stayed 1 night in Jun 2024

2/10 Terrible

Francelaine

Stayed 1 night in Jun 2024

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have nothing to say…. Very bad condition.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Just passing by. Needed to take a break stop by here. It was okay for 1 night
Stayed 1 night in May 2024

2/10 Terrible

Meliza

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don't feel safe.. smells cigarette and look like ghetto...
Stayed 1 night in Jun 2024

10/10 Excellent

Estelle

Stayed 1 night in May 2024

2/10 Terrible

Tiffany

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The key system was broken so there is no key to the room which was strange to have someone escort you to your room. The smell in the lobby was fowl like wet clothes. The furniture seems like the staff tries their best but it is all worn and damaged. The staff was great very friendly the property was the issue will not book again
Stayed 1 night in May 2024

4/10 Poor

Virgilio, Spring

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells like cigarettes although it should be a non-smoking one. Bathroom is very small and there’s no hair dryer. Parking lot smells urine. Front desk are kind though!
Stayed 1 night in May 2024