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The Florence Hills Resort & Wellness

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February 2025

Photo gallery for The Florence Hills Resort & Wellness

View from room
Exterior
Breakfast, dinner served; local and international cuisine, pool views
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Pet-friendly

Explore the area

Map
Via Il Bagno, Pelago, FI, 50060
  • Castello di Nipozzano
    6 min drive
  • Valdisieve Hospital
    7 min drive
  • Abbazia di Vallombrosa
    13 min drive
  • Florence (FLR-Peretola)
    61 min drive

Room options

View all photos for Superior Duplex

Premium bedding, down duvets, minibar, desk

Superior Duplex

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, desk

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 King Bed and 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Florence Hills Resort & Wellness

Family-friendly residence with a sauna and a seasonal outdoor pool
Along with an outdoor pool, this residence has a restaurant and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
The Florence Hills Resort & Wellness offers 27 air-conditioned accommodations with minibars and hair dryers. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers, bidets, and complimentary toiletries. This Pelago residence provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Florence Hills Resort & Wellness, you'll be close to Castello di Nipozzano. You'll find features like free WiFi in public areas and a free manager's reception, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine and pool views while dining at Tuscania Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • 6 minutes by car from Castello di Nipozzano and 10 minutes from Pieve di S.Giovanni Battista a Remole
  • Airport, train station, and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Florence Hills Resort & Wellness offers its guests a seasonal outdoor pool, a children's pool, a sauna, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The family-friendly The Florence Hills Resort & Wellness also features a terrace, a garden, and coffee/tea in a common area. An area shuttle within 0 kilometers and an airport shuttle (available on request) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Pelago residence.

The residence hosts a free manager's reception daily.
Tuscania Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (EUR 5 per day)
  • Return airport shuttle (surcharge) from 8:30 AM to 9:30 AM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge) from 8:00 AM to 9:00 AM
  • Train station shuttle at scheduled times
  • Car recommended

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Tuscania Restaurant

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Rollaway/extra beds: EUR 20 per day

Bathrooms

  • Shower
  • Free toiletries
  • Bidet
  • Hairdryer
  • Towels provided
  • Shampoo

Entertainment

  • 40-inch flat-screen TV with digital service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per day
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Soundproofing
  • 2 steps to reach property
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Banquet hall
  • Wedding services
  • Front desk (limited hours)

Location highlights

  • Near a train station
  • In a rural location

Things to do

  • Free bike hire on site
  • Mountain biking on site
  • Horse riding nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 27 rooms
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

  • Pets: EUR 10 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 5 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
The Florence Hills Resort & Wellness offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance.
Property Registration Number IT048032B4D4F7RZIV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago

The Florence Hills Resort & Wellness Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 166 reviews" "
Rating 8 - Good. 56 out of 166 reviews" "
Rating 6 - Okay. 20 out of 166 reviews" "
Rating 4 - Poor. 5 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing resort minutes away from Florence
Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!
Pool
Outdoors
View from the hotel
Outdoors
Stayed 2 nights in Jun 2022

2/10 Terrible

francesco

Business traveller
Liked: Cleanliness
Stay away from this place
The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
Stayed 3 nights in Sep 2021

8/10 Good

Jagannath

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast not good
The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Stayed 2 nights in Dec 2019

10/10 Excellent

Egle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Osher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very clean and tidy room Very spacious rooms, located in a pastoral area, there is a winery next to which is recommended to visit. We had a lot of fun
Stayed 2 nights in Jun 2019

10/10 Excellent

murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
The hotel is great, it looks nice, it's clean and has a very nice buffet breakfast. The downside is you definitely need a car as there is not much in the village restaurant wise. The water pressure in the showers are a bit lacking
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So i am pretty picky person, but its its nothing to complain about this property!!starting with Sara that waited for us almost 30 minutes without even knowing if we are gonna arrive or not.plus she took thw time to show us the room and give us some traveling tips!! Plus the lady from the breakfast area was extra nice and brought us some salami and cheese since we got there late and it was nothing left! The room was very clean and beautiful view!! Thank you all for making put stay great!!!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa with stunning views. Beautiful building and rooms with a good choice of breakfast items. Very welcoming hosts and a very relaxing experience. I will definitely go back! Just a shame the restaurant was closed as taxis are quite pricey in the area and there's not a lot within walking distance. Thank you for a lovely stay!
Stayed 4 nights in Mar 2019

