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Hierapark Thermal & Spa Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hierapark Thermal & Spa Hotel

Garden
View from property
Sauna, steam room, Turkish bath/hammam, body treatments, body wraps
4 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
  • Red Travertine of Karahayit
    8 min walk
  • Pamukkale-Hierapolis
    18 min walk
  • Hierapolis
    4 min drive

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Hierapark Thermal & Spa Hotel

Luxury Denizli hotel in Pamukkale with 4 indoor swimming pools
Along with 4 indoor pools, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, a restaurant, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Hierapark Thermal & Spa Hotel offers 104 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Our customers tell us they can't get enough of the helpful staff at Hierapark Thermal & Spa Hotel. During your stay, you're just a quick walk from Red Travertine of Karahayit. You'll find features like free WiFi in public areas and free self parking, plus 4 indoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the free water park with a waterslide or swim in the 4 indoor and 2 outdoor pools
  • Indulge with manicures and pedicures, massages, or facials at Hierapark Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a 24-hour gym, and a steam room
  • 8 minutes by foot from Red Travertine of Karahayit and a 2-minute drive from Pamukkale-Hierapolis
  • Free bus station shuttle service
  • Cats and dogs welcome for free
Hierapark Thermal & Spa Hotel offers its guests a full-service spa, hot springs, and a complimentary water park. 2 outdoor swimming pools and 4 indoor swimming pools are also on site. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hierapark Thermal & Spa Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Denizli hotel is smoke free.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free bus station shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 4 indoor pools
  • 2 outdoor pools
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Hot springs
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 4 indoor pools
  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (3014 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Nature reserve
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM to 11:00 PM
  • Hot springs water temperature (Celsius) - 41
  • Manicures and pedicures
  • Massages
  • Outdoor hot springs
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hierapark Thermal & Spa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 19027

We should mention

  • Hot springs access available from 8:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 262 reviews" "
Rating 8 - Good. 80 out of 262 reviews" "
Rating 6 - Okay. 39 out of 262 reviews" "
Rating 4 - Poor. 12 out of 262 reviews" "
Rating 2 - Terrible. 9 out of 262 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay, friendly and helpful staff, nice food and terrific pool and thermal bathing facilities. Conveniently located close to town centre and minibus and close bus ride to Pamukkale
Stayed 3 nights in Jun 2024

6/10 Okay

Sonata, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
The receptionist lady was very nice. The noise from the tour groups and construction going on wasn’t very pleasant .
Stayed 2 nights in May 2024

6/10 Okay

Bodin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities
I like hot spring pool.
Stayed 1 night in Apr 2024

6/10 Okay

TEJASH

Disliked: Cleanliness, property conditions & facilities, room comfort
Never ever recommend this hotel to anyone.
By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
Stayed 2 nights in Apr 2024

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Chong Ghee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to bring along your own swim cap else you have to purchase it for 1 euro. Dining options were not as good the food were just okay.
Stayed 1 night in Dec 2023

8/10 Good

saleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the cleanest hotel room I have stayed but the evening entertainment is the best! The bellydance as well as the live music by the local artists are the best! We booked individually but realized mostly it hosts tour groups, but it doesn't interfere with enjoying the facilities nor too crowded over breakfast and it helps with evening entertainment to have a big audience
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Jalila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to entrance to pamukkale
A last minute booking ..it is a good hotel with amenities..close to touristic atractions. Clean and nice breakfast. The reception need to learn abit of inglish and smile abit
Stayed 1 night in Sep 2023

4/10 Poor

Ni, VANCOUVER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The washroom dark and old, the tower already turning black. The room doesn’t have enough light.
Stayed 1 night in Sep 2023

10/10 Excellent

ya-chien

Stayed 1 night in Sep 2023

8/10 Good

Adita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Yucel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince, great team, thank you
Stayed 1 night in Sep 2023

8/10 Good

Sonata, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only negative is the lack of gym equipments.
Stayed 1 night in Aug 2023

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023