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Quality Inn Umatilla - Hermiston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Umatilla - Hermiston

Exterior
Point of interest
Bar (on property)
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
705 Willamette St, Umatilla, OR, 97882
  • Big River Golf Course
    2 min walk
  • McNary Wildlife Nature Area
    18 min walk
  • McNary Lock & Dam
    4 min drive
  • Pasco, WA (PSC-Tri-Cities)
    38 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking, Golf View

  • 38 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Umatilla - Hermiston

Family-friendly hotel with a golf course and free breakfast
A golf course, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn Umatilla - Hermiston offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature tablet computers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Umatilla hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Umatilla - Hermiston. During your stay, you're just a quick walk from Big River Golf Course. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a golf course, a gym, and mini golf
  • Steps from Big River Golf Course and a 4-minute drive from McNary Lock & Dam
  • Free beach shuttle service
  • Pets welcome for a fee
Quality Inn Umatilla - Hermiston offers its guests a golf course, a fitness center, and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn Umatilla - Hermiston. Free self parking is available.

This Umatilla hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Golf course
  • Hunting
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf pro shop
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Umatilla
Quality Umatilla
Quality Inn
Quality Inn Umatilla Hermiston
Quality Inn Umatilla - Hermiston Hotel
Quality Inn Umatilla - Hermiston Umatilla
Quality Inn Umatilla - Hermiston Hotel Umatilla

Quality Inn Umatilla - Hermiston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 500 reviews" "
Rating 8 - Good. 190 out of 500 reviews" "
Rating 6 - Okay. 98 out of 500 reviews" "
Rating 4 - Poor. 44 out of 500 reviews" "
Rating 2 - Terrible. 25 out of 500 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Leslie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
$160 for a run down, no amenities hotel.
I chose this hotel for the amenities. However, after checking in we found out the the restaurant/ lounge was closed. No where was that posted, either at the hotel or on the website. I also wasnt informed about times for breakfast, pool, laundry. Nothing was told to me at check in. The coffee shop a few block away was also closed. We had to go into Hermiston for food/ coffee. We would have made reservations at a different hotel IN Hermiston had the employees here been transparent about everything being closed. The room it self was blah. Hard beds, the sliding door to outside was Very difficult to open. The ac remote didn't work correctly with the room unit. The TV was another puzzle to figure out how to use. So we couldnt watch TV. The pool area had no shade. 100° in direct sun. The hallway carpet looked like it had water damage. The bathroom looked wrecked from years of patch repairs. The building next door was very dilapidated and was boarded up so great neighborhood, not. All around we were very disappointed with this run down hotel. Cost $160! Worth maybe $95.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was very disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and quiet. Continental breakfast was limited and uninspiring.
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty average rooms. The golf view is nice. Breakfast was kind of cold at 7 am. Everything was clean. The girl at the front desk was great! I wish I caught her name because she even helped me with a question when 2 other employees ignored me standing at the desk. I booked this property specifically because it had a lounge so my spouse and I could enjoy a relaxing weekend away where he could golf and we could have drinks without having to drive. The lounge was closed the whole time we were there. The housekeeping staff came into our room on day 1, took the trash out, made only 1 bed, and left. They say they only do housekeeping every 3rd day unless requested so maybe they made a mistake and left? Then on check-out day (checkout is 11 am), we had packed our bags the night before and put a do not disturb sign on our door so that we could sleep as much as possible before making a several-hour drive home, and housekeeping knocked on the door at 9:40 am waking us all up. Overall the stay was just ok... I stay at 2-star hotels frequently and I don't expect a bunch of frills and amenities but this was just blah.
Stayed 3 nights in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean, smells of cheap Walmart perfume. Carpets are dirty, shower nozzle wouldn’t turn on correctly- making the morning shower hot, then cold. Shady people living there, and not sure if these are mosquito bites… or bed bug nibbles.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Great staff. Very accomodating
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have always have great experiences with my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Holly Connor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

6/10 Okay

Carol A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Actually check in was pleasant. Check out was not so much. She was abrupt, unsmiling and just unpleasant for a front of the line employee.
Stayed 1 night in Jun 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Nikole

Liked: Staff & service
I enjoyed our stay the staff was excellent my kids and i really enjoyed the pool our room was clean the hotel needs some fixing and updating but all in all i will definitely stay again
Stayed 2 nights in Jun 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but staff was helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was a dump,the manager had the class of a goat. Quality is far from what this place is.
Stayed 2 nights in May 2024

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service, property conditions & facilities
Although there were signs on the parking lot, there was no signage on the building. Even the entry doors did not indicate the name of the hotel. The lobby was cluttered, there were cleaning supplies and boxes stacked in the lobby. The front doors had seen better days. Our room was clean and quiet and felt safe. The woman at the front desk was very helpful, polite, and helpful. She was reassuring.
Stayed 1 night in May 2024

2/10 Terrible

Dr. Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
This is a run down, poorly maintained hotel, with owners who have evidently decided to maximize profits via minimizing costs in the short term and possibly sell the facility. Breakfast was so limited I've seen better at Motel 6. The lock on the sliding door to the parking lot was broken so anyone could've walked in the middle of the night. Rooms weren't serviced daily. When I spoke to the receptionist I got the sense that was normal. Room next to mine was occupied by at least two families with at least a dozen children. Peace and quiet was at a premium.
Stayed 3 nights in May 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the big rooms.
Stayed 1 night in May 2024