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4.8 out of 5

"It was near the night market and had a fantastic shopping mall. Perfect location. Would recommend to family and friends " More

By a verified traveller on Mon 20 Nov 2023

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Three Bedroom Executive

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the shopping around Somerset Pattaya. During your stay, you're just a quick walk from Pattaya Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.

  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Central Pattaya and 4 minutes on foot from Pattaya Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services

Somerset Pattaya ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Somerset Pattaya

Everyone (2) Couples (1)
4 out of 5
It was near the night market and had a fantastic shopping mall. Perfect location. Would recommend to family and friends

Posted by on 20 Nov 2023

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Comment from Hotel Management

21 Nov 2023 by Guest Service

Dear Mr. Adewale,Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Somerset Pattaya for another memorable stay.Kind regards,

5 out of 5

Posted by , from Hagenbach on 13 Dec 2023

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Comment from Hotel Management

15 Dec 2023 by Guest Service

We truly appreciate your review. From all of us at Somerset Pattaya, we look forward to welcoming you back again for another wonderful stay.

5 out of 5

Posted by on 12 Jan 2023

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Comment from Hotel Management

15 Nov 2023 by Somerset Pattaya

Dear Mr. Cyrill,Thank you very much for taking the time to share your stay experience with us. We are distressed that this has left you with an unfavorable opinion of our service and facilities. and we do hope to have the pleasure to welcome you back in the near future.

5 out of 5
Alles neu und Gut. Leider noch kein Poolservice.

Posted by on 1 Dec 2022

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Comment from Hotel Management

5 Dec 2022 by Guest Service

Thank you for your feedback. We hope you enjoy with us in the future.

Property Features

Somerset Pattaya offers its guests a complimentary water park and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. The luxury Somerset Pattaya also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Colonial Pattaya hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 24 levels
  • Built in 100
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Pattaya Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Somerset Pattaya offers 324 shared accommodations with air conditioning, a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Accommodation is shared
  • Smart television
  • Digital channels
  • Premium channels
  • Fridge (full size)
  • Electric kettle
  • Down blanket
  • Pillow options
  • Housekeeping (on request)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

Sea and Serve – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include a complimentary water park and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests travelling with pets must contact the property at least 3 days in advance to reserve a pet-friendly room on the designated floor (7th floor). This property allows 1 dog/cat weighing less than 26 pounds (12 kilogrammes), or 2 cats/dogs with a combined weight of 31 pounds (14 kilogrammes) or less.

Somerset Pattaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: THB 1177 per pet, per night, plus a deposit of THB 3000 per stay
  • Only dogs and cats are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and litter trays are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Airport shuttle fee: THB 3000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 3000 (one-way), (up to 12 years old)
  • Pet deposit: THB 3000 per stay
  • Pet fee: THB 1177 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Somerset Pattaya Hotel
  • Somerset Pattaya Pattaya
  • Somerset Pattaya Hotel Pattaya

You should know

  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.