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Hotel Ciutat Jardi

4.0 star property

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December 2024
January 2025

Photo gallery for Hotel Ciutat Jardi

Twin Room, Sea View | Beach/ocean view
Aerial view
Twin Room, Sea View | Terrace/patio
Bar (on property)
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Illa de Malta 14, Palma de Mallorca, 07007
  • Playa Ciudad Jardín
    5 min walk
  • Hospital Sant Joan de Déu Palma de Mallorca
    12 min walk
  • FAN Mallorca Shopping
    3 min drive
  • Palma de Mallorca (PMI)
    11 min drive

Room options

View all photos for Twin Room, Sea View

Twin Room, Sea View | Beach/ocean view

Twin Room, Sea View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Twin Room

Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Ciutat Jardi

Beachfront hotel with relaxing spa services
At Hotel Ciutat Jardi, hit the beach, dine onsite at the restaurant, or enjoy a drink at one of the hotel's 2 beach bars.
Hotel Ciutat Jardi offers 20 accommodations with minibars and hair dryers. Memory foam beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Hotel Ciutat Jardi, you're connected to the convention center and just a quick walk from Playa Ciudad Jardín. Free WiFi in public areas, 2 beach bars, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, 2 beach bars, and a poolside bar
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 12 minutes by car from Port of Palma de Mallorca and 12 minutes from Cathedral of Santa Maria of Palma
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. A roundtrip airport shuttle and an area shuttle are available for a fee. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Ciutat Jardi.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

Hotel Ciutat Jardi has a restaurant on site.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking options include a carport
  • Free off-site parking
  • Street parking available
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 2 beach bars, 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Designer shops
  • Seasonal outdoor pool

Family friendly

  • Children's toys
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (689 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 8:30 AM to 8:00 PM.

Property is also known as

Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi
Ciutat Jardi Palma de Mallorca
Ciutat Jardi
Hotel Ciutat Jardi Palma De Mallorca, Majorca
Hotel Ciutat Jardi Palma De Mallorca Majorca
Hotel Ciutat Jardi Hotel
Hotel Ciutat Jardi Palma de Mallorca
Hotel Ciutat Jardi Hotel Palma de Mallorca

Hotel Ciutat Jardi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Freddy, London

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
To me was a great location, stone away from Palma Old town, and but at the same time quiet enough to enjoy a day relaxing in the beach which happens to be at the doorstep. Staff are friendly and very helpful. I'll be back for sure
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real little gem of a hotel set in pretty grounds right next to the beach, near the airport and with easy access to Palma. What really made it special though was the friendliness and helpfulness of the staff. A big thank you to Tomas and the whole team for looking after us so well
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historic hotel. Very quaint with a great location right on the beach and promenade.
Stayed 1 night in Apr 2019

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An historical charmer
The hotel is historical. It is located about 4 miles to the city center of Palm de Mallorca along a bike/walkway. The walk follows the Badia de Palma (the bay) on the left and private homes on the right. As you walk, you see the expansive bay in front of you and the immense port with cruise ships and many private yachts. A taxi to town cost about 20 Euros. Hotel is very close to the airport. The staff is friendly, professional and accommodating.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy end to holiday at Ciutat Jardi
This was booked for our last night in Mallorca. We enquired about a late checkout room owing to an evening flight and received an upgrade to a seaview room all for €40. Miguel on reception was very obliging and we even forgave him waking us up at 4.30 am by mistake! The breakfast was adequate and the garden setting lovely. The hotel has lots of character and we would love to return soon.
Stayed 1 night in Jul 2018

10/10 Excellent

Nicole, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Charming Palma Oasis
My friend and I stayed here for a couple nights - the experience was fantastic! Prime location right on the sea, excellent and attentive staff, good breakfast, great bar, and beautiful views. We were even able to rent bikes from the hotel for a very reasonable price-- highly recommend!
Stayed 2 nights in Jun 2018

10/10 Excellent

Sue, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Excellent location literally next to the sea. A long walk into town straight along the beautiful promenade. Plenty of coffee stops along the way. Or take the number 15 bus, very easy. Staff are excellent, very helpful.
Stayed 3 nights in Mar 2018

