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Hotel Terranova

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terranova

Exterior
Outdoor banquet area
Deluxe Quadruple Room
Exterior
Lake view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200
  • Les Abelletes Lake Trail
    1 min walk
  • GrandValira
    1 min walk
  • Pas de la Casa Resort
    1 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    46 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Terranova

Winter getaway with a restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Terranova include complimentary wireless internet access and a coffee shop/cafe.
Hotel Terranova offers 52 accommodations with fireplaces and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Terranova. During your stay, you're just a quick walk from Les Abelletes Lake Trail. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes downhill skiing
  • Steps from Les Abelletes Lake Trail and GrandValira
  • Pets welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces.

This 3-star Pas de la Casa hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:00 AM.
Hotel Terranova has a restaurant on site.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 12 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Downhill skiing
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 60
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Fireplace
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 (weight limit: 31 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for EUR 3.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranova Hotel
Hotel Terranova Pas de la Casa
Hotel Terranova Hotel Pas de la Casa

Hotel Terranova Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 104 reviews" "
Rating 8 - Good. 40 out of 104 reviews" "
Rating 6 - Okay. 12 out of 104 reviews" "
Rating 4 - Poor. 5 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of town
This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Tim

Liked: Staff & service, property conditions & facilities, room comfort
A brief visit to Andorra
The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Stayed 2 nights in Apr 2023

8/10 Good

Glenn

Liked: Cleanliness, room comfort
Good location, but basic.
Hotel seems to be going under a renovation, no ski lockers, and no real reception, room was very basic, but comfy, and clean. Very close to bus station which was ideal!
Stayed 1 night in Dec 2021

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hôtel, très bien situé
les chambres sont propres bien que désuètes, l'accueil est chaleureux le petit déjeuner bien.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Arthur

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Un séjour très sympathique avec petit déjeuner buffet,un seul petit bémol aucun parking, très galère de trouver de la place pour charger les valises,en plus places payantes.
Stayed 1 night in Aug 2024

6/10 Okay

Mutrel

Travelled with family
Disliked: Cleanliness, staff & service
Séjour laissant à désirer
Séjour en famille, déçus de l'hôtel en général. Accueil peu accueillant, chambre non climatisée (pas d'info lors de la réservation), salle de bain vieillotte : email écaillé du lavabo, moisissures, calcaire (douchette complètement calcaire avec un jet approximatif), petit déjeuner peu fourni et produits non frais.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Marta

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bernard

Liked: Property conditions & facilities, room comfort
Le séjour c’est bien passé, à mon point de vue, chambre pas assez sombre . Rideaux pas assez occultants
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour était simplement convenable, hotel co
Stayed 1 night in Jun 2024

10/10 Excellent

laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Montse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom hotel.
Quarto espectacular, muito limpo e confortável, recepcionista muito afável e pronta a ajudar.
Stayed 1 night in Mar 2024

8/10 Good

DIDIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

João

Stayed 4 nights in Mar 2024

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situe
Hôtel très bien situé personnel accueillant 2 année de suite qu on vient .un peu cher pendant les vac scolaire sinon nous resterions plus
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Experiência Ruim
Ruim. Não gostamos. Tivemos a pior primeira impressão qdo chegamos 12:30 e nos cobraram €15 para um “early check in” mesmo sendo VIP ACCESS e tendo disponibilidade. O responsável foi grosseiro, dizendo que tinham despesas extras para nos liberar o quarto … (o quarto estava pronto). Enfim, o lugar do café da manhã muito esquisito, o cara que cuidava da limpeza com cara feia o tempo todo , tudo meio “largado”, enfim, experiência ruim. Chuveiro BEM meia boca, pingava água
Stayed 4 nights in Jan 2024

6/10 Okay

Synda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bon séjour manque un peu de propreté ( cheveux sur les draps, salle de bain pas nickel). Bon séjour dans l’ensemble personnel accueillant et très à l’écoute.
Stayed 7 nights in Jan 2024