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The Axana Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Axana Hotel

Outdoor pool
Front of property – evening/night
Terrace/patio
Reception
Family Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Bundo Kandung No 14-16, Padang, west sumatera, 25119
  • Adityawarman Museum
    ‪7 min walk‬
  • Taman Budaya Cultural Centre
    ‪14 min walk‬
  • Colonial Quarter
    ‪15 min walk‬
  • Padang (PDG-Minangkabau Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Padang

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (158)
The price is €36
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Mercure Padang

About this property

The Axana Hotel

Hotel in Padang with a fitness center and spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service. All 136 soundproofed rooms feature free wired internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Axana Hotel offers 136 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include massages. The spa is open daily.
During your stay at The Axana Hotel, you're just a quick walk from Adityawarman Museum. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This upscale hotel has 136 rooms on 5 floors. Free wired internet and LCD TVs are available in all rooms.
  • Air-conditioned accommodations with 24-hour room service, LCD TVs, and minibars
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Naia Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Adityawarman Museum and Taman Budaya Cultural Centre
  • Airport shuttle service available for a fee
The Axana Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Axana Hotel. Self parking is free.

This 4-star Padang hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Decafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 85000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Decafe

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 85000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Axana Hotel Padang
Axana Hotel
Axana Padang
The Axana Hotel Hotel
The Axana Hotel Padang
The Axana Hotel Hotel Padang

The Axana Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 8 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Stayed 1 night in Sep 2024

4/10 Poor

Diego

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

4/10 Poor

Marcus

Disliked: Property conditions & facilities
Air con not great at all
Stayed 1 night in May 2024

4/10 Poor

christine

Disliked: Cleanliness, property conditions & facilities
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
Stayed 1 night in Jun 2023

10/10 Excellent

yanka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
Stayed 2 nights in Jun 2019

8/10 Good

potjut umy ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful roof top pool. There was too much smoking and smoke in the hotel.
Stayed 4 nights in Apr 2019

6/10 Okay

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The location and the free airport shuttle makes this place worthwhile else it tired and run down
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
Stayed 2 nights in Dec 2018

6/10 Okay

Ben, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Stayed 3 nights in Sep 2018

8/10 Good

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norway travler
Isi fast,god service,clean,oki, god hotel.

8/10 Good

DH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Anggoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, short trip to the beach, on foot.
Stayed 1 night in Oct 2017

8/10 Good

Karratha Wellness C

Liked: Staff & service
Stayed 1 night in Oct 2017

10/10 Excellent

Rahmat

Stayed 1 night in Aug 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Yoriko

Disliked: Cleanliness
歯ブラシが使用済みの物が置いてあった。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018