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Quality Inn Payson

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Payson

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Free daily continental breakfast
Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
801 North Beeline Highway 87, Payson, AZ, 85547
  • Tonto National Forest
    1 min walk
  • Banner Payson Medical Center
    3 min drive
  • Rancho Tonto Catch-A-Trout
    5 min drive
  • Payson, AZ (PJB)
    3 min drive

Room options

View all photos for Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Room, Accessible Tub, Oversized Room, Non-Smoking, 1st Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

Standard Room, 2 Queen Beds, Oversized, Accessiable Tub, Non-Smoking, 1st Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

Deluxe King, 1 King Bed, Patio, Table & Chairs, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

In-room safe, desk, blackout curtains, iron/ironing board

Standard King, Oversized Room, Roll-in Shower, Non-Smoking, 1st floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

Deluxe King, 1 King Bed, Patio, Oversized Room, Leaseure Chair, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King, 1 King Bed, Patio, Work area, Non-Smoking

Standard King, 1 King Bed, Patio, Work area, Non-Smoking

Standard King, 1 King Bed, Patio, Work area, Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

Standard Queen, 2 Queen Beds, Oversized Room, Patio/Balcony, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Quality Inn Payson

Hotel in Payson with free breakfast and casino shuttle service
A 24-hour business center, a conference center, and coffee/tea in a common area are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Other amenities include conference space, a 24-hour front desk, and a computer station. Weekly housekeeping is available.
Quality Inn Payson offers 99 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Rooms open to balconies or patios. 25-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Payson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Quality Inn Payson gets good marks from our customers. During your stay, you're just a quick walk from Tonto National Forest. You'll find features like free WiFi in public areas, free self parking, and a free casino shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Tonto National Forest and a 3-minute drive from Banner Payson Medical Center
  • Free casino shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Payson. Free self parking is available.

Smoking is allowed in designated areas at this Payson hotel.

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free casino shuttle

Food and drink

  • Free continental breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 25-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Payson
Quality Payson
Quality Inn
Quality Inn Payson Hotel
Quality Inn Payson Payson
Quality Inn Payson Hotel Payson

Quality Inn Payson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Did like the free breakfast. It was very good and all youeat with a great amount of options. The staff was very friendly and efficient. However the pool and spa were closed down and not operating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel. But disappointing that the reason I selected the hotel which was the pool in well kept surroundings was out of order
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
We arrived at the Hotel - Check In was ok they did not give us the room they were supposed to, so we ended up in a different Room. We got in the room and it smelled really bad - Old and musky, went to use the restroom and there was Diarrhea on the underneath side of the toilet lid, pee on the floor around the bottom of the toilet, carpet dirty. I did go and explain this to the front desk girl Named Michelle, she did NOTHING to help - when I ask for the Manager, she said they are not there, but I would need to take it up with them. We check out the next morning and I explained to the front desk person Kimberly who was very helpful. Also, she informed the Housekeeping and Janette was very apologetic about everything. Sad to say that we will NEVER stay there again. Hopefully they can fix their issues.
Stayed 2 nights in Aug 2024

8/10 Good

Phyllis

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms with patios overlooking grassy common area. Lovely bed linens, fluffy pillows. Super breakfast bar offering nice selection of hot and cold items.
Stayed 2 nights in Jul 2024

4/10 Poor

Levi

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Improve your facilities please and ensure cleanliness before people check in, I had blood on my comforter and the ground in the room felt rather disgusting
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but all else was good
Stayed 4 nights in Jul 2024

6/10 Okay

Frederick

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The front staff were friendly and helpful. We were very disappointed that we were not informed that the pool and the spa were closed. The deck around the landing/stairs was very dirty and messy and was not cleaned over the two day. Period. That we were there. The walkways around the motel need a power washing, very filthy. Both rooms that we went into appeared to not have been vacuumed very well, if at all. We found debris and items on the floor upon checking into our rooms. The staff said they would tell housekeeping about our issues. Unfortunately, we have had too bad experiences at two different ends in the last few weeks so we have decided that we probably will not stay at a quality Inn in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Okay stay
Pool was closed, fitness center was closed, laundry was closed. Property need some repairs, loose handrails, deferred maintenance, etc
Stayed 3 nights in Jul 2024

4/10 Poor

David

Stayed 2 nights in Jul 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Fix your pool
The staff is amazing always courtesy with requests. The owners need to get their act together and get their pool fixed we stayed here for the pool access and it was not up and running
Stayed 1 night in Jul 2024

8/10 Good

Daryle

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Sima

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big but the ground is very dirty.
Stayed 2 nights in Jun 2024

4/10 Poor

Liliana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Will not go here again. Pool and jacuzzi were out of order. The walls of the rooms must be super thing as we could hear every conversation of our neighbors. Also when we got to the breakfast room we were sent away. We were 3 minutes too late even though all the food was still sitting out and were not allowed to grab anything like a muffin or coffee. Not sure what they do with the food left over I assume throw it out. Rude folks they shouldn’t be in in customer service business.
Stayed 1 night in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Needed extra help from front desk which was immediately offered with grace. The updates in the recent years are excellent. We stopped coming here when they were needed...and now resolved.
Stayed 1 night in Jun 2024

2/10 Terrible

valerie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
pool out of order. area where food served not very easy for my husband. he is in a wheel chair and had to eat in a dark corner as he could not eat in dining area
Stayed 2 nights in Jun 2024

6/10 Okay

Nancy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service
Pet friendly, very nice area for dogs. Good breakfast and nice service. We’ll stay here again
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and breakfast were great .
Stayed 1 night in Jun 2024

8/10 Good

Kyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool closed
I was disappointed to find out when i checked in that the pool was closed. otherwise everything was great.
Stayed 3 nights in Jun 2024

8/10 Good

Paul

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024