Alona Hidden Dream Resort by SMS Hospitality

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alona Hidden Dream Resort by SMS Hospitality

Outdoor pool
Outdoor pool
Exterior
Family Room
Daily cooked-to-order breakfast for a fee

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Alona Beach, Tawala, Panglao, Bohol, 6340
  • Alona Beach
    5 min walk
  • Danao Beach
    7 min drive
  • White Beach
    11 min drive
  • Panglao (TAG-Bohol Intl.)
    6 min drive

Room options

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Alona Hidden Dream Resort by SMS Hospitality

Resort with 2 restaurants, a short walk to Alona Beach
This resort features 2 restaurants, an outdoor pool, and a children's pool. WiFi in public areas is free. Other amenities include dry cleaning, free newspapers, and tour/ticket assistance.
Alona Hidden Dream Resort by SMS Hospitality offers 20 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to furnished patios. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Alona Hidden Dream Resort by SMS Hospitality, you're just a quick walk from Alona Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Alona Hidden Dream 1
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 5-minute walk from Alona Beach and 8 minutes by car from Virgin Island
  • Airport shuttle service available for a fee
There are 2 restaurants on site. WiFi is free in public spaces. Alona Hidden Dream Resort by SMS Hospitality offers its guests an outdoor pool and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Alona Hidden Dream Resort by SMS Hospitality also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby.
For a fee, guests can enjoy cooked-to-order breakfast daily.
Alona Hidden Dream 1 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Alona Hidden Dream 2 - This buffet restaurant specializes in Filipino cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: PHP 100-180 per person
  • 2 restaurants
  • Room service available

Restaurants on site

  • Alona Hidden Dream 1
  • Alona Hidden Dream 2

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Garden

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alona Hidden Dream Resort by SMS Hospitality

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 525.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 100 to 180 per person
  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 525.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Alona Hidden Dream Resort by SMS Hospitality offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Alona Hidden Dream Resort Panglao
Alona Hidden Dream Resort
Alona Hidden Dream Panglao
Alona Hidden Dream
Alona Hidden Dream Resort
Alona Hidden Dream Resort by SMS Hospitality
Alona Hidden Dream Resort by SMS Hospitality Resort
Alona Hidden Dream Resort by SMS Hospitality Panglao
Alona Hidden Dream Resort by SMS Hospitality Resort Panglao

Alona Hidden Dream Resort by SMS Hospitality Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 72 reviews" "
Rating 8 - Good. 29 out of 72 reviews" "
Rating 6 - Okay. 16 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 7 out of 72 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Seongho

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
알로나비치와 매우 가깝고 맥도날드가 바로 옆, 슈퍼가 바로 앞이라 위치는 최고라고 할 수 있다. 룸과 화장실은 넓고 매우 독특한 느낌이다. 70년대 한국 주택 느낌이다. 바 선생님이 출몰할까 걱정되었으나 다행히 없었다. 수압이 약해 바가지로 물을 퍼다가 씻었다.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jona

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deceiving photos & listing
The initial family room we were given did not have a fridge as it was "broken" and have a strong sewage smell coming from the shower drain and on the 2nd morning the washroom flooded and thr toilet would not flush. they do not have laundry service even though it is listed as an amenity feature. We even had to take a room downgrade and they would not adjust the price.
Stayed 3 nights in Jan 2024

10/10 Excellent

randell

Awesome
Amazing kids friendly pool. Friendly front desk clerk. Will definitely book again
Stayed 2 nights in Jan 2024

6/10 Okay

Kthryn

Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden gem in the middle of Alona beach
This place is a hidden gem of little Bungalow style chalets Super clean And in a great place for Restuarants and local bars they have a well stocked shop with everything that you forgot and also a fabulous seafood Restuarant with fresh fish and shellfish daily that’s BBqd as you order Highly recommend
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Very helpful in arranging tours Great pool
Stayed 3 nights in Feb 2020

6/10 Okay

Waldo, US

This hotel can be better to accommodate and support better to its guests. No soap, no shampoo, white towels look brown. I would not stay in this hotel again.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
No running water and no pool use.
The pool is out of service and was filthy- given how many mosquitos there are in Bohol we were surprised that they had not drained the pool given it clearly hadn't been in use for a while. The sign stating it was out of service was in English only, a few Chinese/ Non English speaking tourists used it in the evening without realising. On day 2 of our trip the shower stopped working, we were informed the maintenance man was on holiday so nothing could be done until the next day, when challenged it was suggested that we use a bucket! They ultimately changed our room but the staff hounded us whilst we moved, trying to get access to our old room before we'd been able to pack, demanding that we were quicker (it only took us 5 minutes to move), we realised that this was because they wanted to put other guests in that room despite there being no water (shower, toilet, sink- noting that the Coronavirus is currently spreading in Asia). We did flag that they should not do this and expressed our concerns however we were informed it wasn't our problem. On the final day the water also stopped running in our new room. Whilst it is a cheap hotel running water is a basic expectation. They did not clean the rooms in 4 days and refused to change the towels stating that they had run out. Finally on check in they want cash only- despite having a card machine, they will insist they do not- however being persistent will result in them finding it. I travel a lot and this hotel really was shocking.
Stayed 3 nights in Jan 2020

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

6/10 Okay

Fin7ao, Anda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
My family and I are regular guest at henann resort in panglao . We have seen many changes to this resort over the past 3 years . The one thing that they still can’t do right is check and check out . Guest should not have to stand in line for 2 hours to check in , Also the rooms are starting to look old and worn out . The breakfast buffet which used to be incredible has gone down hill to just mediocre , i was very disappointed .
Stayed 2 nights in Oct 2019

10/10 Excellent

Jenilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly staff and the room is very clean. The hotel is not far from the beach and they have their own restaurant.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not able to check in, no parking lot. waste of money. not honest in online that no parking lot. it's not safe. not able to refund because not refundable.
Stayed 1 night in Apr 2019

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and calm
A very good location Nice design Comfortable and peaceful
Stayed 1 night in Mar 2019

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
A nice stay and helpful reception staff
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Room double booked Thanks to Expedia resolving matter quickly
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and professionally run property . WiFi does not work.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nothing exceptional... OK place to sleep
Not beach front property. The area is quite noisy at night.
Stayed 1 night in Jul 2018

8/10 Good

terrence, seoul, korea

Liked: Cleanliness, staff & service, room comfort
nice staff, quiet environment, powerful air conditioning, but micro beach is full of garbage, no in-room wifi.
Stayed 1 night in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Nice place. Walking distance to the beach
Stayed 1 night in May 2018

6/10 Okay

Jan

Liked: Cleanliness, staff & service
So many mosquetos no good.

4/10 Poor

Seet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly receptionist and great location
Unfriendly receptionist , room no sound proof next door can hear very clearly talking, blanket need to improve, please provide basic toiletries like shampoo and soup