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Hotel y Centro de Convenciones Jardines del Lago

3.0 star property

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Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

Exterior
Exterior
Front of property
Triple Room
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Calle Monterrey, Panajachel, Solola, 7010
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪1 min walk‬
  • Azul Maya Archaeological Museum
    ‪2 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪112 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Comfort Double Room - Accessible

Comfort Double Room - Accessible

Comfort Double Room - Accessible

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds

Family Double Room, Multiple Beds

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (967)
The price is €149
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Porta Hotel del Lago

About this property

Hotel y Centro de Convenciones Jardines del Lago

Family beach fun and outdoor pool
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and a picnic area.
Hotel y Centro de Convenciones Jardines del Lago offers 30 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel y Centro de Convenciones Jardines del Lago, you're just a quick walk from Lake Atitlán. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Vaqueros
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna, kayaking, and bike rentals
  • Steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin
  • Airport shuttle service available for a fee
Hotel y Centro de Convenciones Jardines del Lago offers its guests an outdoor pool and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Hotel y Centro de Convenciones Jardines del Lago. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3-star Panajachel hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Vaqueros - Overlooking the garden, this restaurant specializes in local cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:30 AM: GTQ 85 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Vaqueros

Things to do

  • Arcade/games room
  • Bike rentals
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately GTQ 85 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel y Centro de Convenciones Jardines del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Hotel y Centro de Convenciones Jardines del Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 268 reviews
Rating 8 - Good. 81 out of 268 reviews
Rating 6 - Okay. 31 out of 268 reviews
Rating 4 - Poor. 14 out of 268 reviews
Rating 2 - Terrible. 3 out of 268 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shirma

Travelled with family, Travelled with group
Disliked: Amenities
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Stayed 2 nights in Aug 2024

6/10 Okay

sandra

Disliked: Amenities, property conditions & facilities
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
Stayed 1 night in Jul 2024

4/10 Poor

Edgar R

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Elvin

Business traveller
Dogs bark nonstop
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Stayed 2 nights in May 2024

10/10 Excellent

Jesse

Stayed 4 nights in May 2024

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shorty
Outstanding service
Stayed 2 nights in Mar 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service
COULD be a paradise by the lake but….
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants. The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However…. Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through. The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat. Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer. This hotel needs some TLC, maintenance and thought regarding guest comfort. Not value for money or what was anticipated.
Stayed 4 nights in Feb 2024

8/10 Good

Leora

Stayed 1 night in Dec 2023

6/10 Okay

FNU

Liked: Amenities
Disliked: Cleanliness, staff & service
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly. They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with family
Safe and Dining options
Stayed 2 nights in Nov 2023

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. The room was clean and comfortable. The grounds were well maintained. The views toward the lake were incredible. An enjoyable visit.
Stayed 2 nights in Nov 2023

6/10 Okay

Philip D

Stayed 3 nights in Aug 2023

10/10 Excellent

jenniffer fabiola

Liked: Cleanliness, staff & service
Love the view 😍 of the lake
Stayed 4 nights in Sep 2023

10/10 Excellent

Mayra, los angeles

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Aldrich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. The food is excellent. It’s very convenient to everything.
Stayed 1 night in Sep 2023

10/10 Excellent

Aldrich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to everything. Dining, buy some souvenirs, . The food is excellent. The staff is very nice and informative.
Stayed 2 nights in Sep 2023

6/10 Okay

David

Stayed 1 night in Aug 2023

8/10 Good

Alberto

Stayed 1 night in Jul 2023

8/10 Good

Antonio

Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, reasonable proce
Stayed 2 nights in Jul 2023

10/10 Excellent

Frank, Miami

Stayed 2 nights in Jul 2023