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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Cabana with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Premiere

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Alts Hotel, you'll be within walking distance of Palembang Golf Club. Features include free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Delapan
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at Altitude SPA
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Palembang Golf Club and a few minutes from Ampera Bridge
  • Airport shuttle service available for a fee

About the The Alts Hotel - CHSE Certified

Location Jl. Rajawali No. 8, Palembang, South Sumatra 30113

Property Features

A winery is on site. The Alts Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and 5 meeting rooms are available. Event space at this hotel measures 1055 square feet (98 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly The Alts Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Palembang hotel.

  • 1 building
  • 207 guestrooms or units
  • 11 levels
  • 1055 sq ft of conference space
  • 98 sq. m of conference space
  • Built in 2009
  • Winery on site
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Cinde LRT Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Alts Hotel offers 207 accommodations with minibars and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Cafe Delapan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

10 Gastro Pub – This rooftop bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Spa Services

Altitude SPA has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

The Alts Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No front desk
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 105875 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Zuri Palembang
  • Grand Zuri Palembang Hotel
  • Grand Zuri Palembang Hotel Palembang
  • The Alts Hotel Hotel

You should know

  • Pool access available from 7:00 AM to noon
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.