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Casa Basalto

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Basalto

Front of property
Lobby
Deluxe Double Room, 2 Queen Beds
Breakfast and lunch served, Mexican cuisine
Deluxe Suite, 1 Bedroom, Accessible | Dining room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084
  • International Soccer Hall of Fame
    3 min walk
  • David Ben Gurion Park
    4 min walk
  • Mundo Futbol Interactive Center
    4 min walk
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    60 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Front of property

Camino Real Pachuca

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1010)
The price is €77
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Camino Real Pachuca

About this property

Casa Basalto

Hotel with free parking, a quick walk to Galerias Pachuca Mall
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Casa Basalto offers 26 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Casa Basalto, you're just a quick walk from International Soccer Hall of Fame. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine while dining at Dolina
  • Continental breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from David Ben Gurion Park and 5 minutes by foot from Galerias Pachuca Mall
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Casa Basalto. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Pachuca hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 8:00 AM and noon.
Dolina - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 8:00 AM–noon: MXN 149 for adults and MXN 149 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Dolina

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 149 for adults and MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Casa Basalto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 238 reviews" "
Rating 8 - Good. 60 out of 238 reviews" "
Rating 6 - Okay. 16 out of 238 reviews" "
Rating 4 - Poor. 7 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

francisco, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024

10/10 Excellent

Rogaciano

Stayed 1 night in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Matt

Disliked: Property conditions & facilities
Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

francisco, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023

8/10 Good

Juan Carlos

Stayed 1 night in May 2023

8/10 Good

Homero

Stayed 1 night in Feb 2023

10/10 Excellent

Astrid

Stayed 1 night in Feb 2023

10/10 Excellent

Noboru Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

Martin, Highlands

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice Botique, very clean and modern. We enjoyed our stay and loved that they were dog friendly. They have a great well kept grass area right put front for dogs.
Stayed 1 night in Apr 2022

8/10 Good

JUAN

Stayed 2 nights in Jan 2022

8/10 Good

maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The restaurant
Stayed 1 night in Dec 2021

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Detrás del bote de basura, así como en otros puntos específicos, había basuritas (pedazo de galleta o papel pequeño), denotando que no mueven cosas para barrer, o de plano no lo hacen antes de cada estancia. En temas de acústica, se escucha TODO lo que sucede en otras habitaciones o el escándalo de la gente pasando por el pasillo/escalera. Está bonito el hotel y en zona bien; tengan cuidado con esos detalles muy importantes y los huéspedes se los agradecerán.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, tiene muy buena ubicación y las habitaciones son amplias, todo muy limpio. Me gusta que sea pet friendly pero hubo un incidente con mi perrito ya que tienen un pitbull suelto en la recepción y se le fue encima, afortunadamente no pasó a mayores pero me lleve un gran susto y por seguridad y tranquilidad de los clientes y otros perros no deben tener ese perro suelto aunque “no haga nada”. Espero lo consideren porque a muchas personas nos dan miedo esos perros y pueden ocasionar un accidente en cuestión de segundos.
Stayed 1 night in Jun 2021

10/10 Excellent

Mitch, San Dieho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, modern (appears to be new). Overall a nice hotel for reasonable price!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah
Stayed 2 nights in Jul 2018

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024