Hotel J&E by Serranillo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel J&E by Serranillo

Staircase
Interior
In-room safe, desk, blackout curtains, iron/ironing board
Front of property – evening/night
Mexican cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Museo Casa Grande
    9 min walk
  • Museo de Sitio Mina la Dificultad
    17 min walk
  • El Serranillo
    1 min walk
  • BamVino Ristorante Italiano
    1 min walk

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel J&E by Serranillo

Hotel in Mineral del Monte with a full-service spa and free valet parking
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite.
Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Hotel J&E by Serranillo, you're just a quick walk from Museo Casa Grande. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at restaruante el seranillo, a family restaurant that serves Mexican cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to facials, hot stone massages, or body scrubs at the spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral
Hotel J&E by Serranillo offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel J&E by Serranillo. Self parking and valet parking are free.

This 3-star Mineral del Monte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to noon.
Restaruante el seranillo - This family restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free off-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 50.00-200.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaruante el seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (269 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel J&E by Serranillo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 68 reviews" "
Rating 8 - Good. 17 out of 68 reviews" "
Rating 6 - Okay. 3 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mirenal del Monte!
This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rossie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel céntrico
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato súper amable y profesional, siempre atendieron nuestras necesidades de forma amable, seguro regresaré
Stayed 2 nights in May 2024

10/10 Excellent

María Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaba tranquilo, cercano al centro. Buena elección. Los autos se estacionan en la calle, pero es un muy buen lugar. El restaurante muy rica la comida y accesible el precio.
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo hizo falta mantenimiento menor, la luz del pasillo parpadea a mucho y era incómodo. La puerta del baño se traba y se batallaba con la temperatura del agua
Stayed 2 nights in Apr 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Zylver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único pero es el acceso muy reducido y pues el auto queda expuesto a algún golpe por autos que pasan, en lo que se hace el check in
Stayed 1 night in Dec 2023

8/10 Good

Alejandro, Puebla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena alternativa, solo un poco ruidoso ya que hay mucho eco en las instalaciones.
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy original su estructura, diseño y decorado. Me pareció agradable y cordial el trato. Volvería a ocuparlo de regresar a Real del Monte Hgo.
Stayed 1 night in Nov 2023

10/10 Excellent

MARIA FERNANDA

Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, muy limpio, bonito, cómodo, servicio de restaurante excelente y muy rico
Stayed 1 night in Sep 2023

4/10 Poor

Laura Marcela

Stayed 1 night in Jul 2023

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el hotel esta muy limpio y se encuentra muy bien ubicado
Stayed 1 night in May 2023

10/10 Excellent

Brenda Juárez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy limpio, las instalaciones están bonitas y muy cuidadas y el personal es muy amable. Esta muy cerca del centro. Lo que no me gustó es que no te dan suficientes insumos como papel de baño, shampoo, jabón, no hay gorra para baño siendo que deben considerar que una habitación doble de e tener suficiente para 2 personas.
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa

Stayed 1 night in Aug 2022