SBH Costa Calma Palace Thalasso & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SBH Costa Calma Palace Thalasso & Spa

Property grounds
2 indoor pools, outdoor pool, pool loungers
3 bars/lounges, lobby lounge, piano bar
On the beach
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Avenida Jahn Reisen s/n, Costa Calma, Pajara, Fuerteventura, 35627
  • Costa Calma Beach
    9 min walk
  • Costa Calma Beach South
    15 min walk
  • Costa Calma Beach North
    17 min walk
  • Puerto del Rosario (FUE-Fuerteventura)
    54 min drive

Room options

Double Room, Sea View (2 adults)

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use, Sea View

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room (2 adults)

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (2 adults and 1 child)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite (2 adults)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (1 adult)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (2 adults and 1 child)

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About this property

SBH Costa Calma Palace Thalasso & Spa

Beachfront comfort, an outdoor tennis court
Spend the day catching some rays at the beach, relaxing by one of SBH Costa Calma Palace Thalasso & Spa's 2 indoor swimming pools, or pampering yourself at the full-service spa.
SBH Costa Calma Palace Thalasso & Spa offers 417 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature Select Comfort mattresses. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at SBH Costa Calma Palace Thalasso & Spa, you're just a quick walk from Costa Calma Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and 3 bars/lounges
  • Take a swim in the outdoor and 2 indoor pools
  • Treat yourself to aromatherapy, facials, or massages at the spa
  • Amenities include a front-desk safe, a gift shop, and laundry facilities
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 11 minutes by car from Tarajalejo Beach and 11 minutes from Esquinzo Beach
As a guest of SBH Costa Calma Palace Thalasso & Spa, you'll find a full-service spa, 2 indoor swimming pools, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at SBH Costa Calma Palace Thalasso & Spa. Free self parking is available.

This 4-star Pajara hotel is smoke free.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This lobby lounge serves light fare only.
Onsite venue #3 - This poolside bar serves light fare only.
Onsite venue #4 - piano bar.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar

Things to do

  • 2 indoor pools
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

SBH Costa Calma Palace Thalasso
SBH Palace Thalasso
SBH Palace Thalasso Hotel
SBH Palace Thalasso Hotel Costa Calma
SBH Costa Calma Palace Thalasso Hotel
Sbh Costa Calma Thalasso & Spa
SBH Costa Calma Palace Thalasso & Spa Hotel
SBH Costa Calma Palace Thalasso & Spa Pajara
SBH Costa Calma Palace Thalasso & Spa Hotel Pajara

SBH Costa Calma Palace Thalasso & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 73 reviews" "
Rating 8 - Good. 30 out of 73 reviews" "
Rating 6 - Okay. 5 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness
...
Stayed 5 nights in Jul 2024

6/10 Okay

Vladimir, Heidelberg

Liked: Cleanliness, staff & service
Well, welcome was not very promising. First, I got a room on the 4th level (same as reception) and it looked at the building in front ( in which the restaurant is) so very little view on the ocean in the background. Besides, when you're on the balcony, people passing by over the building and can see you. I asked for room change ( any level higher than 4th) but was told it is possible only with 35euros extra per day. I was immediately offered 4.5e per day for the safe and 10e deposit for the beach towels. I refused. Next strage thing was they have two shifts for dinner: 17.30-19 and 19.30-21h.You have to select one and can't change diring your stay. Next unpleasan surprise was that I came to dinner in denim shorts ( quite descent in my opinion) but I was sent BACK by the hotel director to wear long trousers! I freaked out, it was too much for an evening. I wanted to leave immediately. Staff at the reception told me it was written on a piece of paper they hand out but still why I should read all these texts just after arrival? If this is the rule it should be made clear during booking and in bold letters! It is not usual for a hotel in Spain and I was in several. As other comments said, building needs renovation, facade paint is falling off. Guests are on average above 65-70 years old, so you feel a bit like in a home for retired people. Otherwise food was ok and staff in the restaurant polite and reception staff too. Location on the beach is also good.
Stayed 4 nights in Dec 2023

