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Mercure Paignton Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Paignton Hotel

Terrace/patio
Privilege, Superior Room, 1 Double Bed
Exterior
Bar (on property)
Privilege, Superior Room, 1 Double Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    ‪3 min walk‬
  • Dartmouth Steam Railway
    ‪5 min walk‬
  • Palace Theatre
    ‪11 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪56 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Classic Room, 1 Double Bed (Restricted View)

Classic Room, 1 Double Bed (Restricted View)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Paignton

Spa
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (58)
The price is €66
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Ibis Styles Paignton

About this property

Mercure Paignton Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Paignton Hotel. During your stay, you're just a quick walk from Paignton Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Paignton Beach and a 3-minute drive from Paignton Zoo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and coffee/tea in a common area are also featured at the eco-certified Mercure Paignton Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Paignton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 15.00 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 18.00 for adults and GBP 12.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 69
  • Deep-pile carpet in room
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 48
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 196 reviews" "
Rating 8 - Good. 57 out of 196 reviews" "
Rating 6 - Okay. 15 out of 196 reviews" "
Rating 4 - Poor. 7 out of 196 reviews" "
Rating 2 - Terrible. 8 out of 196 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Harry

Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff
Staff are very friendly and accommodating especially with kids! (Very thankful to the receptionist and waiters that serve dinner). The hotel also felt very clean & modern. I can’t find a fault would definitely return. Also lots to do in the area for younger ones ☺️
Stayed 2 nights in Oct 2024

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite, helpful and friendly, especially Alex in the restaurant. The excec' chef was helpful when my wife suffered a stomach upset and provided some suitable off menu food. We will certainly recommend and return. Thank you for the excellent service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024

4/10 Poor

NICOLE

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When you're gone for 9 hours, 2 days in a row and return after 5 in the evening both days, you expect your room to have been cleaned. If you're expecting the level of service you've grown to expect from the Mercure brand, you will be left lacking. This is our 2nd stay, and both times left disappointed. We will not be returning again to this hotel for our biannual visit to family in the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Paignton
The hotel was very clean and well located a short walk to the beach. The room was modern and well presented. The food was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay and couldn't really fault anything but then it was only one night. The only niggle we had was paying £15 for 24 hours parking. We had four rooms at over £100 each so would expect this to be included seeing it was onsite parking.
Stayed 1 night in Sep 2024

8/10 Good

pearse

Liked: Cleanliness
Internet not working for stay we left early as needed it for work
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a few issues with the room not being serviced, once and another time we arrived back at 5.15 and it hadn’t been done, so we had to wait 15 mins before we could get in the room also the breakfast wasn’t fully stocked and they had run out of fresh fruit salad with over an hour to go before it finished, Saturday was well stocked.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebekah

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful hotel that is right on the seafront. Great attentive staff, especially at breakfast. Nothing is too much trouble, order eggs just how you like them. The one and only fault is the toaster...you can either have hot bread or burnt toast! The carpark is very tight and small for the size of the hotel, but we did manage to find a space for all 3 nights of our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Martin, Diss

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Modern building.
Stayed 4 nights in Sep 2024

6/10 Okay

Claire

Liked: Cleanliness
Disliked: Amenities
The food was good as was the room. Situation close to town and beach also good. Parking was limited and on a first come first serve basis. Management issues dogged our stay. One day the room wasn't serviced and at other times only late afternoon. We had to go to reception to collect supplies on 2 days. One day we had to go to the Ibis next door for a meal. We were told 55 mins before we were due to eat..so no time to book elsewhere. So,we had to make do with fast food whilst a party ( who we were told had booked 2 months previously, some 5 months after us) took over the fine food dining. Plenty of time then to have sorted things out. The Ibis also took 1 hour to deliver food and then starter and main at the same time - we were told after they had delivered it that they didn't have the facility to do otherwise? So not a good evening. One night at the Mercure my partner found a small piece of plastic on his plate. The waiter apologised...but the Manager didn't bother. It was only when we insisted on talking to him on the evening that we were being moved to the Ibis, that it emerged he had contacted the suppliers. If, they could get the staffing levels right, plan for large parties in advance, and have Management directing rather than firefighting this would be a really good choice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely smart hotel, very modern feel. Friendly staff and great location central to everything you need.
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, good location, lovely sea view. Buffett (hot & cold) breakfast was good plenty of options. Room nice but no windows that open in the room so concerned about what you’d do if a fire. You also have to pay extra to park in the underground car park £15 per night, which I feel is not clear when booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The room was exceptionally clean, which made for a very comfortable and pleasant experience. The staff was incredibly friendly and accommodating, always ready to assist with a smile. The highlight was definitely the outstanding view from the room—waking up to the stunning sea view was truly unforgettable. The bed was super comfy, ensuring restful nights, and the bathroom was modern and well-maintained. Overall, a fantastic stay, and I highly recommend this hotel for anyone looking for a peaceful, scenic getaway!
Stayed 1 night in Sep 2024

8/10 Good

colin

Business traveller
Liked: Property conditions & facilities, room comfort
Stay
Business trip. New hotel. Prefect for business travesl
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel in general were excellent very big and comfortable bed. Don't attempt to order room service nobody seems to know what is on the menu or what the price is. The gentleman who brought our order didn't know the price and the receptionist at check out asked us how much it was. We would stay here again but we wouldn't attempt to use room service.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel to stay in
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a fantastic stay, staff work so hard to insure everything is perfect. very friendly. eat in the restaurant on both nights we stayed, food was amazing as was the breakfast. we took our dog who enjoyed it as much as us. thank you for a fantastic stay.
Stayed 2 nights in Sep 2024