Hotel Riu Plaza Panama

5.0 star property

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Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, pool loungers
Front of property
Bar (on property)
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free WiFi

Explore the area

Map
Calle 50, Urb. Marbella, Panama City, Panama
  • Avenida Balboa
    ‪9 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Multiplaza Pacific Mall
    ‪18 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪21 min drive‬

Room options

Family Suite

  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Family Twin Room

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Executive Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe

  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe King with Views

  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive King Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe, City View

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (In the heart of the City)

  • 258 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Hotwire ROH

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Presidential Suite (Stay with me)

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Plaza Panama

Luxury hotel with 3 restaurants and free breakfast
This smoke-free hotel features 3 restaurants, an outdoor pool, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Panama offers 644 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hotel Riu Plaza Panama gets high marks from our customers. During your stay, you're just a quick walk from Avenida Balboa. You'll find features like free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Arts
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Crown Casino and Fiesta Casino
Hotel Riu Plaza Panama offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hotel Riu Plaza Panama. For a fee, parking is available.

This 5-star Panama City hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Arts - This restaurant specializes in international cuisine and serves breakfast and brunch.
Prisma - This restaurant serves breakfast and lunch. Open daily.
Tastes - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Open select days.
Studio 50 Lobby Bar - This bar specializes in sushi. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (PAB 12 per day)
  • Covered valet parking on site (PAB 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arts
  • Prisma
  • Studio 50 Lobby Bar
  • Tastes

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Panama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: PAB 12 per day
  • Covered valet parking fee: PAB 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Hotel Riu Plaza Panama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2571 out of 3787 reviews
Rating 8 - Good. 796 out of 3787 reviews
Rating 6 - Okay. 220 out of 3787 reviews
Rating 4 - Poor. 84 out of 3787 reviews
Rating 2 - Terrible. 116 out of 3787 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Irshad

Stayed 5 nights in Nov 2024

10/10 Excellent

Thedy

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Dec 2024

10/10 Excellent

Don

Liked: Staff & service, amenities, property conditions & facilities
The Hotel was very clean, the staff were beyond attentive. The only negative was I couldn't go to the afternoon or night buffet...it was always booked by groups coming in on buses.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaffina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Riu…very affordable and the breakfast and staff is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

samir, Ilford

Travelled with partner
Liked: Amenities, property conditions & facilities
Fantastic breakfast
Stayed 4 nights in Dec 2024

8/10 Good

Celine

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sabnam Parvin B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I didn’t like was that you don’t provide enough water, only 2 bottles of water in a hot city is kind of cheap.
Stayed 7 nights in Dec 2024

8/10 Good

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
It was all of the above comments.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

It was good for the price. They have very very strict rules with bookings & only allow legal passport names to be used. That made some things tough. But overall, most of the staff was super nice and helpful. And the hotel was nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Stay!
Great stay! Breakfast buffet is world class. Housekeeping excellent. Room service affordable and delicious. Thank you.
Stayed 10 nights in Dec 2024

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 6 nights in Dec 2024

10/10 Excellent

Delroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful
Stayed 7 nights in Dec 2024

10/10 Excellent

Shaun

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Loud af. Crappy house keeping. Pricey amenities.
House keeping was awful. Some days didn’t get new water bottles. They would just roll up dirty towels and put back on shelf (still wet). The lobby is a party every night with a ton of people not staying at hotel. Chaos all over. Breakfast mediocre.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2024

8/10 Good

sihai

Stayed 4 nights in Nov 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spirit of the people. The assistance of Carolina as concierge one evening and at the front desk the next day. The amazing breakfast. The decor. The view.
Stayed 1 night in Dec 2024

4/10 Poor

Cathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs lots of repairs
Very run down hotel in need of repairs. Hard to imagine this is still a 5 star hotel. The decor is beautiful and you can see this once was wonderful but it is in need of new mirrors, sinks, tubs all which were chipped and deteriorating. Plus the pillows were throw pillows inside queen sized cases and incredible uncomfortable. We aaked for extra pillows so we could try to sleep comfortably but even the mattress was outdated. Our mini fridge was broken and blowing hot air. We were told its not supposed to keep items cool but to maintain freshness which made no sense. We needed it for medication and we were told to bring meds to hotel kitchen to store during our stay. We asked if we could get ice for the ice bucket in our room but we were told theres no ice available in the hotel so we bought our own daily since we were worried we would have our medication lost/stolen. We love Riu hotels, especially in Cancun but this hotel is NOTHING like the Rius we have stayed in. It was very disappointing to say the least. Edited: I have photos of repairs needed but I'm unable to upload them
Stayed 2 nights in Dec 2024