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Quality Inn Umatilla - Hermiston

2.5 star property

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Photo gallery for Quality Inn Umatilla - Hermiston

Exterior
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Lobby
Point of interest
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
705 Willamette St, Umatilla, OR, 97882
  • Big River Golf Course
    ‪2 min walk‬
  • McNary Lock & Dam
    ‪4 min drive‬
  • McNary Beach Recreation Area
    ‪7 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Golf View

  • Golf view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Golf View

  • Golf view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking, Golf View

  • Golf view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Umatilla - Hermiston

Family-friendly hotel with a golf course and free breakfast
A golf course, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn Umatilla - Hermiston offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature tablet computers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Umatilla hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Umatilla - Hermiston. During your stay, you're just a quick walk from Big River Golf Course. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a golf course, a gym, and mini golf
  • Steps from Big River Golf Course and a 4-minute drive from McNary Lock & Dam
  • Free beach shuttle service
  • Pets welcome for a fee
Quality Inn Umatilla - Hermiston offers its guests a golf course, a fitness center, and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn Umatilla - Hermiston. Free self parking is available.

Smoking is allowed in designated areas at this Umatilla hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Golf
  • Golf caddies
  • Golf carts
  • Gym
  • Hunting
  • Mini golf
  • Pro golf shop
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Umatilla
Quality Umatilla
Quality Inn
Quality Inn Umatilla Hermiston
Quality Inn Umatilla - Hermiston Hotel
Quality Inn Umatilla - Hermiston Umatilla
Quality Inn Umatilla - Hermiston Hotel Umatilla

Quality Inn Umatilla - Hermiston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 520 reviews
Rating 8 - Good. 199 out of 520 reviews
Rating 6 - Okay. 101 out of 520 reviews
Rating 4 - Poor. 45 out of 520 reviews
Rating 2 - Terrible. 26 out of 520 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
TV was broken. bedside table drawer kept slding open on its own, little weird. Tub was clean, water was hot, bed and pilllows were comfy.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

8/10 Good

samson

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yasmin

Stayed 1 night in Oct 2024

6/10 Okay

nadia

Travelled with family
Disliked: Amenities, property conditions & facilities
Breakfast super bad, only frozen eggs
Stayed 1 night in Oct 2024

4/10 Poor

Christian, Federal Way

Stayed 1 night in Oct 2024

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was big and the bed was comfortable! The only thing I didn’t like was the bathroom counter - VERY small and had no room for curling irons and incidentals. Other than that, it was great! We will stay there again!
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Light bulbs burnt out and sliding glass door that dis not lock and did not have appropriate bar to lock it
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable room! Pleasantry surprised! There was a “restaurant on premises” advertised which does not exist!
Stayed 2 nights in Oct 2024

2/10 Terrible

Brannon

Disliked: Cleanliness, staff & service, property conditions & facilities
I already have a claim disputing the charge. I did not stay here due to how bad the room smelled. They did nothing to help except give me some spray and said I’m out of luck. The room was one of the worst smells I’ve ever experienced, a straight tuna smell that did not help with trying to air the room out and spray it.
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property needs up dating what work was done was very unprofessional
Stayed 1 night in Sep 2024

10/10 Excellent

patric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very peaceful, relaxing views.
Stayed 1 night in Sep 2024

10/10 Excellent

randy

Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
$160 for a run down, no amenities hotel.
I chose this hotel for the amenities. However, after checking in we found out the the restaurant/ lounge was closed. No where was that posted, either at the hotel or on the website. I also wasnt informed about times for breakfast, pool, laundry. Nothing was told to me at check in. The coffee shop a few block away was also closed. We had to go into Hermiston for food/ coffee. We would have made reservations at a different hotel IN Hermiston had the employees here been transparent about everything being closed. The room it self was blah. Hard beds, the sliding door to outside was Very difficult to open. The ac remote didn't work correctly with the room unit. The TV was another puzzle to figure out how to use. So we couldnt watch TV. The pool area had no shade. 100° in direct sun. The hallway carpet looked like it had water damage. The bathroom looked wrecked from years of patch repairs. The building next door was very dilapidated and was boarded up so great neighborhood, not. All around we were very disappointed with this run down hotel. Cost $160! Worth maybe $95.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was very disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and quiet. Continental breakfast was limited and uninspiring.
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty average rooms. The golf view is nice. Breakfast was kind of cold at 7 am. Everything was clean. The girl at the front desk was great! I wish I caught her name because she even helped me with a question when 2 other employees ignored me standing at the desk. I booked this property specifically because it had a lounge so my spouse and I could enjoy a relaxing weekend away where he could golf and we could have drinks without having to drive. The lounge was closed the whole time we were there. The housekeeping staff came into our room on day 1, took the trash out, made only 1 bed, and left. They say they only do housekeeping every 3rd day unless requested so maybe they made a mistake and left? Then on check-out day (checkout is 11 am), we had packed our bags the night before and put a do not disturb sign on our door so that we could sleep as much as possible before making a several-hour drive home, and housekeeping knocked on the door at 9:40 am waking us all up. Overall the stay was just ok... I stay at 2-star hotels frequently and I don't expect a bunch of frills and amenities but this was just blah.
Stayed 3 nights in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024