6/10 Okay

Beverly, British Columbia Canada

Liked: Cleanliness, staff & service, room comfort
Historic hotel close to the water and airport
Stayed here our last night.... love the history, had a great room, bit far from town.... but nice and close to the airport, and great for a morning beach walk!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan ikke anbefales - lever ikke op til 4 stjerne
Desværre en meget skuffende oplevelse. Hotellet er træt, alt for tilfældig indretning, personalet søde, men der manglede skarphed og proaktiv service. Morgenmad en underlig blanding. Kan desværre ikke anbefale dette sted. Billederne lever bestemt ikke op til virkeligheden. Som i slet ikke. For at nævne et par af billedernes urigtighed, er interiør og indretning i fx udeområdet og poolområdet på ingen måde det, vi mødte da vi kom frem. De fine duge på stole og borde, var der ikke. I stedet var det hårde jernstole med helt lige ryg, uden hynder, og jernborde med kakler. Det var meget lidt kønt og ikke rart at spise ved. Det er også restaurantens område til at spise middag i det fri. Jeg har et helt ufravigeligt krav til et hotel med pool og det er, at der er hynder på deres liggestole ved poolen. Det er der på billederne her på Hotels.com, men det var der ikke da vi mødte frem. I stedet var der nogle umulige og ukomfortable liggestole, som man ikke kunne ligge på maven på. Det var meget skuffende. Knappen til bruseren, skulle man selv stå og holde inde på, for at få vandet til at løbe. Hotellet er meget slidt og mangler en ordentligt gennemrenovering. Der var intet pænt at kigge på ved poolen og flere steder var afdækningen til poolområdet lappet med snor og hang trist og træt ned. Buskene blev ikke ordnet, hvorfor der dryssede visne blomster og blade ned på en ved poolen. Der var støv på hylderne i skabene, hul i lagener osv. Ferien var spildt her.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Für ein verlängertes Wochenende optimal gelegen. Leider etwas sehr in die Jahre gekommen. Allerdings sehr sauber und das Personal war super nett.
Stayed 3 nights in Jul 2021

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Everything was perfect
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Trui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Valentina

Liked: Cleanliness, room comfort
Publicidad engañosa.
En la reserva tenía una habitación con bañera de hidromasaje y una ducha separada y al llegar al hotel nos dieron una habitación solo con ducha,al decirlo en recepción nos la cambiaron por otra con bañera pero al final nos quedamos sin el hidromasaje.Creo que es una publicidad engañosa.El hotel es muy bonito pero hay que mirar que te dan.
Stayed 1 night in Feb 2019

10/10 Excellent

youssouf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouaaaaaaaaa
magnifique hôtel endroit reposant calme et a proximité de la plage
Stayed 2 nights in Feb 2019

8/10 Good

Helen

Det var ett superhotell. Centralt till allt. God frukost och trevliga rum, utsmyckade med konst. Vi kände oss välkomnade!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt läge! Nära stranden, flyget och staden!
Hotellet ligger på strandpromenaden. Inte alls långt från Palma Flygplats. Bekvämt avstånd även till Palmas gamla stad. Frukosten alldeles utsökt. Restaurangen håller hög klass och är prisvärd. WI-Fi är bra.
Stayed 4 nights in Oct 2018

10/10 Excellent

Marianne

Super charmerende og hyggeligt
Hyggeligt, familiært og perfekt med kun 20 værelser, meget roligt og tæt på vandet.
Stayed 2 nights in Aug 2018

10/10 Excellent

MIa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Klas

Liked: Cleanliness, staff & service, room comfort
Hyvää ja mukava henkilökunta
Kaikki oli Kyllä hyvin,asuin varmasti samassa hotellissa jos me ollan sielä päin käymässä.
Stayed 1 night in Nov 2017

6/10 Okay

jenny

Stayed 1 night in Sep 2017

8/10 Good

Matkaaja, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti, rauhallinen, lähellä Palmaa.
Todella miellyttävä pieni hotelli, henkilökunnan palvelualttius hyvä, palvelu toimii.