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The Store

5.0 star property
VIP Access

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Photo gallery for The Store

Front of property
Terrace/patio
Exterior
Superior Room, 1 King Bed with Sofa bed | View from room
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • University of Oxford
    ‪1 min walk‬
  • Exeter College
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Oxford (OXF)
    ‪25 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St)

  • 3 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area

Junior Suite (Balliol College)

  • 4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area

Superior Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View)

Junior Suite (Arthur's View)

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite

Northgate Junior Suite

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Malmaison Oxford

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (1004)
The price is €168
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Malmaison Oxford

About this property

The Store

Luxury Oxford hotel in Oxford City Centre with a full-service spa
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, coffee/tea in a common area, and massage/treatment rooms are onsite.
The Store offers 101 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at The Store, you're just a quick walk from University of Oxford. Features include free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and Pilates classes
  • Steps from University of Oxford and 11 minutes by foot from Thames River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Store offers its guests a full-service spa, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The luxury The Store also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Store has a restaurant on site.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 25 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Bike parking
  • Free bike hire
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking spaces
  • A meeting room

Spa

  • 3 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 125
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 70
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Fireplace in reception
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

The Store Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 113 reviews
Rating 8 - Good. 25 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eyal, woodland hills

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful people work there. So welcoming and responsive. The hotel is very clean and have so many attention to details.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small suite
Quite disappointed at the size of the suite. However, I must say the service was amazing. The rooms are very clean and beds so comfortable but very very small space unfortunately.
Stayed 1 night in Nov 2024

8/10 Good

Miss Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good hotel for Oxford, its small but very nice, however the Reception staff were unwelcoming and a bit rude if I'm honest which i thought was very unusual for a 5 star hotel
Stayed 1 night in Nov 2024

10/10 Excellent

ahmet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central location. upgraded to a very cozy suite. room was a bit cold though
Stayed 1 night in Nov 2024

4/10 Poor

Tristram

Liked: Cleanliness, staff & service, property conditions & facilities
When I went to check out they said I had a 90 pound charge on my bill for dinner?? had not had any dinner. I was out all evening from 5:30PM to 10:00PM. Very disappointing service and security from a premium hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a stunning hotel, in a fantastic location. We had the most friendly and heartfelt greeting from Clara, who went above and beyond to make us feel welcomed. She couldn’t do enough for us. Thank you Clara for your 5* experience. We will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay
Lovely hotel. Fantastic rooftop bar. Bedroom very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Lou, Omemee

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for getting around. Very handy to have the tube station at the back door. Very friendly and helpful staff. Only negative was the extra bed in the family room was not made available to us. Pull out was not very good for senior backs. Overall a great stay otherwise Thank You Mary Lou
Stayed 1 night in Oct 2024

6/10 Okay

Sunil

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would rate the hotel 3.5 or 4.0 on a scale of 5.0. Our particular room (King) was not as large as expected and the bathroom was very small. It is not a luxury property.
Stayed 2 nights in Oct 2024

8/10 Good

Farah, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, stylish hotel in the heart of Oxford. Very close to Oxford U and perfectly placed for exploring, shopping, dining, etc. Onsite hotel dining options were good; array of menu options and above average food quality. Overall, service at the hotel was great from front-desk, restaurant, to room-service. My one disappointment was cleaning staff - they did a great job of keeping the hotel spotless however, this was accompanied by very loud and continuous early morning hallway chatter, which ultimately disrupted a peaceful sleep. Otherwise, stay was good.

10/10 Excellent

Yang

Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Oxford
Beautiful new hotel. Decor is gorgeous. Perfectly located in the centre of town but the bedrooms were still very quiet. Service is exceptional- all the staff were brilliant. Spa was also lovely. Will definitely be coming back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great facilities great service and room!
Stayed 4 nights in Oct 2024

6/10 Okay

Mojdeh, medina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overpriced! Room was so small if i sat on the side of the bed my knee would touch the wall No hooks in bathroom to hang anything No place to open my suitcase No chair Breakfast is very low quality, box juices and over cooked potatoes
Stayed 4 nights in Oct 2024

10/10 Excellent

Paula

Travelled with group
Just arrived, first impression good goodnight x
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well located
Stayed 1 night in Oct 2024

8/10 Good

Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, everyone nice, super nice, but the price is a little too much.
Stayed 4 nights in Sep 2024

8/10 Good

douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff . tiny room
very disappointed with size of room. absolutely the smallest window i have ever seen. It was functional enough but for the price was expecting and have always gotten much more. Messed up my laundry order which was not sent to cleaners until the next day. Girl at front desk was extremely helpful in getting a rush on order in that i needed it done the day after i submitted
Stayed 6 nights in Sep 2024

10/10 Excellent

Suliman

Stayed 4 nights in Aug 2024

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Staff & service
This is a newish hotel in Oxford town centre that is pitched (and priced) as a high end boutique hotel. The reality, however, is that the fit out - rooms, bathrooms and communal areas are really quite generic, perhaps at the level above a 3 star chain (holiday inn or premier inn). In addition to the lack of aesthetic appeal or individuality the staff were really not at the level of training or competence to work in a hotel at this price point. To be generous, the staff on the weekend we visited were young, pleasant but hopeless. Frankly I did not think I encountered any member of staff with genuine hospitality experience! Minor niggles - the bathroom was overheated with no apparent method for adjusting this. The cupboard housing the minibar could not be opened without the use of a spoon to crank it open. Not really a 500 pound per night experience! Minor niggles
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Oxford
Amazing stay - location in the middle of the city cannot be beat. Breakfast is varied and delicious. Views from the rooftop bar are fabulous. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, brand new property in a great location. Loved the views from the rooftop bar too.
Stayed 1 night in Sep 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful atmosphere with serene calmness. High marks on all aspects
Stayed 2 nights in Aug 2024