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3.5 out of 5

"We got quite tired room and everyone at reception was always busy and not paying much attention to guests. " More

By SergioSZ on Thu 08 May 2014

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Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Preferencial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Dog Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Preferencial)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Misión Palenque, you'll be within walking distance of Museo Del Textil. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 10 minutes on foot from Museo Del Textil and a 2-minute drive from El Panchán
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Misión Palenque ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Misión Palenque

Couples (1) Friends (1)
3 out of 5

Did not feel welcomed at all

We got quite tired room and everyone at reception was always busy and not paying much attention to guests.

Posted by on 8 May 2014

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4 out of 5

Good hotel but with poor customer management

Considering that Palenque's bus terminal has ONLY night buses going to Cancun. We found that although we were prepared to pay an extra charge for late check check out, we found that there was no other possibility except to pay for another full night! - Pity. :-( :-( :-(

Posted by on 4 Jan 2015

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Property Features

Hotel Misión Palenque offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Misión Palenque. Valet parking is free. This 4-star Palenque hotel is smoke free.

  • 208 guestrooms or units
  • 2 levels
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Hotel Misión Palenque offers 208 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature down duvets. LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Hotel Misión Palenque has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: MXN 400 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mision Hotel Palenque
  • Mision Palenque
  • Mision Palenque Hotel Palenque
  • Palenque Mision Hotel
  • Mision Palenque Hotel
  • Hotel Mision Palenque
  • Mision Palenque
  • Hotel Misión Palenque Hotel
  • Hotel Misión Palenque Palenque
  • Hotel Misión Palenque Hotel Palenque

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.