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Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property
VIP Access

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Photo gallery for Ostal Pau Université - Sure Hotel Collection by Best Western

Family Room, Multiple Beds, Non Smoking (Shower Only)
Reception
Daily buffet breakfast (EUR 9.90 per person)
Daily buffet breakfast (EUR 9.90 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000
  • Casino Tranchant Pau
    ‪3 min drive‬
  • Palais de Sports de Pau
    ‪4 min drive‬
  • Zenith de Pau
    ‪4 min drive‬
  • Pau (PUF-Pau - Pyrenees)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

Pet-friendly hotel with free parking connected to a shopping center in Pau
Along with a restaurant, this smoke-free hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Ostal Pau Université - Sure Hotel Collection by Best Western offers 40 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Ostal Pau Université - Sure Hotel Collection by Best Western, you'll be connected to a shopping center and within walking distance of Casino Tranchant Pau. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a multilingual staff, and a terrace
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Palais de Sports de Pau and a few minutes from Zenith de Pau
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Ostal Pau Université - Sure Hotel Collection by Best Western. Self parking is free. You'll have access to the health club at a partner property.

This Pau hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Ostal Pau Université - Sure Hotel Collection by Best Western has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: EUR 9.90 for adults and EUR 5.90 for children
  • 1 restaurant

Things to do

  • Access to nearby health club
  • Bike rentals
  • Shopping centre

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.
  • Cribs (infant beds) are available for EUR 6.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 254 reviews
Rating 8 - Good. 133 out of 254 reviews
Rating 6 - Okay. 34 out of 254 reviews
Rating 4 - Poor. 6 out of 254 reviews
Rating 2 - Terrible. 0 out of 254 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clément

Stayed 1 night in Jul 2024

10/10 Excellent

Phoebe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Personnel accueillant et bienveillant. Le service est au top, l’hôtel est bien situé. Chambre au top tout comme le reste de l'hôtel.
Stayed 1 night in Jun 2024

6/10 Okay

CHRISTOPHE

Stayed 1 night in Jun 2024

8/10 Good

Annabel

Stayed 3 nights in Oct 2023

10/10 Excellent

Adeline

Stayed 2 nights in Sep 2023

10/10 Excellent

Eric J.

Stayed 1 night in Sep 2023

10/10 Excellent

Birgitta

Stayed 1 night in Sep 2023

10/10 Excellent

Bradley, Houston

Stayed 1 night in Jun 2023

8/10 Good

Elisabeth

Stayed 2 nights in May 2023

10/10 Excellent

Pierre-olivier

Stayed 1 night in May 2023

10/10 Excellent

Imen

Stayed 1 night in May 2023

10/10 Excellent

Filipe

Stayed 1 night in May 2023

10/10 Excellent

Yann

Stayed 4 nights in Apr 2023

10/10 Excellent

Marie Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix.
Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!) Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Stayed 2 nights in Mar 2023

10/10 Excellent

landry

Stayed 1 night in Mar 2023

8/10 Good

HELENE

Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023

10/10 Excellent

Ludivine

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and inexpensive. It has a free car park and the bus into Pau centre is 5mins walk
Stayed 2 nights in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service
Money saver.
Average motel at a reasonable price. Good for a one night stay.
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This was an overnight stay en-route to the Pyrenees. The room was very nice and had air con, it also had tea and coffee making facilities. Parking was free, which is a plus these days. There is a Mexican restaurant next to the hotel, we ate there and the food was good. We would definitely use this hotel again.
Stayed 1 night in Jun 2017

6/10 Okay

Alan, Pamproux

Liked: Cleanliness, staff & service, room comfort
Did the job ,yes would go back
A one night stop uncomplicated park up walk to nearby shops and restaurants good sleep up and away

10/10 Excellent

David, Cumnock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice hotel, cheap and cheerful. Handy for the town centre.

8/10 Good

Lynette, Alicante, Spain

Liked: Cleanliness, property conditions & facilities, room comfort
Covenient in Pau
The reception opening hours were shown but the access was not available at the time stated. The Hotel was hard to find, being behind a Mexican restaurant but the privacy turn out to be an advantage. I was able to get a nice quiet peaceful nights rest. Breakfast was enjoyable. The hotel gives a new level to travel accommodation.