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Aryaduta Palembang

4.0 star property

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Photo gallery for Aryaduta Palembang

Outdoor pool, pool loungers
Lobby
Exterior
Exterior
3 bars/lounges, sports bar, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137
  • Palembang Square Mall
    ‪6 min walk‬
  • Jakabaring Stadium
    ‪7 min walk‬
  • Palembang Indah Mall
    ‪4 min drive‬
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪26 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for ARYA CLUB STUDIO

ARYA CLUB STUDIO

ARYA CLUB STUDIO

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ARYA CLUB

ARYA CLUB

ARYA CLUB

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for ARYA CLUB PREMIER

ARYA CLUB PREMIER

ARYA CLUB PREMIER

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

The Arista Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (49)
The price is €89
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Arista Hotel

About this property

Aryaduta Palembang

Family-friendly Palembang hotel connected to a shopping center, a quick walk to Palembang Square Mall
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a sauna.
Aryaduta Palembang offers 169 air-conditioned accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Aryaduta Palembang, you're connected to a shopping center and just a quick walk from Palembang Square Mall. You'll find features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at The Kitchen
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments, or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 6 minutes by foot from Palembang Square Mall and a 4-minute drive from Palembang Indah Mall
  • Airport shuttle service available for a fee
Aryaduta Palembang offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 22723 square feet (2111 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Aryaduta Palembang. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Palembang hotel.

The Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
RJs Sports Bar and Grill - This sports bar serves light fare only.
The Pool Cafe - This café specializes in Regional cuisine and serves light fare only.
The Lounge - This lobby lounge specializes in Regional cuisine and serves light fare only.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Kitchen
  • RJs Sports Bar and Grill
  • The Pool Cafe
  • The Lounge

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (22723 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Aryaduta Palembang offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Aryaduta Palembang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 42 reviews
Rating 8 - Good. 19 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stiawan

Liked: Staff & service
Central
Stayed 2 nights in Aug 2024

8/10 Good

bob, Dallas

Travelled with family
Liked: Staff & service
Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay, reasonable comfort.
Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Stayed 6 nights in Jan 2022

10/10 Excellent

Rici

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

TING

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
polite staffs/yumm breakfast spread
The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
Stayed 3 nights in Nov 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in the center of the city
The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Stayed 2 nights in Feb 2019

6/10 Okay

Chan hwee Michael

Liked: Staff & service
Disliked: Property conditions & facilities
C H
If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Stayed 3 nights in Jan 2019

10/10 Excellent

A RASID, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Only Hotel Ask Feedback From Guest On The Spot
It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Good for business trip

10/10 Excellent

Lay San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great location, next to Palembang Square and within walking distance of Palembang Icon. Friendly service staff who managed to cater to all our requests, including adjoining rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Han Nan

Liked: Staff & service
Disliked: Property conditions & facilities
Strategic location
The hotel is old. Other than that it is very strategic and service is good.

10/10 Excellent

Harry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Simply put, We have found this hotel is an excellent hotel with negative feedback worth mentioning.

8/10 Good

Meyvica, New jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel if u love salty food
This hotel is in the same complex as the mall with several restaurants too outside. The room was okay, got free wifi also free breakfast (eventho we dont know because no one yold us before). The room design quite old. The only thing i complain about this hotel is...the food. My mom told me that the food sucks when she was attending someone's wedding party. I didn't believe it at first, until we found out on our dinner. It was a family reunion, coincidentally (or every night? Not sure) was a all you can eat buffet For IDR 100000. The selection not so many also not that interesting. She was right, the food way too salty. I normaly not that picky over food, but this is beyond acceptable. Its a well known hotel, how come they have salty food??

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you aryaduta palembang
thankyou aryaduta! keep on the good work capt.firdaus alma

8/10 Good

Sivalingam, Singapore

Liked: Cleanliness
Palembang Aryaduta
good location. just a few minutes to shopping and many food outlets.

10/10 Excellent

zainun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

zainun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Slamet

Stayed 3 nights in Jul 2024

10/10 Excellent

Surenthiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Marc van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need an ugrade
Stayed 3 nights in May 2024