HOTEL DEL VALLE INN

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL DEL VALLE INN

Reception
Point of interest
Point of interest
Lobby sitting area
Junior Suite, Jetted Tub, Ground Floor

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
CARRETERA PACHUCA TULANCINGO KM 4.7, SN, Pachuca, HGO, 42181
  • City of Knowledge
    11 min walk
  • Plaza Universidad Shopping Center
    15 min walk
  • Hacienda Santa Cecilia
    16 min walk

Room options

Junior Suite, Jetted Tub, Ground Floor

  • 65 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

HOTEL DEL VALLE INN

Pet-friendly hotel with free breakfast connected to the convention center in Pachuca
This hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space. Change of towels is available on request.
HOTEL DEL VALLE INN offers 64 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

With your stay at HOTEL DEL VALLE INN, you'll be connected to the convention center and within walking distance of City of Knowledge. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at Restaurante Del Valle Inn, a family restaurant that serves Mexican cuisine
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • 11 minutes by foot from City of Knowledge and a 1-minute drive from Plaza Universidad Shopping Center
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and coworking spaces are available. Event space at this hotel measures 3300 square feet (307 square meters) and includes a conference center. An arcade/game room, tour/ticket assistance, and a convenience store are also featured at the business-friendly HOTEL DEL VALLE INN. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pachuca hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:30 AM.
Restaurante Del Valle Inn - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
5 SALONES para Eventos - Onsite restaurant. Reservations are required. Open select days.
OXXO y farmacia a un lado - Onsite coffee shop. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Restaurante Del Valle Inn
  • 5 SALONES para Eventos
  • OXXO y farmacia a un lado

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Musical instruments
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3300 square feet of space)
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MXN 100 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
  • Rollaway bed fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Pachuca
HOTEL DEL VALLE INN Hotel Pachuca

HOTEL DEL VALLE INN Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 92 reviews" "
Rating 8 - Good. 25 out of 92 reviews" "
Rating 6 - Okay. 14 out of 92 reviews" "
Rating 4 - Poor. 10 out of 92 reviews" "
Rating 2 - Terrible. 10 out of 92 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aletze

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La regadera de la recámara no permitía el paso del agua y salía un chorrito de agua fría. Las sábanas y cobijas estaban duras. Hacía calor en el cuarto. En cuanto al restaurante, los platos colocados en el bufet tenían polvo y no puedo creer que sigan usando vasos de plástico y unicel. La jarra del agua se terminaba inmediatamente y no la rellenaban. No catalogaron las jarras que tenían en la mesa sin color y no hay opción de jugos naturales ni artificiales y se supone que es para el desayuno.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

2/10 Terrible

Andrés

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Falta de sriedad, la recervacion que hice por expedia, no la respetaron, al hacer valer la recervacion me dijeron que ya no estaba disponible porque ya la habían dado a otro cliente, NO LO RECOMIENDO. Y OJALÁ HAGAN LO MISMO, gracias.
Stayed 2 nights in Aug 2024

8/10 Good

Ces

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Las llaves del lavabo de la habitación que nos asignaron estaban rotas, lo que ocasionó que el agua se saliera y la habitación se sintiera húmeda. Solo nos proporcionaron más toallas para ponerlas en el piso
Stayed 1 night in Jul 2024

8/10 Good

addarith

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
En general el servicio fue bueno
Stayed 6 nights in Jul 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities
Le falta un poco de mantenimiento y algunas “reparaciones” evidentes dentro de la habitacion estan mal hechas o de forma temporal
Stayed 1 night in Jul 2024

6/10 Okay

LUIS ARMANDO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Las habitaciones estan descuidadas, y el baño mucho mas , la regadera con fugas y muy sucia la cortina del baño, pienso que hay mejores opciones en la ciudad.
Stayed 1 night in Jun 2024

8/10 Good

lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
estuvo bien en general, el desayuno que incluye esta muy bueno, hay un oxxo junto al hotel, solo que a la habitación le faltaba iluminación, era muy tenue
Stayed 1 night in Jun 2024

10/10 Excellent

Victoria

Stayed 1 night in Jun 2024

10/10 Excellent

Gerardo A

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo.. volveré
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 1 night in May 2024

10/10 Excellent

Luz Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que la habitación es grande, cómoda y pet friendly. No me gustó que encontré un jabón usado en la regadera y parecía que era del anterior huésped. (Quiero pensar que por error no lo quitaron pero me deja pensando que la limpieza es dudosa) En general está muy bien el hotel
Stayed 1 night in May 2024

8/10 Good

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bien lugar para descansar después de un día de divercion
Stayed 3 nights in May 2024

10/10 Excellent

Fernando F

Business traveller
Liked: Cleanliness
Buen hotel, con detalles fáciles de resolver.
En general el hotel está bien. Le comenté a la encargada que al entrar a la habitación se sentía olor a "encerrado", que sería bueno ventilar las habitaciones antes que lleguen los huéspedes. Esperaba que el desayuno lo servirían temprano, Yo tenía que estar en el trabajo a las 7:30 y el desayuno lo empiezan a servir a las 8:00
Stayed 1 night in May 2024

8/10 Good

Hilda

Stayed 2 nights in May 2024

10/10 Excellent

Oliva

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Bertha Estela

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Uberth

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio
Stayed 1 night in Apr 2024

6/10 Okay

Deyanira

Stayed 1 night in Mar 2024

10/10 Excellent

Raul Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Mar 2024

8/10 Good

Quique

Liked: Cleanliness, staff & service
Le hace falta mantenimientos, esta desciidado, viejo, se ve mejor en fotos
Stayed 1 night in Mar 2024

8/10 Good

HÉCTOR ALBERTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel con un trato muy cordial, el único problema es que al llegar al hotel me comentaron que no aparecía ninguna reservación a mi nombre por lo que se tuvo que hacer el registro físico desde el inicio como si nunca hubiera hecho reservación.
Stayed 2 nights in Feb 2024