6/10 Okay

G M

Travelled with partner
Liked: Amenities
Although a nice hotel it does need updating. Rooms tired. Hotel was full, long queues at the buffet, food was not spaced out enough or replenished quick enough. Standard of food had gone down since our last visit in 2018.
Stayed 14 nights in Nov 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff were friendly
Stayed 1 night in Mar 2023

2/10 Terrible

RIDVAN

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 1 night in May 2022

2/10 Terrible

Olga, Costa Calma palace

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff doesn’t speak English at all! On Expedia website is no information about wearing long trousers for dinner and we get that information just when we arrive for dinner in shorts! Very rude receptionist told us we can leave hotel if we don’t like policy. Dinner is serving until 9.30pmbut if you coming at 9 is not much to eat all chefs are spraying chemicals around food and start clean. Water in one swimming pool is cold but in another one is warm. Jacuzzi work in one pool but in another one doesn’t. Old furniture and dust in the room after cleaner left. The most horrible hotel I ve ever been. Definitely overpriced for what you get.
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Having travelled extensively over the years i can honestly say that this is the worst place i have ever encountered. Nowhere in the description of this place will you find the truth, namely it is occupied 99.9% by very elderly German residents most of which exceed 80+ yrs old. As such, the place is dull, no atmosphere whatsoever, no music, no service, nobody seemingly anywhere as the place feels completely empty most of the time due to it being so huge. Don't get me wrong, from the outside it looks amazing, the photos on the site really pull you in, wide open swimming pools,both of which are so cold you cannot swim in them, the continuous blustery winds ensure you never get hot and the poolside bars are permanently closed ensuring you enjoy the long walk to the other side of the building. Food is poor to middling, exactly the same every day! however dinner is the big issue here, never have i known a hotel that demands you eat at a certain time and even sit at the same table every day, whether you want to or not. There is simply no service on offer here at all, very few staff, most of which with a very poor attitude, especially if your not German!! All in all a terrible experience in a building that pretends to call itself a hotel, in essence they should not be in the hotel trade as they litterally have no idea what hospitality means or even what it involves. We litterally contacted our airline company 24hrs after arriving trying to arrange flights home the place is apalling.
Stayed 7 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
We were due to stay in an appartment in Costa Calma which had been trashed by the previous occupants and we therefore had to change our plans....and how pleased were we to find the Cost Calma Palace?! Having read some reviews we popped in and spoke Marco to check on availability and ultimately booked half board via Hotels.com. We got a room on the 7th floor which had great sea views from the balcony. The room was very comfortable. Service was excellent throughout out stay with all being very polite and anxious to please. The food....well yes the food....was of high quality, varied and very tasty. Easy access to a lovely beach.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed at in our 6 winter seasons in the Canary Islands. Every aspect room, breakfast, dinner, beach, location and staff at all levels were outstanding. Room was spacious with balcony and view of the beach below. Internet access was great and tv had English channels. Free Parking was available and easy access on foot to joining shops and properties. Sun bathing on clean lounge chairs at the many pools was great. Personnel were kind and helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dining hall service excellent All very good around Everything great little negative to say. External entrance a bit dull and the side walkways, not easy walking for some
Stayed 10 nights in Nov 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly staff
Very impressive hotel, friendly service and great breakfast. Only criticism would be that the gym and sauna closed at 18:30 every day which was far too early.
Stayed 6 nights in Jul 2017

10/10 Excellent

Julie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
From walking to the reception to leaving I found the whole stay excellent, the staff are great, very friendly. Is a very German hotel but there were a few English guests and I didn't feel isolated, the room was on the 1st floor and had a fantastic view. The only quibble was the internet was very patchy was advised not to buy it for the room and no English channels on the Tele except for sky news and bbc world but that's a small thing really I had a great time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tourist 4 star hotel
Hotel is an accepatable 4 star. Around 75% of the guests appear to be German, and the hotel is used by German tourist industry. Breakfast acceptable but not outstanding. View of the sea from balcony slightly obscured by the tiers of rooms in front (hotel is huge and is tiered down a cliff). Had to pay extra for wifi in the room which is no longer the norm - most hotels offer free wifi throughout the hotel.

