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Hotel Nututun Palenque

3.0 star property

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Photo gallery for Hotel Nututun Palenque

Terrace/patio
Deluxe Suite
Restaurant
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

Map
Palenque – Ocosingo Highway Km 3.5, Área de Río Chacamax, Palenque, CHIS, 29960
  • Misol-Ha Waterfalls
    ‪4 min drive‬
  • El Panchán
    ‪5 min drive‬
  • Aluxes Eco Park
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed OR 1 King Bed

View all photos for Comfort Room (Plus)

Comfort Room (Plus)

Comfort Room (Plus)

  • 3.3 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 3.3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin

Standard Cabin

Standard Cabin

  • 3.3 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Nututun Palenque

Riverwalk hotel with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Nututun Palenque offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Business-friendly amenities include safes and phones. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Our customers tell us they enjoy the overall property condition at Hotel Nututun Palenque. During your stay, you'll be close to Misol-Ha Waterfalls. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with detox wraps, body wraps, or massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking and a playground
  • Just a 4-minute drive from Misol-Ha Waterfalls and 5 minutes from El Panchán
Hotel Nututun Palenque offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Nututun Palenque. Self parking is free.

Smoking is allowed in designated areas at this 3-star Palenque hotel.

Hotel Nututun Palenque has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Nututun Palenque

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nututun
Hotel Nututun Palenque
Nututun
Nututun Palenque
Hotel Nututun Palenque Hotel
Hotel Nututun Palenque Palenque
Hotel Nututun Palenque Hotel Palenque

Hotel Nututun Palenque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 198 reviews
Rating 8 - Good. 54 out of 198 reviews
Rating 6 - Okay. 25 out of 198 reviews
Rating 4 - Poor. 7 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location with delicious included american breakfast (especially the huevos rancheros). Friendly staff, nice pool, nice river, plenty of wild animals. Well worth the price. The only downside is the bar : the staff was not friendly and there was no wifi in this area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, SURREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very peaceful
Stayed 2 nights in Feb 2024

6/10 Okay

Jeanette

Stayed 1 night in Dec 2023

10/10 Excellent

sheera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
The hotel is on a large clear pool of the river that runs through Agua Azul and would be fantastic for bathing during the warm months. It is a very pretty setting. The rooms are a bit outdated but very comfortable, and the staff was VERY attentive.
Stayed 1 night in Dec 2023

10/10 Excellent

Krista

Stayed 3 nights in May 2023

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pros: Great location with a river running through the property. Very quiet. Cons: Rooms are dated, specially the bathrooms and restaurants. The water pressure made it really tough for one to shower. The river is nice, but it has public beach which gets crowded.
Stayed 1 night in Apr 2023

2/10 Terrible

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room we were giving have ants and the expected us to sleep in a room with pesticides.
Stayed 1 night in Mar 2023

8/10 Good

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the jungle
Nice eco friendly hotel in the jungle. Friendly staff. Be aware of limited to the lobby only. There is no wifi at all in the rooms.
Stayed 2 nights in Jan 2023

8/10 Good

JACOB

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery, a bit noisy with the highway close by.
Stayed 2 nights in Jan 2023

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort outside of downtown Palenque
Nice property outside of downtown Palenque. Room was large and very clean. Same for the pool. No hot tub though--the pictures we saw online showed one but it is filled with pool temp water. Breakfast was a buffet and very good. Staff was very friendly and attentive. Howler Monkeys were very loud at night, but I love that!
Stayed 1 night in Dec 2022

10/10 Excellent

kenneth

Stayed 1 night in Aug 2022

10/10 Excellent

GENARO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting and restaurant.
The location was well set in the jungle, the food and the atmosphere in the restaurant was amazing. My only issue was the room was very dated including the top blanket looked like it came from the 70s. This may be because they put me in one of the unrenovated rooms. If I rerurned I would request one of the renovated rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Dikran, Redondo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beautiful landscaping, next to the river, with private lagoon. Very nice restaurant amazing food and views
Stayed 1 night in Oct 2021

10/10 Excellent

SALOMON

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great service and amenities
Stayed 3 nights in Sep 2021

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Beautiful place, conveniently located. Highly recommended 😉
Stayed 1 night in May 2021

10/10 Excellent

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and great tropical gardens. Dispersed room arrangements made for a comfortable stay. Pool was warm and properly maintained. An excellent place to stay while exploring Palenque.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, peaceful hotel right on an amazing bend in the river with small waterfalls. Excellent staff, nice rooms, terrific restaurant with small but delicious breakfasts. (However, can get overwhelmed by larger tour groups) Don't need alarm clock because roosters and Howler Monkeys do the job. Very nice pool complete with a bar. Fortunately most tours stop here last. (If you've seen how spread out Palenque hotels are this is really sweet) If you need laundry washed be sure to stress when you check out because mine took a while. I can't say how this hotel rates compared to others in Palenque but the price was incredible for everything considered. I've seen several negative reviews including poor conditions and even mosquitoes but I saw very few in a place infamous for these nasty things. (For Palenque bring the super Deet stuff AND the special repellent used on clothing. It was my secret weapon and I saw mosquitoes get within a foot of me and did a 180 and zipped away) Enjoy your stay here and you'll see my review is spot on.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the whole place. It is like a paradise in the jungle. So if I have an opportunity to come back I will do it again
Stayed 2 nights in Nov 2019

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018