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Hotel Hacienda

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda

Front of property
Superior Suite, 1 King Bed
Junior Suite, 1 King Bed
Superior Suite, 1 King Bed
Junior Suite, 1 King Bed

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Restaurant

Explore the area

Map
Carretera Pachuca-Tulancingo KM 11.750, Barrio de San Juan Tizahuapan, Epazoyucan, HGO, 43580
  • Hacienda Santa Cecilia
    7 min drive
  • Plaza Universidad Shopping Center
    7 min drive
  • Tuzoofari Zoo
    17 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Cabaña El Encino en Real del Monte

Kitchen
Parking included
Free WiFi
Outdoor space
4.5 out of 5, Wonderful, (2)
The price is €91
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Cabaña El Encino en Real del Monte

About this property

Hotel Hacienda

Colonial hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has 24-hour room service and a 24-hour front desk. Other amenities include a garden and a lobby fireplace.
Hotel Hacienda offers 17 accommodations with fireplaces and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Hacienda, you'll be close to Moisés Solana Autodrome. You'll find features like a restaurant.
  • Enjoy a bite to eat at La Carreta, a diner that serves local cuisine
  • Amenities include a lobby fireplace and TV in a common area
  • 7 minutes by car from San Judas Tadeo Church and 7 minutes from Hacienda Santa Cecilia
There's a restaurant on site. Hotel Hacienda also features a garden, a fireplace in the lobby, and 24-hour room service.

Smoking is allowed in designated areas at this 3-star Epazoyucan hotel.

La Carreta - This diner specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Spanish

Property amenities

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • La Carreta

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

More

  • Fireplace
  • Free local calls
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hacienda Pachuca
Hacienda Pachuca
Hotel Hacienda Hotel
Hotel Hacienda Epazoyucan
Hotel Hacienda Hotel Epazoyucan

Hotel Hacienda Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 4 out of 35 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Service was great. Jr. Suite not so great. Skylight leaks. Room is too big so heater doesn't work. S lot of ants in restroom. They dont give you a room key you have to keep asking them to open up the room everytime you leave and come back. They tolds us not to leave anything of value because it might get stolen. Bed is worn out. Not enough bed sheets. Jacuzzi takes for ever to heat up not enough hot water.
Stayed 2 nights in Oct 2020

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was very hard and was not a comfortable place to stay.
Stayed 1 night in May 2018

8/10 Good

Patricia

Travelled with partner
Liked: Amenities
El colchón estaba en muy malas condiciones
Stayed 1 night in Aug 2023

10/10 Excellent

Rosney Alfaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un pequeño hotel de paso muy acogedor. Delicioso desayuno. Muy buena atención de su personal
Stayed 1 night in May 2022

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Regular.
Las llaves de agua no de la regadera no se pueden regular, sale muy caliente o muy fria. Creo que se trata de un calentador de paso que corta el suministro al exisitir presión del agua fria. Las almohadas tenian una bolsa de plástico debajo de su funda eso es muy incomodo.
Stayed 1 night in Oct 2021

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que no había chimenea
Stayed 2 nights in Aug 2021

8/10 Good

Rosa Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
varios de mis objetos personales se perdieron después de la limpieza muy mal😡
Stayed 2 nights in Dec 2019

10/10 Excellent

A.Bas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio,tiempo ,trato , privacidad,comodidad exelente
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue un buen lugar cercano al negocio a tratar. Sin embargo, creí que era un hotel normal y no que también fuera Motel.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una mentira eso no es un Hotel, es un MOTEL. TERRIBLE EXPERIENCIA, NO LO RECOMIENDO PARA NADA!!!!!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, el único inconveniente es que no allá servicio de restaurante las 24 horas
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, habitación y ubicación me gustaron mucho, aparte que varias amistades nos quedamos en el hotel nos atendieron muy bien nos dejaron convivir en las habitaciones (obviamente todo controlado) y tener tu propia cochera y la habitación personal es agradable al igual que sea todo rustico RECOMENDADO!!!
Stayed 1 night in Oct 2019

10/10 Excellent

Carlos Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

victor manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
me gusto la limpieza de la habitacion, no me gusto el servicio de agua caliente en la regadera salia agua caliente hasta las 9:00 de la mañana y yo la nececitaba para las 8:00 a.m. otra cosa el lugar esta algo alejado del centro para mis recorridos. el trato fue amable. desayuno muy pobre tambien.
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia en el hotel, el desayuno y cena no son buenos, es una oportunidad de mejora. Hubo un pequeño problema con la regadera pero el personal fue muy amable y lo solucionó.
Stayed 1 night in Dec 2018

2/10 Terrible

OAMR, CDMX

Disliked: Property conditions & facilities
EL HOTEL QUE ANUNCIAN ES UN HOTEL DE PASO NO DE TIPO FAMILIAR
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN HOTEL MUY "RICO", CONFORTABLE , ACOGEDOR YO CREO QUE IDEAL PARA PAREJAS, ME ENCANTO
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es muy bueno
Nada que ver con las fotos. De entrada está en una zona super lejana las instalaciones dejan mucho que desear, nada que ver con las fotos
Stayed 1 night in Apr 2018

8/10 Good

jorge alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estancia
No deberian incluir como una atraccion debla habitacion la chimenea ya que no te dejan usarla, pero en general la estancia fue buena. Es mas un motel que un hotel. El desayuno que incluyen es cafe (agua caliente con cafe) jugo (medio chafa) y pan tostado. podría mejorar.

2/10 Terrible

Eduardo, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
He llegado al hotel y me enteré que estaba lejos como de una hora para llegar a HUASCA, mi destino de mi viaje. Cuando yo preparé mi viaje en línea en EXPEDIA NO HABÌA NINGUNA INFORMACIÓN DE QUE EL HOTEL ESTABA TAN LEJOS. LLegué al hotel, a la rezepción y volví a mi casa. Ya marqué a EXPEDIA para informar de este mal servicio de información en línea. Me van a regresar el monto que pagué en la tarjeta de credito, se lo agradezco a final estoy haciendo todos mis viajes por EXPEDIA, como ustedes lo pueden mir en mis itinerários programados desde el año pasado y van hasta proximo mes de mayo. Gracias y espero providencias a este respeto Eduardo Favero
Stayed 1 night in Mar 2018