10/10 Excellent

T.R., MONACO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice like all our past stays in years we had with FLORENCE HILLS
Stayed 4 nights in Nov 2018

8/10 Good

Vesi, Royal Tunbridge Wells, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
a good location - you can see a lot of Tuscany. The view from restaurant and some windows towards the hills was brilliant but not from our room. Not very comfortable bathroom-sitting on the toilet bowl-my head was reaching the glass door of the shower. On the second day when someone collect the rubbish ( no cleaning during our stay ) and made our beds a part from our makeup was gone to. overall happy with the privacy in separate buildings.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to stay
Great staff, very friendly! Free upgrade when we arrived! They gave us a great service for the breakfast. Clean and no issue with the room. Overall quiet and relaxing place. Free parking available if you have a car.

8/10 Good

NAI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat in a beautiful location
Beautiful location and convenient by car

10/10 Excellent

fashionista , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing place
I stayed at the resort on my own and the staff were amazingly friendly, helpful and I didn't feel like I was on my own ! The facilities really suit couples so I'd highly recommend, just set off early if you wish to commute into the city centre as the buses in the area are not very frequent but cheap Overall it's been great, fresh breakfast everyday and warm cosy room to relax !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull surroundings. Freindly staff.
Stayed for touring, Beautiful places to visit but advise hire car. Continental breakfast good choice, underground secure parking, would recommend if quite location required.

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located countryside hotel
Stayed there during vacation, visiting Florence, Bologna and Sieci (with rented car). Nice quiet location, spacious rooms with microkitchen, fresh air, scenery. The only little problem - very few restaurants nearby, so the day I missed to have dinner in the city there was little choice around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Donata

Liked: Cleanliness, room comfort
Hmmmm....
I am very baffled about this place: it looked very glamorous but did not feel right since we arrived. extremely hard to find due to lack of sign posts, awkward entrance to the garage that we could not find at first. lack of directions to the reception, small staircase with water leak leading out of the car park (extremely difficult and dangerous with heave suitcases). due to my partner`s health issues I have asked for a possibility to have a room with balcony. This has been accommodated but we overlooked a scrap yard and housing estate :( i was sooooo gutted as i was hoping for wonderful Tuscan rolling hills view). also, we were placed above a couple with one noisy child. their friends with another small child were staying on the other side of the resort. why would you put a childless couple next to a family?? about the place: i really don`t know what to think.. It was nice but the location spoiled it all; also, we assumed there will be no children in place like that as there is absolutely nothing to do for them. plus who brings kids to a spa hotel? Unfortunately that was not the case and the children were running wild due to lack of activities for them. water in the pool was freezing! swimming not possible despite 27 degrees outside. Breakfast was nice, staff friendly. but overall it did not feel right :( shame

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and friendly staff
Great views from this hotel high in the Florence Hills. Staff friendly and helpful. We had the Classic Suite and accommodation was more than large enough for 4 of us. Represents fantastic value for money, especially as breakfast included. Small kitchenette (2 induction hob rings) meant we could prepare simple meals if too tired to go out in the evening. Very convenient for visiting Florence which was main purpose of our visit. Also great location for visiting local vinyards and hill towns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hidden Gem
Nice modern hotel in a very calm and peaceful location though not the easiest to get to. Rooms could use some finishing touches- hardware covered and new paint. Staff was friendly and break was good!

10/10 Excellent

Fares, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top stay
Very nice rooms and great pool. Very quiet location and only 30 minutes drive into Firenze (Florence). Magnificent views of nearby vineyards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very good The staff is very helpful The views are awesome Sarah at reception answers all the questions with lots of patience good service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic...would stay there again in a second.
Terrific all around...the pool was so refreshing....super breakfast! Underground parking kept our rental car (which we arranged through the hotel) cool...great for families, they have a play gym...we already miss our morning coffee from staff and drinks at night!

8/10 Good

Sik Ming, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean friendly hotel
My wife got very bad hay fever after our 2nd day in Italy and were forced to stay back at Genoa for 1 more day for a doctor appointment. Due to this complication, I needed to call Florence Hill Resort to cancel my "non-refundable" reservation for the 1st day. The reception lady really knows what service means and instead of giving me hard time about the cancellation, she told me "no problem, we'll cancel it for you and most important is your wife to get better." This really impressed me...