Canopy by Hilton West Palm Beach Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • Palm Beach Atlantic University
    ‪4 min walk‬
  • CityPlace
    ‪5 min walk‬
  • Palm Beach County Convention Center
    ‪8 min walk‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

Suite, 1 King Bed, Balcony

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Canopy by Hilton West Palm Beach Downtown

West Palm Beach hotel in Downtown West Palm Beach with 2 restaurants and a health club
2 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Canopy by Hilton West Palm Beach Downtown's great location. During your stay, you're just a quick walk from Palm Beach Atlantic University. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Palm Beach Atlantic University and 5 minutes by foot from CityPlace
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3069 square feet (285 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Banter Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar - Onsite lobby lounge. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Conference space (3069 square feet)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 636 reviews" "
Rating 8 - Good. 101 out of 636 reviews" "
Rating 6 - Okay. 44 out of 636 reviews" "
Rating 4 - Poor. 22 out of 636 reviews" "
Rating 2 - Terrible. 34 out of 636 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better self parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in West Palm. I like the area and hotel better than the Breakers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Stayed 1 night in Oct 2024

2/10 Terrible

Elisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

8/10 Good

Bohdan

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Loren, Denver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - only spent one nt but very modern and new & awesome rooftop bar
Stayed 1 night in Sep 2024

8/10 Good

Johnny, Lahaiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

HENRY, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2024

10/10 Excellent

tyrone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern vibe, and awesome rooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tishaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
I had originally booked for 1 week but after 2 days I added a further week because the hotel had everything I needed and the quality was very good. I will definitely stay there again next time I visit WPB.
Stayed 7 nights in Sep 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a beautiful spacious suite upon arrival. Nice dinner al fresco at the rooftop restaurant/lounge with beautiful views and gorgeous rooftop pool. The main restaurant is closed for lunch and dinner on Monday. Will definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Love this amazing hotel
Stayed 1 night in Sep 2024

6/10 Okay

Vanessa

Travelled with partner
Was fine. My floor in the hotel was very dirty though. Walking barefoot my feet were black and full of other textures. I had no choice but to wear shoes the whole time. Also I didn’t appreciate paying $50 for parking. I found that to be quite ridiculous considering your website had a different amount advertised. I just think damn I’m paying $260 a night and parking it’s just outrageous. Your hotel location wise is nice but wasn’t as nice as i expected. Maybe it’s the canopy? I haven’t stayed in one before but I’ll make sure to maybe choose something better next time. Just sidnt seem worth it. But it was fine.
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kurt

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024