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Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Shower, towels, toilet paper
Luxury Suite
Luxury Suite | Living area
Full-sized fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Laundry
  • Kitchen
  • Pet-friendly

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪10 min walk‬
  • McCallum Theatre
    ‪4 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪32 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen, Pool View

Full-sized fridge, microwave, oven, stovetop

Studio Suite, Kitchen, Pool View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2738)
The price is €81
for 1 room
includes taxes & fees
8 May - 9 May
Indian Wells Resort Hotel

About this property

Palm Desert Suites

Art Deco hotel with 2 outdoor pools and a fitness center
Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and gas grills are onsite. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Rooms open to balconies or patios. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Palm Desert Suites. During your stay, you're just a quick walk from San Jacinto Mountains. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from El Paseo Shopping District and a 3-minute drive from The Gardens on El Paseo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
As a guest of Palm Desert Suites, you'll find 2 outdoor swimming pools, a hot tub, and a fitness center. WiFi is free in public spaces. Palm Desert Suites also features barbecue grills, a garden, and laundry facilities. Self parking is free. A complete renovation of Palm Desert Suites was completed in October 2024.

This Art Deco Palm Desert hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Gym
  • Hot tub
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 215 reviews
Rating 8 - Good. 40 out of 215 reviews
Rating 6 - Okay. 27 out of 215 reviews
Rating 4 - Poor. 29 out of 215 reviews
Rating 2 - Terrible. 17 out of 215 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jimmie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room for improvement

The shower didn’t look sanitary.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious with cooking facilities. Our room backed onto a pool which was nice; the pool was heated but our days there was quite cool (mid January) so we didn’t use it, but otherwise would have. Lots of amenities right close by. Quiet and very safe neighborhood. Surprised to get amenities and daily cleaning which we didn’t expect. Loved the roomy shower, and areas to sit on sofa or eat at a large counter.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kate

Stayed 1 night in Jan 2025

8/10 Good

frank, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. I agree with another reviewer about size of TV. Bed about 20ft away and TV quite small. Mattress was a bit soft. Loved the kitchen do easy to eat or prepare meals. Pool was lovely and heated!! Location was a dream, close to shops, stores, malls, easy to drive places. Big ask would be to feel safer. Wish door had an extra lock to use when in for the night like they have in actual hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

MIchael, Carlsbad

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was freezing and the heater didn’t work. There was no hairdryer. There was no toiletries like shampoo, conditioner, body wash. There was two very small thin towels for two people. Overall, the experience was severe enough that we left at 8 PM. Oh, and the bed was full of full size not a queen not a king yep, full.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted soon after we arrived by representative who offered to assist on any matters. Very pleasant stay. Clean and comfortable. Too busy to use the pool, but it looked inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful and always answered phone calls. Loved the refurbished suite. The suite was roomy with a pretty well equipped kitchen. Just needed to ask for the dishwasher pods and dishcloth and they were brought right away. Location was great for going hiking or for going to downtown Springs.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service ,clean rooms . Had to ask a few times for extra towels. Only thing that was annoying was the water pressure in the shower was not very strong. We would stay again. We had a great room right off the pool.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint. Large. Great pools.
Stayed 1 night in Jan 2025

8/10 Good

Brian, Frisco

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate 5 ⭐️'s across the board. My only gripe is the TV os entirely to small ..lol its not even a 45'' TV. If they added a bigger TV it would be absolutely perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean, comfortable and very spacious room.
Stayed 1 night in Jan 2025

2/10 Terrible

Dirk

Disliked: Staff & service, property conditions & facilities

Not as advertised

I rented atb Palm Desert Suites. I rented a suite with a king bed, refrigerator, utensils, and a heater. It's a full size bed, no refrigerator, it had plastic spoons and knives, no forks. The heater is a small plug in type that doesn't seem safe. The key me into my room but haven't given me the code for the door. I don't know who else has the code. It's a residential style code lock. A 100 people could have the code already
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t stay here the shower doesn’t work properly!

The place looks as if it has been newly updated and has nice furnishings but if you are going to do all that work the shower should work properly. There was no water pressure at all! I couldn’t even get the shampoo out of my hair. We let the place know about it and they did nothing about it! We should have been refunded our money and r been offered to move to another room!! They shouldn’t rent a place that isn’t ready!
Stayed 4 nights in Jan 2025

4/10 Poor

Mike

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Overall the property was clean and well kept but we booked a king suite and when we arrived received a twin double. When asked to switch said they couldn’t? We booked because of this and the hottub and gym facilities (as advertised) no hottub and no gym on site. Room had no shampoo just hand soap. One hand towel and no facecloths. When inquiring about the above the communication stopped. We didn’t even stay the last night, very disappointed. A lady did bring some pots/pans and was very pleasant but we were misled thinking we would have a king bed and other advertised facilities. This should not be allowed.
Stayed 5 nights in Dec 2024

8/10 Good

Daron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a drop in and family. easy check in and out. no staff required. warm/hot water!! bed could be a little firmer.
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There is no reception desk to check in. You text the owner and they come to the parking lot to check you in. For that reason, you don't have any front desk to call in case you need something during your stay, or in case there is a problem. Pros and cons:: nice comfy new bed. Relatively clean apt.Tile floor, large kitchen counter. No sofa. 2 pools clean, no one there, all to yourself. The apt condo was lacking in kitchen utensils and dishes. Small fridge FROZE ALL MY FOOD. No trash can. Minimal towels, no dIsh cloths. Good shower water pressure. Good a/c and heat combo.
Stayed 3 nights in Dec 2024

4/10 Poor

Darryl

Disliked: Property conditions & facilities

Oh No

Microwave and fridge had no power, as did the table lamp. Put in a work order which did nothing. Second work oder finally got results. Laundry service for guests was not working.
Stayed 1 night in Dec 2024

10/10 Excellent

matthew, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small pool was perfect temperature (83), and unit had full kitchen with electric stove/oven, full refrigerator with freezer and sink. Two beds (queen and double) were really comfortable. TV was small and on far wall, but many choices (Netflix, Prime et.al ). Could not find live TV, but maybe because I didn't know how.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate to leave a bad review but this time I have to. First of all there is no front desk. Our room looked nothing like the photos on the website. It was full of old mismatch furniture. Old bedding. No hair dryer, no iron, no utensils, no soap, no shampoo. Our bathroom had no door! A/C does not work! It was a cold night and we where freezing we only had a sheet and a thin comforter. They have renovated rooms, but we got the crappy one. I sent texts and called but nobody answered. Besides one lady that helped us with the check in. She was really helpful. Not worth the price.
Stayed 1 night in Dec 2024

4/10 Poor

Sue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked a room for three. When we got there there was only bedding for two. We called and the man we spoke to said he didn't even know there was a sofa bed in the room. He said he will check and call us back. When he called he apologized when he realized there was a sofa bed for the third person. He also said he will call us back in 20 minutes to get bedding for us. He never did and we had no blankets, sheets, or pillow. He also told us that the office is in building G. When we went there the next morning, housekeeping told us there is no such office. We also paid extra for the deluxe, champagne service, room. We got just the regular room that would have been cheaper. We have not received any call back from them yet.
Stayed 1 night in Dec 2024