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ibis budget Lugano Paradiso

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis budget Lugano Paradiso

Reception
Exterior
Reception
Twin Room, 2 Single Beds | Bathroom
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via Geretta 10, Paradiso, TI, 6900
  • MASILugano Museum of Art of Italian Switzerland
    13 min walk
  • LAC Lugano Arte e Cultura
    14 min walk
  • Via Nassa
    15 min walk
  • Lugano (LUG-Agno)
    14 min drive

Room options

View all photos for Room, 1 Double Bed

Desk, soundproofing, free cots/infant beds, free WiFi

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Multiple Beds

Desk, soundproofing, free cots/infant beds, free WiFi

Double Room, Multiple Beds

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior
ibis Lugano Paradiso
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (539)
The price is €134
for 1 night
includes taxes & fees
5 Dec - 6 Dec
ibis Lugano Paradiso

About this property

ibis budget Lugano Paradiso

Hotel with a 24-hour front desk, near Lake Lugano
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis budget Lugano Paradiso offers 82 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis budget Lugano Paradiso. During your stay, you're just a quick walk from Gabriele and Anna Braglia Foundation. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Gabriele and Anna Braglia Foundation and Art Museum Lugano
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at ibis budget Lugano Paradiso. For a fee, parking is available.

This Paradiso hotel is smoke free.

Ibis budget Lugano Paradiso has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 23 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star and is displayed on this page as 1.5 stars.

Property is also known as

ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso
ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso Paradiso
ibis budget Lugano Paradiso Hotel Paradiso

ibis budget Lugano Paradiso Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 629 reviews" "
Rating 8 - Good. 302 out of 629 reviews" "
Rating 6 - Okay. 88 out of 629 reviews" "
Rating 4 - Poor. 37 out of 629 reviews" "
Rating 2 - Terrible. 25 out of 629 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hanno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for exploring the region.
Good location, friendly staff. Room was Ibis-like small, but clean. Ask at reception for Ticino-Pass, which is for free and gives you free public transportation in the Ticino region and many discounts during the time of your stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andres

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad
Make yourself a favor and stay somewhere else
Stayed 1 night in Jul 2024

6/10 Okay

Katy

Travelled with family
Liked: Property conditions & facilities
Average
Very average accommodation and breakfast. Pretty much a hostel. No privacy in the bedroom - shower - no lock. Toilet - no lock. No everyone is away with family. Breakfast - perhaps we came late but at 850 there was no egg left and the pastries were empty. Nice staff but I felt it was tough seeing everyone enjoy the Novotel pool from the glass window at reception. Told couldn’t even use pool if I offered to pay. So I think it’s my last ibis budget.
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. We only wanted to sleep and expected just a bed and bathroom which is nothing more. However, quiet place, very friendly front staff, close to the lake front and great coffee shops.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Manoj

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

Pramod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basic but clean and well designed
Stayed 1 night in Jun 2024

10/10 Excellent

Adalberto, Zurigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The door was open 24/7 so people who were jetlagged (like me) could come in and out without any problem.
Stayed 4 nights in May 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like stay there is clean good position easy parking nice bar service all very ok
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EVER STAY
It was the worst I ever stay. Never will I book this hotel anymore. Staff are rude, unfriendly, no kettle for hot water. No supply of drinking water.
Stayed 2 nights in Apr 2024

10/10 Excellent

vladimir

Stayed 1 night in Feb 2024

8/10 Good

Redi

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good hotel for overnight stay in Lugano
Good hotel for overnight stay in Lugano
Stayed 1 night in Sep 2023

8/10 Good

LISA

Stayed 1 night in Sep 2023

8/10 Good

Morwareed

Stayed 1 night in Aug 2023

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Nice hotel but staff was not helpful or friendly.
Stayed 2 nights in Jun 2023

8/10 Good

Nikica

Stayed 1 night in May 2023

4/10 Poor

Anel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was extremely hot night and there was no air conditioning available, no hair dryer, no iron, no fridge nothing. Horrible small room with 2 towels and 2 soap bars that is it. Would not recommend this place. Super expensive but you dont get anything.
Stayed 1 night in May 2023

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
The location was good, but they are saving on costs which are pretty ridiculous - like not having a tissue box in the rooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tambet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great price
Clean and fresh hotel in strategic location. Recommended!
Stayed 1 night in Mar 2023

8/10 Good

Nikica

Stayed 1 night in Dec 2022

8/10 Good

Joyce

Stayed 1 night in Aug 2022

2/10 Terrible

Landie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad customer service!
On August 10, 2022 at around 08:30-09:00, I went to the breakfast area to check what kind of food/breakfast is being served. I was checking if there are continental breakfast available (scarmbled egg, sausage, bacon etc.). Unfortunately, there wasn’t. I was aproached by a female staff (wearing a black top and a pony-tailed hair). She asked for my room number and I provided her our room number. I told her that “I want to check first what kind of breakfast you serve”. Thats when she ROLLED HER EYES on me, literally rolled her eyes on my face! It was an unpleasant experience and so I left with my family. I went to the front desk and talked to the male staff. I asked the guy if I can talk to the Manager, Supervisor to report the incident. All of a sudden, this guy cannot understand me and said “I dont understand what you mean”. I remember when we first checked in, staffs speak very good english and when I started complaining they cannot understand me ??? So I have to explain it slowly and clearly about the incident, and the only thing the guy said to me was “No manager today”. I asked, is there anybody I can talk to to complain. The guy said “Nobody”. I asked the guy for the name of the female staff and said that he cannot do it for privacy and I understand that. The front desk guy talked to the lady on the breakfast area briefly and that was it, didn’t offer any help to us. Aug. 11 at 09:10am, we checked out, same guy at the frontdesk did not say a word to us! :(
Stayed 3 nights in Aug 2022