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Hotel Maya Rue

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Rue

Flat-screen TV
Room, 2 Double Beds
Twin Room
View from property
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Housekeeping

Explore the area

Map
Calle Aldama #36, Col Centro, Palenque, CHIS, 29960
  • El Panchán
    6 min walk
  • Museo Del Textil
    12 min walk
  • Aluxes Eco Park
    5 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.)
    4 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya Rue

Hotel in Palenque with free breakfast and a 24-hour front desk
Along with a 24-hour front desk, this hotel has tour/ticket assistance and a front-desk safe. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Hotel Maya Rue offers 14 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Palenque hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Maya Rue. During your stay, you're just a quick walk from El Panchán. Features include free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of El Panchán and Museo Del Textil
Free breakfast is served daily. WiFi is free in public spaces. Hotel Maya Rue also features tour/ticket assistance and a front-desk safe.
Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

More

  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Rue

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Rue Palenque
Hotel Maya Rue
Maya Rue Palenque
Maya Rue
Hotel Maya Rue Hotel
Hotel Maya Rue Palenque
Hotel Maya Rue Hotel Palenque

Hotel Maya Rue Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 121 reviews" "
Rating 8 - Good. 49 out of 121 reviews" "
Rating 6 - Okay. 20 out of 121 reviews" "
Rating 4 - Poor. 5 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Esteban

Business traveller
Liked: Cleanliness, staff & service, amenities
El hotel y staff muy amable pero hay mucho ruido por la zona.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay, staff were very good and great wifi and a nice breakfast included.
Stayed 2 nights in May 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi.
Stayed 2 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent hotel located in the centre of Palenque, the minimal/rustic details are really nice and the room was very clean and comfortable, bedsheets always pristine, friendly staff with someone always at reception. It's great to have breakfast included although the toasts are not great (a bit to dry for my taste), probably a blend with a Mexican breakfast touch, fresh bread or Mexican flavour would be it!
Stayed 4 nights in Feb 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Romelia

Liked: Cleanliness, staff & service
Location! Location!Location! Good breakfast, service & cleanliness. Rooms good. Definitely recommend 😃
Stayed 4 nights in Mar 2023

6/10 Okay

Francisco

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El cuarto # 2 no tenía cortina y el agua se salía hasta el cuarto

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location value and price Pleasant staff . All one could nerd
Stayed 3 nights in Apr 2022

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Evangeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was clean and was close to the center.
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff.
Stayed 2 nights in Aug 2021

6/10 Okay

Igor

Liked: Cleanliness, staff & service
Not bad, but not great either, parking is a bit inconvenient and absolute no sound isolation
Stayed 1 night in Jul 2021

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Palenque
This hotel room was perfect. Breakfast was included. Service was great and personnel very kind. I'd definitely be back again.
Stayed 1 night in Apr 2021

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep
Great stay!
Stayed 1 night in Oct 2020

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is 3 blocks from the hotel
Parking is 3 blocks from the hotel. Very inconvenient
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Adamya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean - affordable luxury!
It is a good hotel. Very close to the main square, and about 20 min walk from the ADO bus stand. Would recommend for solo travellers looking for some temporary affordable luxury while travelling thru Yucatan and sleeping in hostels otherwise :)
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel es really small, the café is the lobby as well and is all you have beside your small room. They gives as room no. 1, terrible, almost no furniture the lavatory in front of the bed, so noise, and the bed so uncomfortable. We book to nice but cancel and for a couple of dollars more found a 4stars hotel with a nice pool. The staff is so friendly and helpful that is the only good thing about this hotel.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel looks old
Not as good as expected. The hotel shows being old.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, but lower your service expectations.
I was a single male traveler, and I wanted cleanliness, simplicity, a touch of individuality, air conditioning, and a bath room with hot water. This hotel supplied all those features at a very reasonable price. In addition, it was quiet although less than a block off main street, two blocks to the zocalo/plaza and with at least two tasty restaurants nearby. The owner was very pleasant, and when he was around the staff was attentive. No coffee available before breakfast which begins at 7:30, so if you want to be there when Palenque opens, you will need to make other arrangements. Alert: if you have large bags think twice about this hotel. The stairs are narrow with square corners. I had a back pack, so I had no problem. The staff needs more training in service standards. I gave up on breakfast despite only three other people in the (stylish) breakfast room. They had two women working in the kitchen, and the morning desk clerk was helping some, but still I couldn't get my coffee until my breakfast was ready, and that didn't happen till a couple nearby got totally served and seconds on coffee. They need to be trained on service expectations, or keep a coffee pot in the room for self service.
Stayed 1 night in Mar 2018

6/10 Okay

jose, chulavista ca

hotel close to center of town
clean roo nice people it was close to everything around many places to eat closeby continental breakfast included it was good good experience. .
Stayed 3 nights in Mar 2018

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

University Prof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay the first and second time!!!
The entire staff was wonderful and congenial. I stayed twice in one month due to the quality, location, hospitality, and general beautiful appeal of the rooms offered at Maya Rue. The daily breakfast was a plus, but all aspects of the hotel were great. I plan to bring my college students from New York City back to Palenque and we will be staying at Maya Rue.
Stayed 1 night in Jul 2017

6/10 Okay

Glenn, Vancouver

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bring ear plugs, check aircon
Street noise and noise from the hallway and other rooms is a problem. Fortunately, this is mainly a business district, and the neighbours shut down relatively early. Bring ear plugs, though. A more serious issue was that the mechanism to direct aiirflow from the air conditioner was broken. The unit blasted continuously and directly onto the bed, no matter how the louvers were repositioned. Two nights of Canadian winter in the tropics. I fell ill.