6/10 Okay
Corrie W.
10 Feb 2025
Liked: Cleanliness
Double booked
The house was nice and it provided great amenities. But we had a situation when we were there. We had already checked in and left our personal items at the house and left for dinner. We received a call from Sima about an hour after we had left saying that someone else had checked in to the property and found our things there. It was a whole fiasco. We were the ones who were suppose to be there and they double booked the reservation. Our things had been packed up and given to the police so we had to figure out everything and where our things had been taken at midnight. Having to deal with tired kids and feeling violated. Sima dealt with it as well as possible but it was still a horrible situation. Things were packed up wrong and things appeared to be missing but we eventually were able to find where everything was put. Nothing like any VRBO experience we’ve ever had.
Corrie W.
Stayed 1 night in May 2024