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4.3 out of 5

"Bit far from restaurants but the tourist bus stops just a few streets away. " More

By a verified traveller on Fri 05 Apr 2019

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Double or Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double or Twin Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Zurbarán Palma. During your stay, you're just a quick walk from Gomila Square. Features include free WiFi in public areas and a free beach shuttle, plus a restaurant.

  • Free WiFi
  • The restaurant, beach bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and archery
  • Just a 4-minute drive from Porto Pi Centro Comercial and a few minutes from Port of Palma de Mallorca
  • Free beach shuttle service

Hotel Zurbarán Palma ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zurbarán Palma

Everyone (3) Couples (2) Family (1)
4 out of 5
Bit far from restaurants but the tourist bus stops just a few streets away.

Posted by on 5 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by María, General Manager

Dear Jennifer, Thank you for reviewing your stay at Sercotel Zurbarán Hotel. We're glad you enjoyed your stay. Thanks for pointing out the bus lines which takes you directly to Palma de Mallorca for those who do not want to walk. The whole team hopes to have the pleasure of welcoming you back in the future. Best regards, María, General Manager

5 out of 5
Fantastic, bit far away from city centre, but we already knew this. satisfied with everything!

Posted by on 13 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by María, General Manager

Dear Guest, Thank you for your valuable feedback and perfect rating! We are delighted to hear that you had a pleasant stay and that everything was to your satisfaction. We are sorry to hear that you found the City Center a bit further away than you had liked it to be. Please note that guests can always take bus nº 3 which takes you directly to Palma de Mallorca City Centre. We hope to see you again sometime. Best Wishes María, General Manager

4 out of 5
Bon buffet du petit déjeuner. Personnel agréable, chambre très correct

Posted by on 30 Sep 2019

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5 out of 5

Posted by on 11 Sep 2019

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4 out of 5

Posted by on 23 Apr 2019

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4 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

15 Dec 2018 by María, General Manager

Dear guest, We appreciate this positive rating and for choosing our hotel. Best regards,

4 out of 5

nettes Hotel ein wenig oberhalb der Hotelblocks

Pros: super Frühstück, Sauberkeit
Cons: vielleicht eine Spur mehr professionelle Höflichkeit an der Rezeption
Location: nahe der Uferpromenade angenehm hinter den grossen Hotelblocks der Uferpromenade
Bat um ruhiges Zimmer und bekam es auch. Internet hat gut funktioniert.

Posted by on 6 Nov 2017

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Comment from Hotel Management

10 Nov 2017 by María, Direktorin

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie mit der Sauberkeit und Ruhe Ihres Zimmers, dem Internet und dem Frühstück zufrieden waren. Es freut uns auch, dass Sie unsere Lage nahe der Uferpromenade positiv erwähnen. Wir sind ein bisschen überrascht von Ihrem Kommentar zu unserer Rezeption, werden aber mit unserem Team Rücksprache halten. Es ist uns eine Herzensangelegenheit, dass sich alle unsere Gäste bei uns rundum wohl fühlen. Mit freundlichen Grüßen María, Direktorin

Renovations + Closures

The property is closed during December and January.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Sercotel Hotel Zurbarán Palma. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 3-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Palma de Mallorca Son Fuster Station (9.6 km / 6 mi)
  • Property shuttles: Free beach shuttle; area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Hotel Zurbarán Palma offers 40 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

On-site venue – buffet restaurant.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Archery on site
  • Golf lessons available nearby
  • Casino nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.8 per person
  • Uncovered self-parking fee: EUR 11 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zurbarán
  • Hotel Zurbarán Palma de Mallorca
  • Hotel Zurbaran Palma De Mallorca, Majorca
  • Zurbaran Hotel Palma De Mallorca
  • Zurbarán Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.