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FOX Hotel Pekanbaru

4.0 star property

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Photo gallery for FOX Hotel Pekanbaru

Indoor pool, pool loungers
Breakfast, lunch, dinner served; international cuisine
Exterior
Rooftop terrace
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Riau No. 147, Pekanbaru
  • Ciputra Seraya Mall
    ‪2 min walk‬
  • Raya Mosque
    ‪12 min walk‬
  • Balai Adat Daerah Riau
    ‪3 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

FOX Hotel Pekanbaru

Central Pekanbaru hotel connected to a shopping center, steps from Ciputra Seraya Mall
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and 24-hour room service.
FOX Hotel Pekanbaru offers 225 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
With your stay at FOX Hotel Pekanbaru, you're connected to a shopping center and just a quick walk from Ciputra Seraya Mall. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Greens Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages or manicures and pedicures at the spa
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Ciputra Seraya Mall and 12 minutes by foot from Raya Mosque
  • Airport shuttle service available for a fee
FOX Hotel Pekanbaru offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly FOX Hotel Pekanbaru also features barbecue grills, concierge services, and laundry facilities. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pekanbaru hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Greens Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 65000 for adults and IDR 32500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Greens Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Spa

  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 24 hours prior to check-in
Breakfast is not included in the breakfast rate for children aged 7 and above.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at FOX Hotel Pekanbaru

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 32500 for children
  • Airport shuttle fee: IDR 150000.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
FOX Hotel Pekanbaru offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tangram Pekanbaru
Fox Harris Pekanbaru Hotel
Fox Harris Hotel
Tangram Hotel Pekanbaru
Fox Harris Pekanbaru
FOX Hotel Pekanbaru Hotel
FOX Hotel Pekanbaru Pekanbaru
FOX Hotel Pekanbaru Hotel Pekanbaru

FOX Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good stay, could be better!
Friendly and helpful staff! Appreciate the water dispenser to reduce plastic use (bottled water). However, my room is stuffy, air-con seemed not functioning well as temperature never reach what we set, shower room is slippery and bed lights not working.
Stayed 2 nights in May 2024

6/10 Okay

Voon Chen

Stayed 2 nights in Nov 2023

10/10 Excellent

MIMI KUSTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping mall and eatery, very courteous staff. Excellent !
Stayed 3 nights in Sep 2023

8/10 Good

Lee Chien

Stayed 1 night in May 2022

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, near to mall.
It was good. Quality stay.
Stayed 2 nights in Jul 2017

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice hotel. Near to amenities, shopping and food eatery. Service is good and staff friendly
Stayed 3 nights in Jul 2017

4/10 Poor

Aler, Indonesia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Beautiful Facility Poor Services
- The Facility is Beautiful, Nice View! - People Services is poor, # Asking for single items like Tissues and toilet paper take almost one hour to deliver. # Calling front desk and they ignore your call, when you call manager on Duty phone the response is same lady at front desk. # the Cleaning boy do not clean the WC, and the waste was collected in plastic bag and leave near to the bedroom. (Provably is a give away or souvenir for us, I don't know) - Restaurant: The first day during breakfast, I hair was find in the Omelet, Provably another Give away???? # The variety of meal was limited and not many options for breakfast (We didn't try any other meal after nasty moment with the hair)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋はきれいです。
部屋がとてもきれいに掃除してあって、快適に過ごせました。朝食はちょっとイマイチ。
Stayed 1 night in Dec 2017