InterContinental Pattaya Resort, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Pattaya Resort, an IHG Hotel

3 outdoor pools, pool umbrellas, pool loungers
Beach views, open daily
Beach/ocean view
Meeting facility
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • On private beach
  • Room service
  • Gym
  • Spa

Explore the area

Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150
  • Pattaya Pier
    18 min walk
  • Elements Restaurant
    1 min walk
  • Pattaya Tai Station
    17 min drive
  • Pattaya (PYX-Pattaya Airpark)
    33 min drive

Room options

Junior Suite, 1 King Bed, Business Lounge Access, Oceanfront

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access, Garden View

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Garden View

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Business Lounge Access (Pool Access)

  • 77 sq m
  • Sleeps 5
  • 2 Queen Beds

Classic Room

  • 51 sq m
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 1 King Bed, Garden View (Terrace Access)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony (Pool Access)

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Business Lounge Access, Oceanfront (Sunset)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite

  • 77 sq m
  • Sleeps 2
  • 1 Twin Bed

Villa, 1 Bedroom, Business Lounge Access, Beachfront (Pool)

  • 125 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Villa, 2 Bedrooms, Business Lounge Access, Beachfront (Pool)

  • 210 sq m
  • Ocean view
  • Sleeps 7
  • 1 Twin Bed

Classic Room, Multiple Beds, Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premium Room, 2 Queen Beds, Garden View (Terrace Access)

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access (Pool Access)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Business Lounge Access, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Business Lounge Access, Garden View

  • 77 sq m
  • Sleeps 5
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony (Pool Access)

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Business Lounge Access, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Garden View

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, Multiple Beds, Garden View

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

InterContinental Pattaya Resort, an IHG Hotel

Luxury hotel on the beach, with 3 outdoor pools
Catch some rays on InterContinental Pattaya Resort, an IHG Hotel's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
InterContinental Pattaya Resort, an IHG Hotel offers 156 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pattaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amburaya Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at InterContinental Pattaya Resort, an IHG Hotel. During your stay, you're just a quick walk from Pattaya Exhibition and Convention Hall. Enjoy features like free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Thai cuisine with garden views at Elements Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to facials, body treatments, or Thai massages at Amburaya Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • Just a 4-minute drive from Walking Street and a few minutes from Pattaya Beach Road
  • Free shopping center shuttle service
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Pattaya Resort, an IHG Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Self parking is free.

This 5-star Pattaya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Elements Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Infiniti Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Latitude by the Beach - This beach bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 660 for adults and THB 330 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Elements Restaurant
  • Infiniti Restaurant
  • Latitude by the Beach

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Pool toys
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Biodegradable drinking straws
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Pattaya Resort, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 2000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 660 for adults and THB 330 for children
  • Airport shuttle fee: THB 3750 per vehicle (one-way)
  • Rollaway bed fee: THB 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Pattaya Resort, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

InterContinental Pattaya Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 413 out of 651 reviews" "
Rating 8 - Good. 169 out of 651 reviews" "
Rating 6 - Okay. 45 out of 651 reviews" "
Rating 4 - Poor. 14 out of 651 reviews" "
Rating 2 - Terrible. 10 out of 651 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

GURDEV

not my kind of property
Stayed 4 nights in Sep 2024

10/10 Excellent

Stuart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet retreat away from the craziness of downtown.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, extremely attentive staff and lovely lush setting perched above the water…with three nice pools and a sandy area by the water (not beach). Away from all the hustle and bustle of Pattaya yet a short ride away!
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Beautiful but it a bit far from the town.
It's a little far away from the main town, took too long to check in and room smelt mildly if mould. Saying that, the grounds are beautifully kept. The hotel runs a buggy service to move you about, which is a nice touch
Stayed 2 nights in Aug 2024

10/10 Excellent

Ka Kee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly and helpful team. Food is good with lots of choices. Room is tidy, clean and spacious. Recreation facility is also in very good condition and overall a super 5 stars hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

barak

Liked: Cleanliness, staff & service, room comfort
The hotel is amazing and special, clean room, very polite and smiling staff, every request is answered within minutes
Stayed 5 nights in Jul 2024

8/10 Good

Clément

Travelled with family and small children
Liked: Staff & service, amenities
Good area if you are not in Thailand just for the party, the hotel is great , nice swimming pools, perhaps the only think is there is a beach but on the rock so quiet hard to go on the water. The breakfast is really good ! But one think i fond that the tv and the internet sometimes are working , sometimes aren't .
Stayed 5 nights in Jul 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful view with close access to Pattaya but out of the hustle and bustle. The best breakfast options and kindest staff.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no beach access. The place had dead roaches all around. Even in the kids zone!!! Terrible place will ruin your vacation. Can’t wait for the property to “be sorry and try to improve” in the replies
Stayed 3 nights in Jun 2024

10/10 Excellent

Sungha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sujib

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Hieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, lovely staff, the private beach was okay mostly sharp rocks. GREAT hotel if you want to relax and have nice view but not for a beach.
Stayed 2 nights in Jun 2024

4/10 Poor

Linda Inh Van

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is beautiful but the rooms smelled very bad with moisture. Had to change rooms 3 times and wait for long period of time to get a room ready for us. Staff was very nice and manager was very nice and accommodating. Rooms were uncomfortably moist and smelled like sewers.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Natakan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the sea view room is well worth paying extra for. Service was excellent, comfy bed and great bathroom amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but not walking distance to most.
Stayed 4 nights in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Bonerges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff
Stayed 2 nights in Mar 2024

8/10 Good

RENAUD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very decent hotel. Of course you pay for it and at this price tag you expect the best services premises and experience. It was good for an hotel that is not in its prime youth. Not exceptional but not terrible. A good choice with well trained staff which is not so common in Thailand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute one night stay
Last minute one night stay was very nice, quiet location well away from the madness of Pattaya - friendly staff great breakfast
Stayed 1 night in Mar 2024

6/10 Okay

Adam, Los Angeles

Liked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

neil, Singapore

Travelled with partner
Disliked: Cleanliness
the best part of the complex is the INFINTI bar and restaurant and also the best staff work there on our visit We found alot of areas not properly cleaned around the property inc the outside floor of the main restaurant, the air con units were dust filled and plates left outside the floor we stayed on for 2 days ..... The beach is small and private as advertised but no see\a access which isnt mentioned 5 star not yet but a good 4 star
Stayed 3 nights in Dec 2023

10/10 Excellent

Donn

Stayed 3 nights in Dec 2023