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Eurostars Centrale Palace

4.0 star property

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Photo gallery for Eurostars Centrale Palace

Exterior
Minibar, in-room safe, individually furnished, desk
Exterior
Presidential Suite, 2 Queen Beds
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Via Vittorio Emanuele, 327, Palermo, PA, 90134
  • Quattro Canti
    ‪1 min walk‬
  • Palermo Cathedral
    ‪7 min walk‬
  • Teatro Massimo
    ‪8 min walk‬
  • Palermo (PMO-Punta Raisi)
    ‪55 min drive‬

Room options

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, individually furnished, desk

Superior Room (Extra Bed)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite (Family)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Double Room Single Use

  • 19.0 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

  • 156 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Diplomatic)

Minibar, in-room safe, individually furnished, desk

Suite, Multiple Beds (Diplomatic)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Minibar, in-room safe, individually furnished, desk

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room Single Use (with French Bed)

  • Sleeps 1
  • 1 Double Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

Suite (2 Adults)

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double or 2 Single Beds (Family)

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 Double or 2 Single Beds (Family)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Suite (Triple)

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Con Cama Francesa)

Minibar, in-room safe, individually furnished, desk

Double Room (Con Cama Francesa)

  • Sleeps 2
  • 1 Double Bed

Presidential Suite (Quintuple)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Eurostars Centrale Palace

Luxury hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Eurostars Centrale Palace offers 104 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of Eurostars Centrale Palace's great location. During your stay, you're just a quick walk from Quattro Canti. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Steps from Quattro Canti and 3 minutes by foot from Via Roma
  • Cats and dogs welcome for free
Eurostars Centrale Palace offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Restaurant 1892 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ai Tetti - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ai Tetti
  • Restaurant 1892

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cribs (infant beds) are available for EUR 6.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Palace
Centrale Palace Hotel
Centrale Palace Hotel Palermo
Centrale Palace Palermo
Hotel Centrale Palace
Centrale Palace Hotel Palermo, Sicily
Eurostars Centrale Palace Hotel Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace
Eurostars Centrale Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace Hotel Palermo

Eurostars Centrale Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Use a Third-Party Booking Agent

I did not stay here. Due to issues with airlines, we did not get to stay. I tried to cancel online THIRTY minutes after I made the reservation and the message I got was that I should have cancelled that morning. I did not even make the reservation until the evening. Then I called the hotel directly and they told me they could not do anything for me. Glad I get to call my bank now and dispute this charge for a hotel room I never stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo, center

Great location of the beautiful older style hotel. Gorgeous atmosphere. Large rooms! Close to activites and walking distance to main train station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Four Corners and walkable to most attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the train station and 5 from Ortigia, this was really well placed for all the sightseeing I wanted to do while in Syracusa.
Stayed 4 nights in Dec 2024

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel you should see

Unique hotel. Lots of very interesting rooms and nooks and crannies. Very friendly staff. They have onsite parking but was a challenge to get there. But not their fault. In the historic district so central to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location highly recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A haven in the middle of Palermo

The hotel was centrally located. It's a grand old building with beautiful marble decor and glorious chandeliers. The reception staff were friendly and helpful. The rooftop restaurant was a delightful fine dining experience at a good price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Great personality- the building and the stafff …and location outstanding
Stayed 1 night in Nov 2024

2/10 Terrible

tushar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had horrible experience of this hotel. First, we had to drag our bags to the hotel as taxi driver dropped us in the next street corner because it was no entry street. Then the room they gave us was stinking with dust, mold and mite as if it was not used for years ! The bathroom was stinking with bad smell! The bed was hair of the queen size single bed. So we called Expedia. They gave us another room, which was worse if not good. Two tween bed on each corner of the room and bathroom was stinking and room was as not used for years ! The furniture was century old and not maintained! We jdecided to checked out and moved to another hotel , Grand Hotel Wagner after we went there and checked it out ourself. We were celebrating our 41st anniversary and we were totally disappointed with Eurostar and we called Expedia for give us full refund. Expedia should not list this hotel at all. Please take it out of your listing and arrange for the full refund. Thank you for understanding!!
Stayed 3 nights in Oct 2024

4/10 Poor

Cathy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Maximillion

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t post reviews but due to how poor quality this hotel is I feel compelled to do so. The hotel advertises double rooms. Beware, as they provide poor quality 3/4 beds also known as French beds. Alternatively, if you’re really unfortunate you’ll be given a couple of single beds aka a rock and a hard place. If you like tired facilities, smoke smells in the corridors, stained pillow cases, noisy rooms from the infernal scrapping of chairs on the dining room hard floor above your head in the early hours, along with unhelpful argumentative staff, and overpaying when there is soooo much better value out there, this hotel is for you.
Stayed 4 nights in Oct 2024

6/10 Okay

Bolivar, Callao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This was my first stay at Centrale Palace - and compared to the other hotels used at my various regular visits to Palermo, this one is the least likeable. I was attracted by its location, which is definitely great for enjoying the old city. However, there were many practical inconveniences. The state of our room did not give me any fresh feeling - it is rather plain, in the worst sense, and its 2 paintings would do better not to be on its walls, at all. Horrible side view - even if I had reserved a "junior suite". One full day without Internet, because of some hotel wide malfunction which was never solved. Not even a welcoming bottle of water is offered by the hotel - yes, even one bottle of plain water will be charged. Breakfast, of course, is NOT included (not the norm at the hotels which I normally use). in conclusion, will never go back.
Stayed 3 nights in Oct 2024

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Robin

Stayed 3 nights in Sep 2024

10/10 Excellent

cassandra

Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Seeger

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building in the heart of historic downtown Palermo, the staff were very helpful. Roberto the bartender on the rooftop bar makes the best Negroni I've ever had.
Stayed 1 night in Sep 2024

6/10 Okay

Cristina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very old and need modernisation specially the toilets, the cleaners are no very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was amazing, especially the rooftop patio bar. The bartender Paul made our trip.
Stayed 2 nights in Aug 2024

8/10 Good

Nalinee

Travelled with family
Liked: Staff & service
The staff was great , breakfast was good a lot of things offered .
Stayed 4 nights in Aug 2024

10/10 Excellent

Vitali

Stayed 1 night in Aug 2024

10/10 Excellent

Xie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its location is so convenient! Close to all the major sightseeing spots.
Stayed 1 night in Aug 2024

10/10 Excellent

Mayada

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and elegant
Stayed 4 nights in Jul 2024