Skip to main content
Beginning of main content
4.2 out of 5

"The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel roo ... " More

By a verified traveller on Fri 22 Sep 2023

Enter dates to see availability

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room, Partial Sea View (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Grupotel Orient, you're just a quick walk from Playa de Palma. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 4 outdoor tennis courts, a gym and a sauna
  • 9 minutes by car from El Arenal Beach and 15 minutes from Visit Mallorca Stadium
  • Local-area shuttle service available for a fee

Grupotel Orient ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grupotel Orient

Everyone (14) Family (1)
3 out of 5
The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!

Posted by on 22 Sep 2023

Was this review helpful to you?
3 out of 5
Personnel serviable et avenant. Mais hôtel très bruyant. Chambre mal insonorisée. Fetards alcoolisés qui rentrent bruyamment toute la nuit. Peu reposant !

Posted by on 20 Jun 2023

Was this review helpful to you?
Comment from Hotel Management

22 Jun 2023 by Guest Relations

Chèr Guillaume,merci beaucoup pour votre commentaire sur votre séjour au Grupotel Orient. Nous sommes ravis d'apprendre que vous avez apprécié le traitement de nos collègues. Nous prenons bonne note de votre commentaire sur le bruit et nous le transmettrons au service concerné afin d'offrir des expériences satisfaisantes à nos clients.Espérons vous revoir bientôt.Très cordialement,Guest Experience

5 out of 5

Posted by on 8 Aug 2022

Was this review helpful to you?
5 out of 5

Posted by on 14 Sep 2021

Was this review helpful to you?
4 out of 5
Schönes, neu renoviertes Hotel! Essen könnte bisschen besser sein, viele Gerichte waren leider kalt.

Posted by on 21 Oct 2019

Was this review helpful to you?
5 out of 5

Posted by on 1 Oct 2019

Was this review helpful to you?
5 out of 5
Ich muss dazu sagen, dass ich das Hotel relativ kurzfristig und günstig gebucht hatte. Man muss wie in fast allen Hotels in der Region Abstriche machen, was das Thema Hellhörigkeit auf den Zimmern angeht. Ansonsten kann man nicht viel verkehrt machen. Die Einrichtungen sind sauber, auch beim Essen findet man immer etwas. Als typisches 4-Sterne-Hotel würde ich es jedoch nicht bezeichnen. Es ist merkbar ein ursprüngliches 3-Sterne-Haus, was auf 4 Sterne hochgestuft wurde. Bitte einplanen - es liegt am Hang und es sind einige Minuten zu Fuß bis unten zum Strand (Ballermann 6-8)

Posted by on 1 Oct 2019

Was this review helpful to you?
4 out of 5

Posted by on 30 Sep 2019

Was this review helpful to you?
4 out of 5

Posted by on 30 Sep 2019

Was this review helpful to you?
4 out of 5

Posted by on 18 Jun 2019

Was this review helpful to you?

All-inclusive Details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grupotel Orient are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grupotel Orient offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Grupotel Orient. You'll have access to the health club at a partner property. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 7 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 1971
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Area shuttle

Room Amenities

Grupotel Orient offers 272 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – This buffet restaurant specialises in international cuisine and only serves dinner.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Miniature golf on site
  • Mountain biking on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Grupotel Orient
  • Grupotel Orient Hotel
  • Grupotel Orient Hotel Playa de Palma
  • Grupotel Orient Playa de Palma
  • Grupotel Orient Playa De Palma, Majorca
  • Grupotel Orient Hotel
  • Grupotel Orient Palma de Mallorca
  • Grupotel Orient Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
url importing http://www.ebookers.ie/Mallorca-Island-Hotels-Grupotel-Orient.h1193956-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mallorca-Island-Hotels-Grupotel-Orient.h1193956-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Mallorca-Island-Hotels-Grupotel-Orient.h1193956-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.