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Hotel Casino Grand Vía Dorada

3.0 star property

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Photo gallery for Hotel Casino Grand Vía Dorada

Exterior
Restaurant
Superior Room
Reception
Snack bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Ferrocarril Central 121, Zona Plateada, Pachuca, HGO, 42080
  • Mundo Futbol Interactive Center
    ‪6 min walk‬
  • Galerias Pachuca Mall
    ‪10 min walk‬
  • Hidalgo Stadium
    ‪4 min drive‬
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪60 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, No Windows

Business Room, No Windows

Business Room, No Windows

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Camino Real Pachuca

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
The price is €67
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Camino Real Pachuca

About this property

Hotel Casino Grand Vía Dorada

Boardwalk/promenade hotel with a casino and free breakfast
Along with a casino, this hotel has a conference center and a business center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning. Change of towels is available on request.
Hotel Casino Grand Vía Dorada offers 89 air-conditioned accommodations with hair dryers and complimentary toiletries. 40-inch Smart televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Casino Grand Vía Dorada. During your stay, you're just a quick walk from International Soccer Hall of Fame. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Mundo Futbol Interactive Center and 10 minutes by foot from Galerias Pachuca Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. A business center, meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1227 square feet (114 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A casino, a vending machine, and a sportsbook are also featured at the business-friendly Hotel Casino Grand Vía Dorada. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pachuca hotel.

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Couples/private dining

Things to do

  • 5 slot machines
  • 7 gaming tables
  • Art gallery
  • Bingo
  • Casino (1,507 square foot of space)
  • Designer stores
  • Shopping centre
  • Sportsbook
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,227 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 13 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Hotel Casino Grand Vía Dorada offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 76489438

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

HOTEL VÍA DORADA
Casino Via Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel
Hotel Casino Grand Vía Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel Pachuca

Hotel Casino Grand Vía Dorada Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 184 reviews
Rating 8 - Good. 42 out of 184 reviews
Rating 6 - Okay. 25 out of 184 reviews
Rating 4 - Poor. 14 out of 184 reviews
Rating 2 - Terrible. 20 out of 184 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

They put me in a room that Was With a lots of noise, After Six Hours, they change my Room and I cannot walk too much, so I was a little bit annoying
Stayed 1 night in Dec 2024

8/10 Good

adolfo, Paramount

Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. WARNING Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out. Expedia gave me a small credit because the hotel did not offered anything. It is very loud at nights.
Stayed 5 nights in Sep 2024

6/10 Okay

Victor

Disliked: Staff & service
grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alitzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mayela, Union City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
One of the latest casino and hotel in the area. With a great Steak house and
Stayed 2 nights in Apr 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Laura, Pflugerville

Liked: Cleanliness, staff & service
comfortable, clean, friendly staff, great breakfast.!
Stayed 1 night in Mar 2024

10/10 Excellent

Nadia, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, definitely will be back!
Stayed 1 night in Mar 2024

4/10 Poor

José

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower sets are loose and the toilet seat was dirty.
Stayed 1 night in Feb 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No muy bueno el confort
En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura
Stayed 1 night in Dec 2023

10/10 Excellent

Mara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service
Stayed 1 night in Sep 2023

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy sencillo pero muy cómodo, con lo indispensable
Stayed 1 night in Aug 2023

2/10 Terrible

Rolando, ORLANDO

Travelled with family
Liked: Cleanliness
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Stayed 1 night in Jun 2023

8/10 Good

blanca

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son un poco pequeñas y el centro comercial que está debajo del hotel está prácticamente vacío, pero en general, el Hotel cumple con lo necesario para una estancia
Stayed 2 nights in Sep 2022

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Is clean the rooms so small There is no view The window does it open
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ruidoso todo el día. Frío en las noches invernales
Hotel que nontiene calefacción. El ruido en el día debido al casino y plaza anexos es mucho. Por la noche los salones de eventos dentro del hotel se pueden escuchar en todas las habitaciones. Personal con excelente trato, me cambiaron de habitación y aún así el ruido es demasiado para dormir tranquilamente.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diego

Stayed 1 night in Dec 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE SERVICIO
Stayed 2 nights in Dec 2024

8/10 Good

Ivan Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo buen
Stayed 1 night in Dec 2024

8/10 Good

Daniel Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les falta calefacción a las habitaciones y mejores señales de la television y los colchones les falta más firmeza pero en general el hotel es bueno, el desayuno le falta más variedad y que inicie a tiempo ya que dicen a una hora pero inicia a otra, esto como sugerencia de tiempo de los huéspedes.
Stayed 2 nights in Nov 2024