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"Air conditioning was not working in my room. No bathtub. Fridge is not cooler than outside temp 16’C. After room cleaning service, not wash the gla ... " More
6 Dec 2017 by Béatrice
Cher Monsieur Shavre, Nous vous remercions d’avoir pris le temps de partager votre commentaire concernant votre récent séjour à l’Hôtel Regent’s Garden. Nous avons été ravis de lire que vous avez apprécié l’emplacement de l’Hôtel ainsi que son petit-déjeuner express, qui effectivement est moins consistant qu’un petit-déjeuner continental, qui se présente sous la forme d’un buffet avec des aliments de saison et bio. Nous sommes cependant navrés d’apprendre que vous n’avez pas été charmé par les couleurs de l’Hôtel qui sont le rouge et le beige. Chaque chambre de l’Hôtel a sa propre couleur et sa particularité, ce qui fait que toutes nos chambres sont différentes. N’hésitez donc pas, lors de votre prochain séjour, de nous faire part de votre préférence concernant la couleur de la chambre, afin que nous puissions faire notre maximum pour vous satisfaire. L’hôtel étant un ancien hôtel particulier transformé en Hôtel, les propriétaires ont souhaité garder au maximum l’esprit et l’établissement dans son origine, avec une décoration rendant l’Hôtel plus moderne, sans ternir l’image de l’hôtel particulier du XIXe siècle. Dans l’attente de pouvoir vous accueillir à nouveau au Regent’s Garden. Sincèrement,
As a guest of Hôtel Regent's Garden - Astotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Hôtel Regent's Garden - Astotel also features a garden, concierge services, and complimentary newspapers in the lobby. This 4-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hôtel Regent's Garden - Astotel offers 40 accommodations with iPads and minibars (stocked with some free items). Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include minibars and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hôtel Regent's Garden - Astotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, ANCV Chèques-vacances and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
