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JS Palma Plaza Hotel

4.0 star property
VIP Access

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Photo gallery for JS Palma Plaza Hotel

Sauna, hot tub, 1 treatment room, massages
Double Room, Balcony
Reception
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Plaza de Madrid 13, Palma de Mallorca, Palma, 07011
  • La Rambla
    ‪7 min walk‬
  • Passeig del Born
    ‪13 min walk‬
  • Paseo Maritimo
    ‪13 min walk‬
  • Palma de Mallorca (PMI)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room (top floor)

Premium bedding, down duvets, memory-foam beds, minibar

Double Room (top floor)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Double Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

JS Palma Plaza Hotel

Hotel connected to the convention center in El Fortí with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and massage/treatment rooms. Housekeeping is available on request.
JS Palma Plaza Hotel offers 56 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at JS Palma Plaza Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from La Rambla. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 14 minutes by foot from Plaza Espana and a 3-minute drive from Plaza Mayor de Palma
JS Palma Plaza Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a snack bar/deli on site. You'll find a business center on site.

Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly JS Palma Plaza Hotel.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 10-30 for adults and EUR 8-30 for children

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 10 to 30 for adults, and EUR 8 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

JS Palma Plaza
JS Palma Plaza Hotel Hotel
JS Palma Plaza Hotel Palma de Mallorca
JS Palma Plaza Hotel Hotel Palma de Mallorca

JS Palma Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 136 reviews
Rating 8 - Good. 25 out of 136 reviews
Rating 6 - Okay. 7 out of 136 reviews
Rating 4 - Poor. 2 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Solveig

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The service was excellent and the breakfast good. Things that could improve would be a door into the toilet and an instrction how to regulate the temperature in the room. It was very cold in the room and we had problems to change it. The cleaninglady didnt know how to change it.
Stayed 4 nights in Nov 2024

6/10 Okay

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
New and clean but horrible beds
Very small rooms and not comfortable beds and pillows. But very clean and new
Stayed 4 nights in Oct 2024

10/10 Excellent

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachael Emma

Stayed 4 nights in Sep 2024

10/10 Excellent

Carl

A great little find, centrally located and within close walking distance of the city centre. A well decorated and maintained hotel with a luxury feel. Staff are fantastic, especially Irene and Simone - super friendly and dedicated to delivering an exceptional experience - nothing was ever too much trouble! Highly recommend this hotel and will certainly be back myself!
Stayed 4 nights in Sep 2024

8/10 Good

Ylva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modernt och mysigt hotell
Vi hade ett rum med balkong ett av 5 rum som erbjöd det. Vi uppskattade det verkligen. Rummet var dock aningens för litet. Svårt att hitta plats för resväskorna när man hade packat upp.
Stayed 5 nights in Sep 2024

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great arrival Service. Verry friendly and good german speaking women. Was every morning great to see her smile when the elevator door opened. The rooms are perfect. The breakfast was not absolutly top. I prefare buffet.
Stayed 3 nights in Sep 2024

10/10 Excellent

jianwei

Liked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 10 minutes walk away from the city centre. Located in the middle of a busy street within residential areas but not too loud. Locals are very friendly and welcoming. Bar/restaurant staff were outstanding and food was 10/10.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Very good. Great rooms, food and fantastic staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Good location, great hotel (beds and bedding, and towels could be comfier and softer) but all in all would definitely recommend for a short stay in Palma. Modern interior and the restaurant and spa facilities are nice. And the rooftop pool is brilliant
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Lovely hotel
Lovely stay, staff were very friendly and helpful. Received a lovely glass of complementary cava on arrival as our room wasn’t quite ready as we arrived a little before 3.
Stayed 2 nights in Jul 2024

4/10 Poor

Paul

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Paprika

Travelled with family
Stayed 6 nights in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everybody at the hotel were excellent, helpful and very amigable. We will be back!
Stayed 11 nights in Jun 2024

8/10 Good

Elspeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was walkable to all the main sights. The rooms were small but had everything you needed including beautiful Rituals products. The fridge was stocked with a small selection of free drinks, nice touch! A free eay to use safe gave peace of mind. The hotel was spotless, had everything you could need and food was good too.
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 3 nights in Jun 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Would reccomend.
Stayed 4 nights in May 2024

8/10 Good

Barnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff really friendly and helpful. Room quite small but was very clean. Convenient location but not a pretty area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Really enjoyed our stay - would definitely book again!
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities and very clean.
Stayed 4 nights in May 2024