8/10 Good

Dave, Monmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Good hotel in great location for relaxing break. Half-board worth it, food good. Pool areas very good, spa area below standard. 90+% of guests are German and appear by some strange co-incidence to get the 'better' rooms... Rooms could do with a bit of a refresh. Long coach transfer from airport, probably worth paying for a cab, certainly if arriving late.

8/10 Good

nlasse, Oslo

Liked: Cleanliness, staff & service, room comfort
Recommended
Nice hotel that will give you value for your money. Close to Risco del Paso if you want to try windsurfing and/or kite. The nice constant wind will keep you cool even at mid day.

8/10 Good

bobbert, fuertaventura

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
very hard beds
I accidentally dropped my aftershave glass bottle on the ceramic tiled floor. I picked up most of the glass but used tissue to gather most of the shards and left it just inside the bathroom door for the cleaner to establish what had happened.On returning that evening it became apparent the cleaner made no effort as several bits of glass were still on the bathroom floor.To cap it all a piece of glass the size of a euro was left in the bath itself.What does that say about their cleaners?????

8/10 Good

Colin, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel - shame about the wind
The food was great. Really good variety and it never ran out. Room was OK, pretty clean. Nice size. Twin beds. Our fridge didn't work so we asked for a replacement which was quickly done. We did suffer a bit from general noise. We were on the seventh floor (which is actually the sixth as for some reason there is no second floor) and outside our room there is an opening which let in noise from outside the hotel and the wind - which was constant - was quite noisy. Would recommend any other floor apart form the seventh if you want more quiet. Staff were friendly and helpful and they accommodated our requests in terms of room location etc but English is limited. The hotel caters primarily to Germans, so English is the third language. The hotel was relatively quiet. Was some queuing for some of the food at times - Germans seem to love queues more than the English, but this isn't a criticism. The outdoor pools were large and there were more than enough sun loungers. Unfortunately due to the wind it was really possible to spend much time around the pool so it was pretty deserted. The indoor pool was a godsend. Overall a pleasant experience.

10/10 Excellent

Mrs G Hartley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent on the beach location
We have visited Costa Calma many times over many years and this is the first time we have stayed at this hotel. The staff and facilities particularly the food in the restaurant and the spa area were excellent. We felt the bedrooms could do with improved beds & bedding but totally understand this would take time. The reception and lounge areas are very comfortable. Half board was fine, just wish they had complimentary water for meals &/or maybe the hotel group 'could' consider AI as an option. Otherwise we do rate this hotel & will return at some point.

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Personal an der Rezeptiv speziell, nicht zu viel erwarten. Nachfragen oder um Hilfe bitten kommt nicht gut an.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Jederzeit wieder!
Stayed 7 nights in Mar 2024

6/10 Okay

Esther Elisabeth

Liked: Cleanliness, staff & service, amenities
Singles sind nicht sehr willkommen, weder bei der Zimmerwahl noch im Speisesaal
Stayed 14 nights in Feb 2024

10/10 Excellent

Vladlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ilario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto come desideravo
Stayed 6 nights in Nov 2023

8/10 Good

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel mit freundlichem Personal und hervorragendem Frühstücksbuffet. Ausreichende Liegen (leider ohne Auflagen!) und Schirme am Pool. Beim Check-in und Check-out leider keinerlei Hilfe beim Gepäck durch Personal. Safe-Miete für 9 Tage 36 € ist unverschämt - habe ich in dieser Höhe bisher bei keinem anderen Hotel erlebt!
Stayed 9 nights in Nov 2023

8/10 Good

Luisa

Stayed 5 nights in Aug 2023