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Pamukkale White Heaven Suite Hotel

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Exterior
Exterior
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Exterior
Lunch and dinner served, Turkish cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking included

Explore the area

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160
  • Pamukkale-Hierapolis
    ‪1 min walk‬
  • Traverter Street
    ‪8 min walk‬
  • Pamukkale Travertine Terraces
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

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Exterior

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4.1 out of 5, Very good, (276)
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About this property

Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Pamukkale White Heaven Suite Hotel offers 21 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Pamukkale White Heaven Suite Hotel. During your stay, you're just a quick walk from Pamukkale-Hierapolis. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking, self parking, and extended parking
  • Enjoy Turkish cuisine while dining at teras
  • Take a swim in the indoor and outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include free grocery shopping service, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Traverter Street and Pamukkale Travertine Terraces
  • Airport, train station, and theme park shuttle service available for a fee
  • Pets welcome for free
Pamukkale White Heaven Suite Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A children's pool, a sauna, and a library are also featured at the family-friendly Pamukkale White Heaven Suite Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Pamukkale White Heaven Suite Hotel was completed in March 2022.

Smoking is allowed in designated areas at this Denizli hotel.

Guests are served free continental breakfast daily from 8:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Teras - This restaurant specializes in Turkish cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Teras

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Renovated entire property – March 2022
  • Romance packages available
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Children's slippers
  • Desk
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 1 per vehicle (roundtrip, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Pamukkale White Heaven Suite Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 399 out of 489 reviews
Rating 8 - Good. 57 out of 489 reviews
Rating 6 - Okay. 16 out of 489 reviews
Rating 4 - Poor. 8 out of 489 reviews
Rating 2 - Terrible. 9 out of 489 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at White Heaven Suite Hotel, a charming family-run business, and I can't recommend it enough! The customer service was exceptional, with staff going above and beyond to ensure that we had everything we needed and more. We were pleasantly surprised with a complimentary room upgrade, which was incredibly spacious and featured a very comfortable bed—perfect for a restful night's sleep. The Turkish breakfast offered was a delightful experience, with a variety of delicious options to choose from. What truly stood out was the thoughtful gesture of providing towels and shampoo for our visit to Pamukkale after check-out. It’s these little details that make a big difference! If you're looking for a place to stay in this area, White Heaven Suite Hotel is definitely the top choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-owned hotel offers a warm, homely atmosphere with a personal touch. The breakfast is truly exceptional, standing out far above what other hotels typically provide.
Stayed 2 nights in Nov 2024

2/10 Terrible

Andre

Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a lovely balcony and was larger than many in Turkey. Thanks for a lovely stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Atousa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, friendly staff. I highly recommend it. 🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Maricarmen

Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a day tour to Pammukale that ended up being an overnight stay and found this great hotel near the park. This was a great find and place to stay. The staff were really friendly, and offered a great traditional breakfast in the morning. Would definitely recommend staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Mesut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Nelsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lymarose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Turkish hospitality. Genuinely friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Zhihong

Travelled with group
The stuff are kind. But the air conditioner in my room makes big noise. I can't sleep well all night. The toilet is not comfortable. The light in my room is so weak that I can barely see.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff went out of their way to make our stay in Denizli an enjoyable experience. Front desk staff and other staff were very friendly and helpful. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good spacious rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Shehnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.
Stayed 1 night in Oct 2024

10/10 Excellent

Damayanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. But even better were the people: the staff and the hotel owner. The latter helped us with arranging transportation to the next stop. I appreciated that very much because transportation to and from Pamukkale is awkward. With that problem solved we could really enjoy the travertine terraces and the ruins of Hierapolis. He arranged a ride for us (and others) to the South Gate of the park too. Keep up the good work, White Heaven folks.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded our expectations. The quality of the property, the rooms, location were all exceptional but the most significant was the quality of the owner’s and staff. They went above and beyond to make sure we felt at home. The breakfast was extensive, a free glass of wine in the evening, and they even drove us up to the top of the entrance to the thermal pools and wouldn’t accept any payment! All in all the Best we could have hoped for.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a great Turkish breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Property conditions & facilities
Stayed one night while traveling Trukiye Beautiful hotel with excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at White Heaven was indeed heaven. Close to travertines, super quiet, awesome personnel, unique design, magical pool with the view and stylish rooms. We forgot there our external hard drive storage. Manager Ali helped us arrange its delivery to Ölüdeniz and we got it back in two days. Everything was just so perfect. Highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Balamurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel, very beautifully decorated and most importantly the people were lovely and kind and very accommodating. Very close to lost of restaurant and also very close to pammakule. I totally recommend this place.
Stayed 1 night in Sep 2024

6/10 Okay

Dung

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On vacation we usually ask the hotel for local tours but this hotel we can't trust
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room . Ali the owner is very helpful and friendly. Great overnight stay when visiting the sights. Generous breakfast too.
Stayed 1 night in Sep 2024